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Quality Inn & Suites Des Moines - Merle Hay Road

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

A spacious lobby with a staircase, seating area, and a cityscape artwork.
A hotel room with a kitchenette, a bed, a TV, a desk, a chair, and a sofa.
An indoor swimming pool with clear markings, lounge chairs, and umbrellas.
A hotel room with a sofa, two lamps, a small table, a kitchen area with a microwave, and a refrigerator.
A hotel reception area with a marble counter, wooden cabinets, and a large window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Iowa State University
    ‪34 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a lamp, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(49 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a lamp, a chair, a TV, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Urbandale
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
8.2 out of 10, Very good, 1,003 reviews
$88 nightly
The price is $99
Nov 15 - Nov 16
Total with taxes and fees
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

About the neighborhood

Des Moines

Located in Lovington within 2 miles (3 km) of Merle Hay Mall, Quality Inn & Suites Des Moines - Merle Hay Road is within a few miles (5 km) of IHS-Iowa Health Systems. This 116-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 8 min drive - 5.0 miles
  • Jordan Creek Town Center - 11 min drive - 11.6 miles
  • Casey's Center - 11 min drive - 9.7 miles
  • Iowa State University - 34 min drive - 44.4 miles

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Guests of Quality Inn & Suites Des Moines - Merle Hay Road enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

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AmericInn by Wyndham Johnston Des Moines
Johnston
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very good, 1,005 reviews
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The price is $67
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Des Moines - Merle Hay Road?

Quality Inn & Suites Des Moines - Merle Hay Road provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Des Moines - Merle Hay Road?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Des Moines - Merle Hay Road on Dec 3, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Des Moines - Merle Hay Road?

This hotel is situated in Lovington, close to Casey's Center, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is there parking available at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Quality Inn & Suites Des Moines - Merle Hay Road include a casino on the premises?

No, Quality Inn & Suites Des Moines - Merle Hay Road doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Quality Inn & Suites Des Moines - Merle Hay Road?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free WiFi.

Are there hot tubs at Quality Inn & Suites Des Moines - Merle Hay Road?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Des Moines - Merle Hay Road have a restaurant that serves breakfast?

Quality Inn & Suites Des Moines - Merle Hay Road offers free continental breakfast though there is no restaurant.

Does Quality Inn & Suites Des Moines - Merle Hay Road allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites Des Moines - Merle Hay Road for a fee of USD 20 per pet, per night.

Are there connecting rooms at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Quality Inn & Suites Des Moines - Merle Hay Road?

The closest major airport to Quality Inn & Suites Des Moines - Merle Hay Road is Des Moines International Airport (DSM), which is 22.4 mi away (35 minutes by car).

Are there rooms with balconies at Quality Inn & Suites Des Moines - Merle Hay Road?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Des Moines - Merle Hay Road.

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 405 out of 1005 reviews
Rating 8 - Good. 266 out of 1005 reviews
Rating 6 - Okay. 142 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 106 out of 1005 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, price and room was clean. Staff was friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beds were very comfortable and the shower was great. It was quiet and laundry facility was a plus
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back, very nice place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and very nice! Staff was great! Neighborhood is not the greatest! Lots of restaurants and places to go in the area just a little sketchy at night!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Good motel for the price.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Free parking. The only issue is no towels at the pool otherwise, a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great breakfast and clean room!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Our stay was fine. It was very humid in our room and everything felt damp. The floor was not very clean either. Other than that, it was just fine!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent!! Very friendly and accommodating. Room was clean and beds comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and no discrimination against people with a service animal!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room and very comfortable. Breakfast is excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service
Room was in general clean, however pait was continually flaking off the ceiling. Breakfast area was too small for the weekend crowd.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Was very clean staff is very nice and I would recommend it to friends
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff is awesome. Really happy trip.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having stayed in more hotels all over the world than I can remember, no one is perfect but this one is a 7 or 8/10. Couple minor annoyances but I wrote them down there. Everything worked, free breakfast
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The hotel is attached to a liquor store for starters. And, when we got to our room it was very musty smelling. I couldn't tell if it was from mold or mildew. The room was clean & spacious, but we were ready to leave as soon as possible.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here before so what we expected.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, it was an excellent stay.
Stayed 5 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells musty, kids screaming, dogs barking, room wasn't clean and I could hear everything in the room above me. They may as well have doors on the outside of the rooms
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and filling. Amazing hosts. Our stay was happy and safe. The owners were very accommodating. Will recommend to others. Thank you so very much the staff made our day truly thankful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A nice service and countroble stay!!!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying here, the employees are always nice and helpful. Rooms are clean and the hotel is in a convenient location.
Stayed 1 night in Oct 2025