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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Very comfortable and the breakfast was good. Great value for the price.

Hotel staff were very friendly; breakfast had a lot of options, and food was replenished as items ran out; carpets a little worn, but a fresh coat of paint on the walls. Was a little disappointed that there was no hot tub but the pool was nice and clean.

Fine. Difficult to view some tv stations (could not access)

On the negative side, very poor sound insulation -- better hope for neighbors not talking loud or watching TV. On the positive side, friendly staff

The value for the price is excellent. This was my 2nd time and I wish I had been using it years before. The room was clean and well furnished and the shower was great. The hot breakfast was definitely sufficient and I always enjoy a free USA Today. The pool is attractive and spacious. You can buy perfection for 3X the price but you can not beat the value per dollar here.

I had to stay just one night for an event at a hotel across the srreet, and their special rate rooms were fully booked. Checked the Quality Inn and got an extremely good room for an very fair rate.

The staff was very friendly, from the time of check-in until the time of checking out. Everyone provided excellent customer service. We also enjoyed our room very much. It was clean and comfortable.

This was a great hotel. We had been traveling across country for 3 weeks. LOOTS of hotels. This one was at the top of the list. Staff friendly and helpful. King room - large-clean. Bed very comfortable.

We were just passing through and it was a good one night stay. It was very roomy but you can tell it was an older building. Staff was friendly.

The room was good sized and the bathroom was huge. Staff at check in was nice, but check out staff was less than friendly. Very nice breakfast. An elevator would have been appreciated for our second floor room. Not enough parking near a door usable at night.

large room and very comfortable, met my wife's expectations

Our room at Quality Inn in Des Moines was comfortable and roomy. The noise level was very acceptable, despite the location right off i-80 and a busy street. We had looked specifically for a hotel with a pool, and this hotel had a very small pool. However, as we were getting ready to use the pool, since it was empty at the time, the sign on the door said it was closed. A child had gotten sick in it, so tit had to be closed for 24 hours.

This is listed as a two star hotel and it not the greatest from the outside, but my bed was firm and comfortable and it was a good value. The rooms was clean and it didn't smell like carpet cleaner like some cheap rooms i have stayed in. If want to more high end, you'll spend a bit more.

the room was comfortable just had one dirty spot, but otherwise clean. It was well located to Drake for the State HS Track& Field. Could have Had a Better Breakfast.With Waffles, Scrambled Eggs and Bacon, Other wise It was very good.

I don't have big expectations at this price point. However, there was a pervasive smell of cigarette smoke, both in the room and the hallway that really bothered me. Otherwise, the room was pretty large and clean and the breakfast was fine.

We stayed in the middle of the week. Check in went smoothly. I did not want to pay $5 extra dollars on this site for a non-smoking room so I simply asked for one when we arrived. We got it for free. Also, I asked for the hotel side away from the freeway. Our room was very quiet. We would stay there again.

Convenient access from I-80, relatively large room, property was in good shape.

everything went well, we appreciate the [...]experience it worked out well for our hotel deal.

Fairly average hotel, with a decent continental breakfast. Good location to some good chain restaurants and good location to the interstate for travel. Only 10 minutes from downtown Des Moines, so much cheaper than staying downtown. Also, very close to some really good running trails that go for miles and miles.

The hotel is older, but very well maintained. Our room was spacious, everything worked, and the bed was comfortable. We were on the highway side, so we could hear the highway sounds. If you don't like traffic sounds, you may want to request a room on the interior of the hotel away from the highway. It was a great stay, good continental breakfast, pleasant staff, and a good price.

4995 Merle Hay Rd Des Moines IA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Merle Hay Mall, Quality Inn & Suites places you within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 116-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Located centrally in Des Moines, it's also near Buccaneer Arena and Iowa Gold Star Military Museum.


Dining

Start your day off right with a free continental breakfast.


Rooms

All of Quality Inn & Suites's 116 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Quality Inn & Suites have access to an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Suite, 1 King Bed with Sofabed, Non Smoking, Ground Floor (1 Bedroom)

King 1 | Sleeps 3

Guest reviews for Quality Inn & Suites

Everyone (3) Couples (12) Business (2) Family (7) Other (4) Friends (1)
5

overnight with the family

Families

Very comfortable and the breakfast was good. Great value for the price.

By , from Omaha, NE on Jul 5, 2017

Review comment responded on Jul 7, 2017

Thank you for your recent stay with us. We are glad that you enjoyed our free breakfast that we provide to our guest every morning and found the property to be of good value for the price you paid. We work extremely hard to maintain the property and do upgrades so that our guest enjoy their stay. We look forward to seeing again on a future stay with us.

4

would stay again

Everyone

Hotel staff were very friendly; breakfast had a lot of options, and food was replenished as items ran out; carpets a little worn, but a fresh coat of paint on the walls. Was a little disappointed that there was no hot tub but the pool was nice and clean.

By on Jul 3, 2017

4

convenient to interstate ,clean and quiet

Everyone

Fine. Difficult to view some tv stations (could not access)

By on Mar 14, 2017

Review comment responded on Apr 29, 2017

Thank you for your recent stay. All our tv channels are working now. Our third party tv provider was updating their tv channels that is why you noticed the issue. This will not be happening again. We hope to see you again on a future stay.

3
Everyone

On the negative side, very poor sound insulation -- better hope for neighbors not talking loud or watching TV. On the positive side, friendly staff

By on Feb 29, 2016

5

2nd stay

Couples

The value for the price is excellent. This was my 2nd time and I wish I had been using it years before. The room was clean and well furnished and the shower was great. The hot breakfast was definitely sufficient and I always enjoy a free USA Today. The pool is attractive and spacious. You can buy perfection for 3X the price but you can not beat the value per dollar here.

By on Nov 26, 2015

5

quick overnight stay near everything

Singles

I had to stay just one night for an event at a hotel across the srreet, and their special rate rooms were fully booked. Checked the Quality Inn and got an extremely good room for an very fair rate.

By on Oct 20, 2015

5

great night's stay

Couples

The staff was very friendly, from the time of check-in until the time of checking out. Everyone provided excellent customer service. We also enjoyed our room very much. It was clean and comfortable.

By on Sep 12, 2015

5

great nights rest

Couples

This was a great hotel. We had been traveling across country for 3 weeks. LOOTS of hotels. This one was at the top of the list. Staff friendly and helpful. King room - large-clean. Bed very comfortable.

By on Jul 13, 2015

4

good overnight stay

Couples

We were just passing through and it was a good one night stay. It was very roomy but you can tell it was an older building. Staff was friendly.

By on Jun 1, 2015

4

family weekend

Families

The room was good sized and the bathroom was huge. Staff at check in was nice, but check out staff was less than friendly. Very nice breakfast. An elevator would have been appreciated for our second floor room. Not enough parking near a door usable at night.

By on May 26, 2015