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Recent guest reviews

This place was a little on the run down side. Carpet was dirty in the hallways. Gave you more of a sense of a low budget motel. The room was ok. The place served the purpose for somewhere to lay our head and close to where we were going to in the morning.

I was not told by the operator that there was a $50 deposit per room when I reserved the room... I wasn't aware of the deposit until I checked in. Tom, the front desk guy at the horn was very friendly, helpful and curious 😊

Staff was nice and welcoming would reccomend!!!!!!

This place was gross. Smelled like cigarettes, dirty, tiny towels. Weird.

Dirty breakfast no where to sit had to take back to room

My first impression was that this hotel was nive and organized..until i notice bright red matter on the comforter..i showed the manage, he told ME to take it to laundry room and get a new one. The laundry personnal agreed with my suspicions that the comforters were not always washed and replaced. On a dif occassion i had asked for towels and necesdities while i had finally had to go get myself as the maids were outside smoking. The manager at end of my stay offered me 10 percent off my next stay for the dirty bedding and other issues. Not worth it..to stay again.

They failed to tell me at check in that my 50 dollar deposit would be held for 3 days. There are vagrants hanging out in the hallway, homeless people asking for cigarettes too, horrible place

This hotel is okay for a quick get away.. they do need to get new bath towels, they are worn out and thin. Maybe hire someone to watch pool. There was kids jumping in the pool while I was trying to let my three old swim it was to much for him

Coffee maker missing lipstick on sheets air conditioner broke tv broken phone broken

We had drugs hookers and bugs in this hotel avoid it if you can they charge a deposit for smoking in the room that I am still waiting almost a week to be credited back yet people were smoking in the halls breakfast was a joke we have given this chain 3 chance at 3 locations no more not to mention they were charging less for people who walked up to stay than what we were charged

DO NOT STAY HERE THE ROOMS ARE NOTHING LIKE THE PICTURES ONLINE.THE ROOM WAS DATED,DIRTY & OVERALL RAGGEDY.I WILL NEVER STAY HERE AGAIN

I would never recommend this hotel to anyone. The staff was rude, the rooms were not clean. I stayed there for one night with my friend and we got locked out of our room when we went outside for a cigarette. I went down to the front desk and they gave me several keys to try which did not work. When I went down to confront the guy at the front desk, he gave me a dirty look and sent the maintenance guy up to get in the door. They offered to switch us rooms, at this point it didn't matter but we ended up switching anyways. The next day we checked out and they told me the 100$ deposit would be refunded to my card within 3 days. I checked my statement today, not only did they charge 198$ rather than 100, they also charged an additional $544 to my card. I called about the issue and the manager stated that the room was trashed and we had a party... which was an absolute lie. He called me back 20 mins later and his story changed. He said that there was an aroma in the room from tobacco and dirty towels. LAST TIME I CHECKED WE ARE FREE TO USE THE TOWELS PROVIDED TO US WHEN WE PAY FOR THE ROOM. On the other hand, we did not smoke in the room at all, we went outside. Nowhere does it say in the policy that smokers cannot stay in the room because of their "aroma". The manager refuses to give me my money back so I will be going through my bank as they were not authorized to charge my card anything other than the deposit for incidentals. The manager is a money hungry idiot.

The rooms were submerged in bleach I couldn't even sleep I ended up not even sleeping there I booked another room I will never stay there again I was also asked for a $100 deposit n the blamed for something in the room n it wasn't me n I never got my deposit back this was a scam

I'll start by saying the one nice thing I have to say about it....the man at the front desk, who if I had to guess was the owner, was very polite and helpful. He tried to accommodate me the best he could and he made the check in process very pleasant. I give him an A plus. Now here are the bad things...the mattress was covered in plastic so any movement you made you heard noise. It reminded me of those sheets they put on kids beds who have trouble wetting the bed. The guests were very noisy, obnoxious , and ghetto acting. They had a total disregard for any other possible guests. The bars of soap and shampoo were very cheap quality. I was worried about my car in the parking lot the whole night but luckily it was still there in the morning and in one piece. The walls are paper thin and you hear everything that is going on around you. It almost sounds like there are people in your room. The TV is small and the comforter had stains on it that appeared to be blood. I definitely would not go back and spend any money on this place. I would have been better off spending a few extra dollars And stayed someplace more comfortable.

