Book National Capital Region All Inclusive Resorts

"When we checked into the hotel, in late afternoon, there were "No" towels in our room. My wife called house keeping and told them that we had "No" towels in our room. After an hour with "No" towels in our room, I called "Housekeeping, Room Service and the Check in counter to tell them that we had "No" towels in our room. After an additional forty-five minutes with "No" towels in our room, I went to the lobby to talk to the Manger. After fifteen additional minutes later someone brought towels to our room. Ten minutes later someone else brought additional towels to our room. And fifteen minutes someone else brought more towels to our room."

"Industrial building all around this property. No landscaping and a very large security presence (average one security person for every 200 customers). Nothing in the area to see. The back of the local mall is about one hundred and fifty yards across a busy street with "No" entrance, which is another one hundred yards away. "

"Always an amazing stay at the Pen. Best staff, best hotel. "