Okey at best. 1- Was given keys to the wrong room. 2- room not cleaned although we asked a couple of times 3- asked for comforter, got a wet comforter.
The rooms were nice and the bathrooms were big. The remodel of the hotel was beautiful.
convienent to the wedding. Sean was great. They could have done a better job with food everything was closed. just stuff by the front desk
The bar and deli was closed. Elevator also sent out of service during checkout. The bed was very small definitely not a queen size bed.
This hotel is absolutely beautiful inside definitely would consider pictures and weddings next birthday partiesShould be held here
Great, comfortable stay! Would recommend to all, will use in the future
I didn’t like that a lot of the simple amenities were not provided such as the bath robes that were listed, we understood that a lot was closed because of covid but I don’t see how that’s related
Staff were so sweet and helpful! Food at lower restaurant is delicious
The hotel is beautiful and interesting. It is well located. Parking is behind the hotel and it feels a little far and scary to walk into the hotel at night. The thing I really did not like about the hotel is that it’s like a huge maze. We kept getting lost. The walk to rooms can be very long, and there are multiple ways to get to them. The elevators are few, and they can also be a very long walk from the rooms.
There was nothing I did not like. The people were super friendly. The room was clean and the bed was comfortable. They had a very nice on site restaurant.
Excellent service, so polite and helpful, the rooms were fantastic and the beds comfortable. One of the best experiences we’ve had at a hotel!
DoubleTree by Hilton Bloomfield Hills Detroit places you within a mile (2 km) of Cranbrook Institute of Science and Cranbrook Art Museum. This 4-star hotel has 144 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free self parking.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11 AM.
DoubleTree by Hilton Bloomfield Hills Detroit's 144 soundproofed rooms provide free local calls, laptop-compatible safes, and ironing boards. Guests can expect free WiFi and 49-inch LED TVs with cable channels. Pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night, and bathrooms offer hydromassage showers and designer toiletries. Desks are also included. Housekeeping is available on request.
Renovated in 2018, DoubleTree by Hilton Bloomfield Hills Detroit offers a 24-hour fitness center, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.
We certainly do appreciate the high scores that you gave us. We are glad to know that our services were able to exceed your needs. Your loyalty is extremely valuable to us and we look forward to welcoming you again during your next visit.
Okey at best. 1- Was given keys to the wrong room. 2- room not cleaned although we asked a couple of times 3- asked for comforter, got a wet comforter.
We thank you for responding to our hotel survey. We do appreciate the input our guests provide to us-both the good and the bad. Your comments help us to improve our customer service skills and to provide a "warm and welcoming" experience for our guests. We will definitely share your comments with the appropriate department heads, as I am sure they will want to investigate the situation further. Truly sorry for any inconvenience that you may have encountered due to the circumstances.
The rooms were nice and the bathrooms were big. The remodel of the hotel was beautiful.
We certainly do appreciate the high scores that you gave us. We are glad to know that our services were able to exceed your needs. Your loyalty is extremely valuable to us and we look forward to welcoming you again during your next visit.
convienent to the wedding. Sean was great. They could have done a better job with food everything was closed. just stuff by the front desk
It is always a pleasure to receive excellent reviews from our guests and we are pleased to hear your positive comment!
Thank you very much for completing the hotel survey that you recently received.Your loyalty is extremely valuable to us and we look forward to welcoming you again during your next visit.
We certainly do appreciate the high scores that you gave us. We are glad to know that our services were able to exceed your needs. Your loyalty is extremely valuable to us and we look forward to welcoming you again during your next visit.
The bar and deli was closed. Elevator also sent out of service during checkout. The bed was very small definitely not a queen size bed.
We thank you for responding to our hotel survey. We do appreciate the input our guests provide to us-both the good and the bad. Your comments help us to improve our customer service skills and to provide a "warm and welcoming" experience for our guests. We will definitely share your comments with the appropriate department heads, as I am sure they will want to investigate the situation further. Truly sorry for any inconvenience that you may have encountered due to the circumstances.
This hotel is absolutely beautiful inside definitely would consider pictures and weddings next birthday partiesShould be held here
Thank you for taking the time to write a comment on our hotel. We are delighted to know that you enjoyed the elegant décor and the convenient location. Our staff takes pride in creating memorable, exceptional experience for our guests. We are glad to know that our services were able to exceed your needs. Your loyalty is extremely valuable to us and we look forward to welcoming you again during your next visit.
Great, comfortable stay! Would recommend to all, will use in the future
Thank you for taking the time to write a comment on our hotel. We are delighted to know that you enjoyed the elegant décor and the convenient location. Our staff takes pride in creating memorable, exceptional experience for our guests. We are glad to know that our services were able to exceed your needs. Your loyalty is extremely valuable to us and we look forward to welcoming you again during your next visit.
We certainly do appreciate the high scores that you gave us. We are glad to know that our services were able to exceed your needs. Your loyalty is extremely valuable to us and we look forward to welcoming you again during your next visit.