3 DAYS IN A ROOM WITH NO HOT WATER FOR SHOWER WHEN CHECKING OUT THE CLERK ASSURED ME THE MANAGER WOULD CALL ME AND OFFER AN ADJUSTMENT FOR NOT BEING ABLE TO HAVE HOT SHOWER -NO CALL EVER CAME POOR JUDGMENT FOR A HOTEL MANAGER
Clean and quiet. Wish shower has better pressure. Other than that it’s fine overall
I like the room style. I like the window's panoramic view of Makati Skyline. A few things in the room needs to be replaced due to wear and tear like the tub. The tub has a chipped on it.
The breakfast buffet and the roof top restaurant is excellent.
Location and the staff was accommodating and friendly
Quiet, peace and nice. Very close to the mall and lots of restaurant, bars near by.
Room attendant, good service but Bathroom keep flooding and light outlet broken
I have been here 4x now & I have not been disappointed yet! 5 stars for me👍
Everyone was very pleasant and helpful. The food was great and the rooms were also.
nice clean hotel but in the best area ,breakfast was ok room and bed good
The staff always are so helpful and friendly. The rooms clean daily and for the price, it’s an awesome hotel to stay. I would recommend it to all my friends.
Hotel personnel were polite, attentive and fast action to our needs
This was the third or fourth stay at City Garden, and as usual, it was great. I can't praise the staff enough. Virtually everyone goes out of their way to be helpful, accommodating, and friendly. I will certainly be back.
Located in Makati Downtown within a short walk of Power Plant Mall, City Garden Hotel Makati is within a mile (2 km) of other popular sights such as Ayala Museum. This 4-star hotel welcomes guests with 160 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.
Enjoy dining at Bistro, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 5:30 AM to 10:30 AM.
City Garden Hotel Makati's 160 recently renovated rooms provide refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free newspapers, free bottled water, and safes.
Guests of City Garden Hotel Makati have access to an outdoor pool, a fitness center, and a sauna. If you drive, take advantage of free valet parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
3 DAYS IN A ROOM WITH NO HOT WATER FOR SHOWER WHEN CHECKING OUT THE CLERK ASSURED ME THE MANAGER WOULD CALL ME AND OFFER AN ADJUSTMENT FOR NOT BEING ABLE TO HAVE HOT SHOWER -NO CALL EVER CAME POOR JUDGMENT FOR A HOTEL MANAGER
We regret to hear the poor experience you had and base on our records, there hot water in your respective room was working fine. We would like to hear more on your concerns and we are more than happy to address any other concerns you had.
Thank you for the perfect review score and we are glad you had a great stay. We look forward in welcoming you back.
We regret to see the negative review and we look forward in hearing the details in order for us to address all of them.
Clean and quiet. Wish shower has better pressure. Other than that it’s fine overall
Thank you for your feedback and we really appreciate your time in writing about your experience. We recently completed our hot water and piping upgrade for our hotel and guests should see the improvement of our overall water pressure. We look forward in welcoming you back soon.
I like the room style. I like the window's panoramic view of Makati Skyline. A few things in the room needs to be replaced due to wear and tear like the tub. The tub has a chipped on it.
Thank you so much for choosing to stay with us and we are glad you had a great time. We have noted your comments on our tub and rest assured we are continuing to repair/rectify each of the room with such concerns. We all look forward in welcoming you back.
Thank you so much for the perfect review score and we are glad you had a great time. We are all looking forward in welcoming you back.
The breakfast buffet and the roof top restaurant is excellent.
Thank you for the feedback and we are glad you loved our breakfast and our roofdeck restaurant. We are all looking forward in welcoming you back.
Location and the staff was accommodating and friendly
Thank you for the excellent feedback and we are really delighted to know you had a great time. We are all looking forward in serving you once again.
Quiet, peace and nice. Very close to the mall and lots of restaurant, bars near by.
It's so good to hear you had a great stay and loved our hotel's central location. We shall look forward in welcoming you back with us.
Thank you for the perfect review and we are glad you had a great stay. We look forward in welcoming you back.