Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel in Des Moines with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Exterior
Indoor pool, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Wells Fargo Arena
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Des Moines

Located in Lovington within 2 miles (3 km) of Merle Hay Mall, Quality Inn & Suites Des Moines - Merle Hay Road is within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 116-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 8 min drive - 4.6 miles
  • Living History Farms - 9 min drive - 7.1 miles
  • Wells Fargo Arena - 13 min drive - 7.4 miles
  • Iowa Events Center - 13 min drive - 7.4 miles

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Des Moines with free breakfast and a 24-hour business center
Guests of Quality Inn & Suites Des Moines - Merle Hay Road enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 250.00 per stay
  • Cleaning fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Des Moines - Merle Hay Road?

Quality Inn & Suites Des Moines - Merle Hay Road provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Quality Inn & Suites Des Moines - Merle Hay Road?

This hotel is situated in Lovington, close to Wells Fargo Arena, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is parking available on site at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites Des Moines - Merle Hay Road include a casino on the premises?

No, Quality Inn & Suites Des Moines - Merle Hay Road doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, this hotel has an indoor pool.

Is Quality Inn & Suites Des Moines - Merle Hay Road good for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a restaurant that serves breakfast?

Quality Inn & Suites Des Moines - Merle Hay Road offers free continental breakfast though there is no restaurant.

Does Quality Inn & Suites Des Moines - Merle Hay Road allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites Des Moines - Merle Hay Road for a fee of USD 20 per pet, per night.

Does Quality Inn & Suites Des Moines - Merle Hay Road have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn & Suites Des Moines - Merle Hay Road?

The closest major airport to Quality Inn & Suites Des Moines - Merle Hay Road is Des Moines International Airport (DSM), which is 22.4 mi away (35 minutes by car).

Are there rooms with balconies at Quality Inn & Suites Des Moines - Merle Hay Road?

No, at Quality Inn & Suites Des Moines - Merle Hay Road, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 306 out of 939 reviews
Rating 8 - Good. 302 out of 939 reviews
Rating 6 - Okay. 160 out of 939 reviews
Rating 4 - Poor. 78 out of 939 reviews
Rating 2 - Terrible. 93 out of 939 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mlumbulwa

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest
Stayed 3 nights in Mar 2025

10/10 Excellent

Charlie

Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Room was very clean and beds comfortable. Will definitely stay again!
Stayed 1 night in Mar 2025

2/10 Terrible

Melissa

Stayed 2 nights in Mar 2025

10/10 Excellent

Briana

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was decent
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smooth

Friendly clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here over a month now and i love the hotel and the staff are super nice!
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place was very dirty. Pillow cases were not clean old pieces of clothing from previous people were left in bed. Will not stay there again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Shyaire

Traveled with family
Disliked: Cleanliness, staff & service
Was first given a room someone else was checked into already. 2nd room, the tub was full of water. Front desk said they didn’t know why and to just try lifting the plug to let it drain. No one came to the room nor did anyone follow up.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere staff is very helpful also
Stayed 3 nights in Mar 2025

8/10 Good

Steve

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Vacuum the room!

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, check and out was fast
Stayed 2 nights in Mar 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and friendly. I would definitely stay here again.
Stayed 3 nights in Mar 2025

2/10 Terrible

liz

Disliked: Cleanliness, staff & service, property conditions & facilities
The tub was leaking water needed to be fix, it was unsafe. At 2:00am I woke up to a strong smell of marijuana. They charge 57.28 deposit which was not disclose prior to payment. Breakfast suck, waffle machine was not working. I do not recommend this hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Kristine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty and in poor condition. The mold and algae all over the pool room was horrific. Stank like a fish tank. The halls smelled of weed and smoke, the door to outside didnt lock.
Stayed 1 night in Mar 2025

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

Receptionist was willing to move us to the first floor because my wife has leg problems. Clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Traveled with partner
Noisy sketchy srea
Stayed 1 night in Mar 2025

6/10 Okay

Nichole

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness could definitely have been better. Hairs in the shower, of both kinds if you get my meaning so had to be washed down before using. Rest of stay was average.
Stayed 2 nights in Mar 2025

4/10 Poor

Paul

Business traveler

Front desk clueless/not helpful

Out of the 5 nights stayed, got 1 night of good sleep. From the slamming of the door next door, that shook the room, for hours on end I can only assume nefarious activity.
Stayed 5 nights in Mar 2025

2/10 Terrible

Clinesha

Traveled with group
Disliked: Cleanliness, staff & service, amenities
ADI LACHME is a racist lady from North India,she stole my room deposit,I asked to speak to manager and she answered the phone acting like a manager named brea,there was a mouse in my room, customer service was terrible.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025