It was awful. There were drug addicts living there. The external and internal were filthy. The room was filthy carpets and no blankets on beds. Our daughters wallet and car keys were stolen after she accidentally left them on a couch in the lobby. It was awful and traumatic. You absolutely should not list this on Orbitz. We did not stay there more than 30 minutes and went to a different hotel. I want a refund. It was so sketchy - I could never consider staying there myself, much less with my child. How can I get a refund?!!!?
Dirty, plumbing bad, shower backed up, air conditioning didn’t work or get fixed during my stay, everything damaged, needed painting, wall paper peeling off, smelly. OMG this place.
Dirty, nasty and noisy. I will not stay there again.
I wasn’t able to check in because the orbitz website said pet but they actually only allow dogs and I had two cats.
Staff was super nice and accommodating but it smelled a little smoky and dank inside.
They did not have our reservation. Very unorganized.
The staff was friendly and helpful but the hotel was not at all what we expected. When we made our non refundable reservation we expected to be staying at the Cottonwood Inn and Suites, that the comments from others were accurate and that the facility was a hotel. That was not the case.
Change in ownership three days before I arrived caused the poor experience.
Hotel has been changed from cottonwood to suburban and there were no amenities available. Hotel rooms were having only basic bedding as things were taken down during switch to new ownrship. Also breakfast which was included in booking was not available, which added to daily expenses. This change was not intimated at all, else I might have changed my bookings.
I didn't like how the property was not named Cottonwood Suites Westminister... When we arrived the motel staff let us know that it was no longer Cottownwood and instead had been bought out. We were also told because of this change, that there would be no complimentary breakfast (which we paid for and was in the original agreement) and that Cottonwood had taken all of the comforters on the bed so we would have none. The staff was friendly, but we obviously did not appreciate all of these unexpected changes and the comp breakfast and comforters taken away for a three night four day stay...
Noise was unbelievable every might. No help from staff - rude.
Awesome staff, clean property, quick check in, close to everything!
Located in North Westminster, Suburban Extended Stay Hotel Westminster Denver North is 10.8 mi (17.3 km) from Arvada Center for the Arts and Humanities. This 130-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.
The 130 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. 27-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, free long-distance calls, and free local calls are also standard.
Guests of Suburban Extended Stay Hotel Westminster Denver North enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities and a vending machine.
It was awful. There were drug addicts living there. The external and internal were filthy. The room was filthy carpets and no blankets on beds. Our daughters wallet and car keys were stolen after she accidentally left them on a couch in the lobby. It was awful and traumatic. You absolutely should not list this on Orbitz. We did not stay there more than 30 minutes and went to a different hotel. I want a refund. It was so sketchy - I could never consider staying there myself, much less with my child. How can I get a refund?!!!?
Dirty, plumbing bad, shower backed up, air conditioning didn’t work or get fixed during my stay, everything damaged, needed painting, wall paper peeling off, smelly. OMG this place.
I apologize for any inconvenience and we are currently addressing this issue.
Dirty, nasty and noisy. I will not stay there again.
Thank you for your feed back. We hope to see you again soon.
I wasn’t able to check in because the orbitz website said pet but they actually only allow dogs and I had two cats.
We apologize that you were unable to stay with us. We are currently working with orbitz to get the website posted with the correct information.
Staff was super nice and accommodating but it smelled a little smoky and dank inside.
Thank you for your feedback. We are currently working on improving the hotel. We hope you come back and see us again soon and see our new improvements
They did not have our reservation. Very unorganized.
Thank you for your feedback. We apologize that we did not meet your expectations. We are undergoing minor renovations. We welcome the opportunity for you to come back and stay with us and see the new and organized property.
Thank you for your feedback. We apologize that your stay was not a great one.
Thank you for your feedback. We hope to see you in the near future.
I apologize we are currently addressing this issue. Please contact the general manager at the location for a refund.