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I was VERY disappointed with the reaction by staff over a complaint of unruly children/guests next door. My wife, 4children and I stayed in 325 on 8/9/20 and the people in 324 had several kids as well. The kids in 324 were screaming, banging on the walls, trying to open our side of the adjoining room door and very disrespectful. At 930pm after putting up with it for 30 minutes I went and met the clerk. I told him the kids were so loud that you could hear them all the way down the hall. His response was that he could just move us rooms. So let me get this straight when a guest submits a complaint, rather than addressing the problem, the guest is asked to pack up everything, have his wife & kids get out of bed, get dressed and move to another room? I was shocked and I asked him if that was the only solultion. He then reluctantly said he could send security up to address the problem room if I wanted. I told him I thought that would be appropriate. 5 minutes later the security/maintenance man went to 324. I talked to the man after and he admitted how loud the children were and that the dad was in other part of the suite with the door closed/ignorning the kids. Security agreed the kids were out of control, but said there was nothing else he could do. At 10pm I called the clerk who seemed annoyed when I complained the noise continued. I said if he was not going to deal with the unruly guests I needed a new room. He said Ok and we spent the next half hour moving!

The breakfast was incredible & happy hour was an added bonus! The hotel was very clean and the front staff was very friendly and informative. The beds were comfortable, separate TV's (bedroom & living room), & we had a microwave & refrigerator. The location was perfect for us since we wanted to simply relax. Downtown was a few minutes (driving) away and not far from a mall.

If it is a low price you are looking for with a nice hotel this is it. It was a very nice place and it served its purpose. I did notice if you want entertainment within walking distance, do not book this one; it is located in an industrial/warehouse area and there is NOTHING nearby. No bars, no restaurants, no theaters, no shopping. You will need transportation if you want to do any Denver stuff.

We had room service. A gratuity is added, so why should we add a tip on top of that? It took longer to check in even though there were two clerks working. We stood in line for approximately 10 minutes. It's good to be friendly and courteous to the guests checking in...BUT...I don't think that is the time to have a long conversation about "nothing" while there are more people waiting in line to be checked in.

Love Embassy Suite. Free breakfast and free drinks during happy hour! Can’t beat that!

Very close to airport. Staff was great. Close to Northfield and shopping.

Great fair priced hotel. Location was great, easy access to downtown as well as the airport.

Room was clean, quiet, super comfy bed, pillows, and shower nice and hot. Breakfast was fit for a king!!! The two ladies working the grills were the highlight! They served with a smile on their face and never lost momentum on their orders. Hope they are as equally valued and compensated for their superb service. Excellent breakfast!

Alarm clock went off at 1 AM full tilt. I suffer night terrors. Not nightmares. Night terrors. It's a thing and I invite you to check into it if you think I am kidding. That alarm sent me through the ROOF. Could not sleep the rest of the night, nor my wife. Never going back

Everything about this hotel is great, huge rooms, restaurant, pool, two bars, great breakfast, checkout till 1pm and all for a great price.

First complaint, would be this hotel features, show a 24 hour airport shuttle. When I contacted the hotel, the shuttle stops running at 11 PM. Next, this is an older hotel, so the furniture is a bit dated and there is a very musty smell. Found stains on the bed sheets, which we didn't see until we went to sleep.

we always stay at the embassy hotel when we travel

North Havana Street Denver CO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

Located in Montbello within 2 miles (3 km) of Rocky Mountain Arsenal National Wildlife Refuge, Embassy Suites by Hilton Denver Central Park is within a few miles (5 km) of Northfield Stapleton. This 210-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 210 accommodations feature living rooms. 37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Embassy Suites by Hilton Denver Central Park enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 6

Premium Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 King Bed, Corner

1 King Bed | Sleeps 4

Standard Single Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Denver Central Park

Everyone (18) Couples (4) Business (1) Family (11) Friends (2)
5
Everyone

By on Mar 22, 2021

Review comment responded on Apr 3, 2021

Thank you for taking the time to leave a review and give our hotel a rating. We appreciate the feedback.

1
Family with small children

I was VERY disappointed with the reaction by staff over a complaint of unruly children/guests next door. My wife, 4children and I stayed in 325 on 8/9/20 and the people in 324 had several kids as well. The kids in 324 were screaming, banging on the walls, trying to open our side of the adjoining room door and very disrespectful. At 930pm after putting up with it for 30 minutes I went and met the clerk. I told him the kids were so loud that you could hear them all the way down the hall. His response was that he could just move us rooms. So let me get this straight when a guest submits a complaint, rather than addressing the problem, the guest is asked to pack up everything, have his wife & kids get out of bed, get dressed and move to another room? I was shocked and I asked him if that was the only solultion. He then reluctantly said he could send security up to address the problem room if I wanted. I told him I thought that would be appropriate. 5 minutes later the security/maintenance man went to 324. I talked to the man after and he admitted how loud the children were and that the dad was in other part of the suite with the door closed/ignorning the kids. Security agreed the kids were out of control, but said there was nothing else he could do. At 10pm I called the clerk who seemed annoyed when I complained the noise continued. I said if he was not going to deal with the unruly guests I needed a new room. He said Ok and we spent the next half hour moving!

By , from Iowa on Aug 11, 2020

Review comment responded on Aug 11, 2020

I am very sorry that this occurred while a guest in our hotel. The response of our team to this situation was far from correct, and this is being addressed today. Thank you for bringing this to our attention.

4
Everyone

By on Jul 26, 2020

Review comment responded on Aug 11, 2020

Dear Valued Guest, Thank you for taking the time to leave a review and give our hotel a rating. We appreciate the feedback.

5
Everyone

By on Feb 9, 2020

Review comment responded on Feb 13, 2020

Thank you for taking the time to rate your stay with us!

5
Family

The breakfast was incredible & happy hour was an added bonus! The hotel was very clean and the front staff was very friendly and informative. The beds were comfortable, separate TV's (bedroom & living room), & we had a microwave & refrigerator. The location was perfect for us since we wanted to simply relax. Downtown was a few minutes (driving) away and not far from a mall.

By on Jan 6, 2020

Review comment responded on Jan 11, 2020

Thank you for taking the time to rate our hotel. We appreciate the feedback. We hope we get the chance to have you as a guest in the future.

5
Everyone

By on Dec 28, 2019

Review comment responded on Jan 1, 2020

Dear Valued Guest, Thank you for taking the time to give our hotel a rating. We appreciate your feedback and we look forward to having you as a guest in the future.

5
Family Family

If it is a low price you are looking for with a nice hotel this is it. It was a very nice place and it served its purpose. I did notice if you want entertainment within walking distance, do not book this one; it is located in an industrial/warehouse area and there is NOTHING nearby. No bars, no restaurants, no theaters, no shopping. You will need transportation if you want to do any Denver stuff.

By on Aug 29, 2019

5
Everyone

By on Aug 3, 2019

5
Everyone

By on Jul 13, 2019

4
Partner Couples Family

We had room service. A gratuity is added, so why should we add a tip on top of that? It took longer to check in even though there were two clerks working. We stood in line for approximately 10 minutes. It's good to be friendly and courteous to the guests checking in...BUT...I don't think that is the time to have a long conversation about "nothing" while there are more people waiting in line to be checked in.

By on Apr 13, 2019

Embassy Suites by Hilton Denver Central Park

4444 North Havana Street, Denver, CO 80239
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