upon check in we were given a room that when we walked in had not been cleaned. Next we were given a room that was less than expected..toilet did not flush, coffee pot had been used before our stay and not cleaned..only thing good is our stay was short and the bed was comfortable. This property was advertised to be Cottonwood Suites, however, upon our arrival we saw it was newly named Suburban Extended Stay..animals were abundant all around and many areas were smelly with smoke
First room they gave me the air conditioning was broken. I got a another room and although the air was fine the carpet was just disgusting. I couldn’t take my shoes off at all.
I wont be staying here ever again
We got a room that had someone in it. Then there was no more rooms available. So we was left to fend for ourselves. We had to find another hotel at 1:00 am after traveling all day
It was awful. There were drug addicts living there. The external and internal were filthy. The room was filthy carpets and no blankets on beds. Our daughters wallet and car keys were stolen after she accidentally left them on a couch in the lobby. It was awful and traumatic. You absolutely should not list this on Orbitz. We did not stay there more than 30 minutes and went to a different hotel. I want a refund. It was so sketchy - I could never consider staying there myself, much less with my child. How can I get a refund?!!!?
Dirty, plumbing bad, shower backed up, air conditioning didn’t work or get fixed during my stay, everything damaged, needed painting, wall paper peeling off, smelly. OMG this place.
Dirty, nasty and noisy. I will not stay there again.
I wasn’t able to check in because the orbitz website said pet but they actually only allow dogs and I had two cats.
Staff was super nice and accommodating but it smelled a little smoky and dank inside.
They did not have our reservation. Very unorganized.
The staff was friendly and helpful but the hotel was not at all what we expected. When we made our non refundable reservation we expected to be staying at the Cottonwood Inn and Suites, that the comments from others were accurate and that the facility was a hotel. That was not the case.
Change in ownership three days before I arrived caused the poor experience.
Hotel has been changed from cottonwood to suburban and there were no amenities available. Hotel rooms were having only basic bedding as things were taken down during switch to new ownrship. Also breakfast which was included in booking was not available, which added to daily expenses. This change was not intimated at all, else I might have changed my bookings.
I didn't like how the property was not named Cottonwood Suites Westminister... When we arrived the motel staff let us know that it was no longer Cottownwood and instead had been bought out. We were also told because of this change, that there would be no complimentary breakfast (which we paid for and was in the original agreement) and that Cottonwood had taken all of the comforters on the bed so we would have none. The staff was friendly, but we obviously did not appreciate all of these unexpected changes and the comp breakfast and comforters taken away for a three night four day stay...
Noise was unbelievable every might. No help from staff - rude.
Located in North Westminster, Suburban Studios Westminster Denver North is 12.8 mi (20.6 km) from Denver's Downtown Aquarium and 12.9 mi (20.8 km) from Elitch Gardens Theme Park. This 130-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.
27-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include kitchenettes, refrigerators, and microwaves.
At Suburban Studios Westminster Denver North, guests have access to free WiFi in public areas, a 24-hour business center, and laundry facilities. If you drive, take advantage of free parking. This smoke-free hotel also has a vending machine.