I use to go to this hotel all of the time but this last time was the worst. The young lady at the front desk was great but my room was so nasty. There was no shower curtain, there was blood or at least what resembled it on the side of the toilet ( being a woman I know what it looks like), stray hair in the corners of the bathroom floor and no soap or bath wash. Bad time.!!!

They charged for deposit but they could not find it in their computer. There were police everywhere when we got there and police there the next night

nothing major was wrong it just wasn't as clean as I expected, and employees seemed to hate their jobs and it showed.

We had stayed at one of these hotels before, but this one was subpar. The carpets were dirty and the place showed much neglect. The room was ok, but did not get housekeeping services the second day we were there.

E 13 Mile Rd Roseville MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Jawor's Golf Center, Microtel Inn & Suites by Wyndham Roseville/Detroit Area is within 3 miles (5 km) of Lake Saint Clair. This 97-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 97 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 25-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At Microtel Inn & Suites by Wyndham Roseville/Detroit Area, guests have access to an indoor pool, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 5

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Roseville/Detroit Area

Everyone (13) Couples (4) Business (6) Family (15) Other (3)
2
Partner Couples

This place was a little on the run down side. Carpet was dirty in the hallways. Gave you more of a sense of a low budget motel. The room was ok. The place served the purpose for somewhere to lay our head and close to where we were going to in the morning.

By on Feb 25, 2020

4
Family

I was not told by the operator that there was a $50 deposit per room when I reserved the room... I wasn't aware of the deposit until I checked in. Tom, the front desk guy at the horn was very friendly, helpful and curious 😊

By , from Roseville mi 48066 on Feb 14, 2020

5
Everyone

By on Jan 27, 2020

Review comment responded on Jan 27, 2020

Thank You.

4
Family

Staff was nice and welcoming would reccomend!!!!!!

By on Jan 9, 2020

Review comment responded on Jan 21, 2020

Thank You.

1
Everyone

By on Dec 2, 2019

Review comment responded on Jan 23, 2020

I apologize that your stay with us was not a pleasant one.

2
Family Family

This place was gross. Smelled like cigarettes, dirty, tiny towels. Weird.

By on Sep 25, 2019

2
Friends

Dirty breakfast no where to sit had to take back to room

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

Thank you for taking the time to write your review of our property, I am sorry we did not meet your expectations, and if you would be willing to give us another chance I would gladly offer you a discount of a future stay. Sincerely Kamal Garmo.

1

dirty bedding

Everyone

My first impression was that this hotel was nive and organized..until i notice bright red matter on the comforter..i showed the manage, he told ME to take it to laundry room and get a new one. The laundry personnal agreed with my suspicions that the comforters were not always washed and replaced. On a dif occassion i had asked for towels and necesdities while i had finally had to go get myself as the maids were outside smoking. The manager at end of my stay offered me 10 percent off my next stay for the dirty bedding and other issues. Not worth it..to stay again.

By on Aug 22, 2018

1
Everyone

They failed to tell me at check in that my 50 dollar deposit would be held for 3 days. There are vagrants hanging out in the hallway, homeless people asking for cigarettes too, horrible place

By on Mar 29, 2018

3

a quick getaway

Everyone

This hotel is okay for a quick get away.. they do need to get new bath towels, they are worn out and thin. Maybe hire someone to watch pool. There was kids jumping in the pool while I was trying to let my three old swim it was to much for him

By on Sep 10, 2017

Microtel Inn & Suites by Wyndham Roseville/Detroit Area

20313 E 13 Mile Rd, Roseville, MI 48066
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