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Prime Plaza Suites Sanur - Bali

4.0 star property
Family-friendly aparthotel with 2 outdoor pools, near Sanur Beach
VIP Access

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Photo gallery for Prime Plaza Suites Sanur - Bali

2 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Restaurant
32-inch flat-screen TV with cable channels, TV
Poolside bar
32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Jalan Bypass Ngurah Rai 83, Denpasar, Bali, 80228
  • Place, Hardy's Supermarket
    ‪6 min walk‬
  • Place, Sanur Beach
    ‪12 min walk‬
  • Place, Sanur Night Market
    ‪15 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 2 Bedrooms, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Balcony

  • Resort view
  • 1292 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 3 Bedrooms Suites with Loft

32-inch flat-screen TV with cable channels, TV

3 Bedrooms Suites with Loft

  • Garden view
  • 1776 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • Resort view
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 3 Bedrooms, Balcony

  • Resort view
  • 1507 sq ft
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

About the neighborhood

Denpasar

Located in Sanur within a short walk of Sanur Beach, Prime Plaza Suites Sanur - Bali is within a mile (2 km) of other popular sights such as Sindhu Beach. This 84-room, 4-star aparthotel has 2 outdoor pools along with a full-service spa and a restaurant.
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What's nearby

  • Hardy's Supermarket - 6 min walk - 0.4 miles
  • Sanur Beach - 12 min walk - 0.6 miles
  • Sanur Night Market - 15 min walk - 0.8 miles
  • Semawang Beach - 17 min walk - 0.9 miles
  • Sindhu Beach - 18 min walk - 1.0 mile

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 24 min drive

Restaurants

  • ‪Paed Thai Cuisine - ‬6 min walk
  • ‪Tahu Sumedang Renyah - ‬7 min walk
  • ‪Warung Oldbrick - ‬12 min walk
  • ‪Warung Pixel - ‬17 min walk
  • ‪Warung Pacenongan Sanur - ‬12 min walk

About this property

Prime Plaza Suites Sanur - Bali

Family-friendly aparthotel with 2 outdoor pools, near Sanur Beach
Guests of Prime Plaza Suites Sanur - Bali have access to a full-service spa, 2 outdoor pools, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 24 per vehicle one-way, as well as a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa aparthotel include a gym, free WiFi in public areas, and a free kid's club.
Each apartment is air-conditioned and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. The bathroom offers hair dryers, free toiletries, and toothbrushes and toothpaste. Other standard amenities include an electric kettle, free bottled water, and a safe.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Swedish massages
  • Thai massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Car rental

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 400,000 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Supervised activities for children
  • Waterslide

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 84 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.

Renovations and closures

The following facilities or services will be unavailable from January 25 2026 to February 28 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from January 25 2026 to February 28 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 400000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Paradise Suites Hotel Sanur Plaza
Prime Plaza Suites Sanur Bali Aparthotel Denpasar
Sanur Plaza Paradise
Sanur Plaza Paradise Suites
Sanur Plaza Suites
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Sanur Paradise Plaza Suites Aparthotel
Paradise Plaza Suites Aparthotel
Paradise Plaza Suites
Prime Plaza Suites Sanur Bali Aparthotel
Prime Plaza Suites Sanur Bali Denpasar
Prime Plaza Suites Sanur Bali
Sanur Paradise Plaza Suites
Prime Plaza Suites ur Bali np

Frequently asked questions

What's there to see near Prime Plaza Suites Sanur - Bali?

This aparthotel is situated in Sanur within a short 13-minute walk of Sanur Beach and also 13 minutes on foot from Sanur Night Market. You'll also find Sindhu Beach and Mertasari Beach within a short drive.

Is parking available on site at this aparthotel?

No, there isn't parking at this aparthotel.

Is a spa located at Prime Plaza Suites Sanur - Bali?

There is a full-service spa available for guests to enjoy and services include Swedish massages, Thai massages, couples treatments, and aromatherapy.

Does Prime Plaza Suites Sanur - Bali include a casino?

No, Prime Plaza Suites Sanur - Bali doesn't have a casino.

Will I find an indoor pool at Prime Plaza Suites Sanur - Bali?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

Is Prime Plaza Suites Sanur - Bali a good place to stay for couples?

There are plenty of amenities for couples at this aparthotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Does Prime Plaza Suites Sanur - Bali have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Prime Plaza Suites Sanur - Bali have a restaurant that serves breakfast?

