Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel in Des Moines with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Casey's Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(42 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

You may also like

About the neighborhood

Des Moines

Located in Lovington within 2 miles (3 km) of Merle Hay Mall, Quality Inn & Suites Des Moines - Merle Hay Road is within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 116-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 8 min drive - 4.8 miles
  • Jordan Creek Town Center - 11 min drive - 11.8 miles
  • Casey's Center - 11 min drive - 8.9 miles
  • Iowa State Fairgrounds - 15 min drive - 13.2 miles

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Des Moines with free breakfast and a 24-hour business center
Guests of Quality Inn & Suites Des Moines - Merle Hay Road enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Des Moines - Merle Hay Road?

Quality Inn & Suites Des Moines - Merle Hay Road provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Quality Inn & Suites Des Moines - Merle Hay Road?

This hotel is situated in Lovington, close to Casey's Center, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is there parking available at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites Des Moines - Merle Hay Road include a casino on the premises?

No, Quality Inn & Suites Des Moines - Merle Hay Road doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Quality Inn & Suites Des Moines - Merle Hay Road?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Quality Inn & Suites Des Moines - Merle Hay Road?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a restaurant that serves breakfast?

Quality Inn & Suites Des Moines - Merle Hay Road offers free continental breakfast though there is no restaurant.

Does Quality Inn & Suites Des Moines - Merle Hay Road allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites Des Moines - Merle Hay Road for a fee of USD 20 per pet, per night.

Does Quality Inn & Suites Des Moines - Merle Hay Road have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn & Suites Des Moines - Merle Hay Road?

The closest major airport to Quality Inn & Suites Des Moines - Merle Hay Road is Des Moines International Airport (DSM), which is 22.4 mi away (35 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites Des Moines - Merle Hay Road?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Des Moines - Merle Hay Road.

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 150 out of 1007 reviews
Rating 4 - Poor. 79 out of 1007 reviews
Rating 2 - Terrible. 102 out of 1007 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Stayed 1 night in Oct 2025

4/10 Poor

Kathryn

Traveled with partner
Our bathroom didn’t have a fan so after showering our room got all steamy and in the morning there wasn’t much out for breakfast. We had to go out and get food due to not getting much available at the hotel. Not happy about that.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud highway nearby. Friendly staff, hotel needs to be refurbished.
Stayed 1 night in Oct 2025

6/10 Okay

MARK

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Hasmir

Stayed 1 night in Sep 2025

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop

Quick over night stop was nice hotel felt safe and clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Stayed 1 night in Sep 2025

4/10 Poor

Josah

Disliked: Cleanliness, property conditions & facilities, room comfort
The room had a used bar of soap left in the shower, makeup stains on the washcloths, peanuts scattered around on the floor and beef sticks left in the freezer. We could also hear every car in the parking lot and on the road.
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre-Damien

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s snear a Macdindldvsccurnvrf
Stayed 1 night in Oct 2025

6/10 Okay

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, it was an excellent stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nurija

Liked: Cleanliness, staff & service, property conditions & facilities
b nv
Stayed 2 nights in Sep 2025

6/10 Okay

Rose

Liked: Staff & service
Disliked: Cleanliness
There was not an elevator. I don’t understand why there wasn't an ice machine on all the floors. Room could use some touch up paint and more detailed dusting aka cleaning. There was blood or dark ketchup on the wall. We didn’t touch it.
Wasn’t sure what this was.
Stayed 1 night in Sep 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT hospitality!
Stayed 2 nights in Sep 2025

6/10 Okay

Allison

Disliked: Cleanliness
It was just ok.
Stayed 2 nights in Sep 2025

2/10 Terrible

Smail

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad service
Stayed 1 night in Sep 2025

4/10 Poor

Tasha

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first room we got had broken glass and hair on the bathroom floor and what looked like pee on the wall by the front door. We reported it to the staff and she said that's what you get when your fine taking a smoking room. The second room non-smoking had a dirty bathroom but better then the last
Stayed 1 night in Sep 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

8/10 Good

Robin, South Range

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Cari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and near shopping stores and food
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Sep 2025