City Garden Hotel Makati3.5 out of 5.0
Recent guest reviews
This was our sencond time visiting your hotel. The staffs, room, location are all great. My nephew love the pool area and I love the beds nice and comfy. We will definitely return and would recommend to anyone wanting a treat in Makati.
Good location, comfortable, pleasant staff. Restaurant was under renovation so Breakfast was arranged on the roof top. This was not ideal in the hot sun with little shade. Would try the place again on my next trip to Manila.
It's nice. Wonderful and comfortable.staff are kind. We will come back... The City Grand is nice because it's new.. We used to stay there few times.. And we love it there. The staff are friendly and those rooms are awesome.
Hotel is good for short business stays as it is centrally located and the staff are friendly . Rooms are a little old looking but for a little more you can get rooms at the city garden grand which is right across the street and belongs to the same group
Great place and wonderful location; elevators needs to be upgraded for efficiency and guest accommodation as their were times when it was to full for use. The price is quite reasonable and I enjoy the view from the top where the pool is.
This hotel was just right for us. The rate they had was reasonable and it was way above the line in terms of value. For the rate we paid there was a beautiful gym and pool we used. We almost spent the whole weekend in the hotel! The wifi was fast and the bed was great. Perfect for netflixing and chilling
Had valet parking, good selection of food, friendly staff, nice beds, I love that it has hot and cold shower and also WIFI. There is also a currency exchange there, but better currency exchange outside the hotel that is close by. We only stayed overnight so this is about my short experience there.
Our experience here was unsatisfactory. The hotel staff was inconsistent with customer service. A few greeted and some didn’t. Once we arrived in our room, it smelled horrible especially the bathroom. The bathroom had the amenities; however it was filled with urine smell. The bathtub was dirty and it look liked it had vomit residue. The breakfast buffet is absolutely horrible. They lured you in by stating that their breakfast buffet is served on the rooftop. We arrived there at 700 am, the staff did not greet us, the host said that there were no tables available except for the poolside rattan furniture. Then we proceeded to the buffet area and there were just an abundance of flies on the food. This is unsanitary. The breakfast food was more like dinner. They had potatoes, fried chicken, spaghetti, some kind of pot roast. I have lost my appetite then and just asked for coffee. The coffee was just watered down. We just ate a few things then left. Poor customer service. Please keep in mind that the outskirts of the hotel is filled with bars. There are many old foreigner men roaming around with the local girls which is an indication of what the area may be known for. So I do not recommend bringing your family here. As we had our 6 year old with us. We could not last another day and booked another hotel in Bonifacio Global City, which I highly recommended this area for families and it is safe. I do not recommend City Gardens Hotel for families.
My daughter loves the pool specially the jacuzzi. Thr view from the rooftop is awesome.The staffs are friendly and accomodating. The breakfast is also tasty. You can have your own flavor of fried rice and omelet!!
It was my wife, actually, and her family from the states who stayed at City Garden this time. I have spoken with her about this and she received the same fine service we've always received at City Garden. City Garden has wonderful employees, is located in a great area of Makati, is clean and safe. When you talk about value for money, this hotel should be at the top of your list.
- Close to Ayala Center
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Makati Central Business District, City Garden Hotel Makati is within a mile (2 km) of popular sights such as Power Plant Mall and Ayala Museum. This 160-room, 3.5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi. It's in central Makati and also close to Ayala Center and Bonifacio High Street.
Enjoy dining at Bistro, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 5:30 AM to 10:30 AM.
All 160 recently renovated rooms feature refrigerators, minibars, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include free newspapers, free bottled water, and safes.
Guests staying at City Garden Hotel Makati enjoy an outdoor pool, a fitness center, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for PHP 1000 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 903 reviews