No, Prime Plaza Suites Sanur - Bali doesn't have a restaurant that serves breakfast. Please note that the dining venue will be closed between January 25 2026 and February 28 2026 (subject to change).

Will Prime Plaza Suites Sanur - Bali allow pets to stay for free?

No, pets aren't allowed at Prime Plaza Suites Sanur - Bali.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Prime Plaza Suites Sanur - Bali?

The closest major airport to Prime Plaza Suites Sanur - Bali is Ngurah Rai Intl. Airport (DPS), which is 9.3 mi away (24 minutes by car).

Are there rooms with balconies at Prime Plaza Suites Sanur - Bali?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy garden or pool views.

Prime Plaza Suites Sanur - Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 273 out of 527 reviews
Rating 8 - Good. 188 out of 527 reviews
Rating 6 - Okay. 54 out of 527 reviews
Rating 4 - Poor. 6 out of 527 reviews
Rating 2 - Terrible. 6 out of 527 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were always friendly and i loved the water filter machine in our room
Stayed 7 nights in Nov 2025

6/10 Okay

Talia

Staff were lovely but everything is an effort at Prime Plaza.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mikayla

Stayed 7 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zoe

Stayed 4 nights in Oct 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 5 nights and absolutely loved our stay. The staff are fantastic, breakfast and all our food from the kitchen was delicious, and our room was clean and cleaned everyday. We would definitely stay here next time in Sanur.
Stayed 5 nights in Oct 2025

8/10 Good

Lauran

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly hotel
Stayed 5 nights in Sep 2025

8/10 Good

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
Stayed 4 nights in Sep 2025

8/10 Good

Paige

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Philippa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic week staying at Prime Plaza Suites. We loved the large 2 bed apartment for our 3 young kids. The pool area was lovely. The only thing that lets it down is an inconvenient location as we like to head out a lot. Overall a fantastic experience.
Stayed 7 nights in Sep 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for kids rooms very big & dark bathroom awkward very little space. Overall would i stay again no but it great if you have kids
Stayed 4 nights in Sep 2025

10/10 Excellent

neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
Stayed 10 nights in Aug 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay in, the accommodation was second to none. Not much out the front of the hotel, but plenty of places to eat and shop behind it and the beach not far past that.
Stayed 4 nights in Aug 2025

8/10 Good

rhiannon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, fantastic value for money
Stayed 11 nights in Jul 2025

6/10 Okay

Christen

Traveled with group, Traveled with family
Disliked: Amenities
Communal bathrooms and grounds around the pools were dirty. Sun lounges were also in poor condition, needed a very good clean. Rooms were clean but dated and very overpriced.
Stayed 5 nights in Jul 2025

6/10 Okay

Denise

Traveled with family

Expensive and not worth the money!

Ideal for people travelling with younger families but for me it was noisy. The hotel rather than the suites would be much more suited to families with older teenagers. The suites seemed to be in need of a little tlc. Our shower leaked and the shower controls were difficult to turn on and off. The kitchen and appliances were dated. The air con units were not working in one of the bedrooms and everything felt damp. I had also requested a change to my booking within the time frame for changes to be made, but I have not received a refund for the unused night. Very disappointing. There are other much nicer places to stay in Bali for a fraction of the price we paid here. A disappointing end to what was otherwise an amazing holiday in Bali.
Stayed 5 nights in Jul 2025

10/10 Excellent

judith

Stayed 7 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Wee Wei

not flexible for late check out not even for an hour even if hotel is not fully book. overall facilities is quite old and pool is small so it's always crowded.. breakfast is average, need a cab to go everywhere as beach is quite a distance and shuttle bus is infrequent and limited time. Will book because need a large managed apartment hotel otherwise lots of other options.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Big rooms
Stayed 4 nights in May 2025

10/10 Excellent

Jerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodations and very affordable for the experience you get! Highly recommend this property
Stayed 4 nights in May 2025

10/10 Excellent

Kerrie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous. Our party had 4 kids under 7 and they had a ball. The kid's crew are great. Pools are deep though so parental responsibility is essential. Waterslide great. The resort is spotless and the staff are very friendly and helpful. 10/10 from me.
Stayed 5 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel
Stayed 2 nights in Apr 2025

8/10 Good

Franklin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
Stayed 7 nights in Apr 2025

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