Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel in Des Moines with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Indoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪8 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(42 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Des Moines

Located in Lovington within 2 miles (3 km) of Merle Hay Mall, Quality Inn & Suites Des Moines - Merle Hay Road is within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 116-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 8 min drive - 4.6 miles
  • Living History Farms - 9 min drive - 7.1 miles
  • Iowa Events Center - 12 min drive - 7.2 miles
  • Casey's Center - 13 min drive - 7.4 miles

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪7 Brew Coffee - ‬19 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Des Moines with free breakfast and a 24-hour business center
Guests of Quality Inn & Suites Des Moines - Merle Hay Road enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Des Moines - Merle Hay Road?

Quality Inn & Suites Des Moines - Merle Hay Road provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Quality Inn & Suites Des Moines - Merle Hay Road?

This hotel is situated in Lovington, close to Casey's Center, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is parking available on site at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites Des Moines - Merle Hay Road include a casino on the premises?

No, Quality Inn & Suites Des Moines - Merle Hay Road doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, this hotel has an indoor pool.

Is Quality Inn & Suites Des Moines - Merle Hay Road a good place to stay for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a restaurant that serves breakfast?

Quality Inn & Suites Des Moines - Merle Hay Road offers free continental breakfast though there is no restaurant.

Does Quality Inn & Suites Des Moines - Merle Hay Road allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites Des Moines - Merle Hay Road for a fee of USD 20 per pet, per night.

Does Quality Inn & Suites Des Moines - Merle Hay Road have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn & Suites Des Moines - Merle Hay Road?

The closest major airport to Quality Inn & Suites Des Moines - Merle Hay Road is Des Moines International Airport (DSM), which is 22.4 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites Des Moines - Merle Hay Road?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Des Moines - Merle Hay Road.

Reviews

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 1016 reviews
Rating 8 - Good. 320 out of 1016 reviews
Rating 6 - Okay. 160 out of 1016 reviews
Rating 4 - Poor. 76 out of 1016 reviews
Rating 2 - Terrible. 101 out of 1016 reviews

Reviews

6/10 Okay

Lindsey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

clay

The facilities were good and clean. However, I could here every step of those in the room above us. That was disturbing all night. So choose the second floor if you want a quieter room.
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Stayed 4 nights in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Larisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks nicer on the pictures than in reality

The room was not clean. There were ants in the room on the desk and around. The were hair in the sink.
Stayed 1 night in Jul 2025

6/10 Okay

Cesar

Liked: Property conditions & facilities
Disliked: Cleanliness
During check in we had to wait and wait for the receptionist, and when she finally came didn’t explain why it took her so long nor attempted to apologize, and didn’t even say hi, or good evening. The room was clean, and we slept well. The next morning we didn’t like that there was no staff cleaning the breakfast area, found rests of food on the floor and on the table which we ended up cleaning ourselves, and during our time there we only saw one person coming out from the kitchen to replenish the eggs. The other detail we didn’t like is that the flowerpot outside the entrance has plastic flowers. If they won’t take care of just one flower pot they may as well not have any.
Stayed 1 night in Jul 2025

4/10 Poor

Shala

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our first room smelled awful because the Ac unit was leaking all over the carpet. The second room was definitely not cleaned property with stuff on the bedding and walls. Breakfast was amazing though and they did a great job keeping it stocked. We also found out the next day there had been a tornado warning that we were not notified to go to safety
Dirty desk
Dirty bedding
The ceiling dripped water all over our stuff on the bathroom counter
Broken lamp with exposed wires
Stayed 2 nights in Jul 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They continue to make improvements in the property by painting inside and outside. Breakfast was wholesome and unless you are very picky was more than adequate on their selections.
Stayed 1 night in Jul 2025

8/10 Good

Dwight

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Decent economy hotel

Older building, but no maintenance issues. Very friendly staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Traveled with family

Quick stay

Late night travel through. Good for price. Nothing fancy. Could use some updates but did its purpose.
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Disliked: Cleanliness
The room was not very clean. Bathroom was outdated and not in very good condition. Breakfast was cold and unappetizing.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
I like the pool partys
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice motel. I would stay there again
Stayed 1 night in Jul 2025

4/10 Poor

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Kendra

Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

charles

Stayed 1 night in Jul 2025

10/10 Excellent

KENT

Traveled with partner
Liked: Amenities
Great shower
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. Would stay here again
Stayed 4 nights in Jul 2025

4/10 Poor

Matt

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Keneisha

Stayed 1 night in Jun 2025

2/10 Terrible

Tracy, Blaine

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were hundreds of ants in one of our rooms. Maintenence had to come and spray the room. Couldn't get a new room. Then had to go back in and sleep in that same room. That is completely disgusting and i do not want to pay for that one room and want a refund
Stayed 2 nights in Jul 2025

8/10 Good

Larry

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Not worth the stay

Checkin was a long wait with only one staff on duty. The lobby seemed nice with plenty of room to socialize. Our room was right by the stairs so as expected we heard everyone entering all hours of the night with the slamming doors. The bathroom still had dirty towels from the previous stay that wasnt cleaned up.
Stayed 1 night in Jul 2025