I came in at 2:45 pm the lady said they couldn’t check me in to 3pm. So I sat there till 3pm and then she checked me in my room. I stay at a lot of hotels. If you get there early they check you in if there are rooms ready. I know there were rooms ready at 2:45pm. Then the Tv wasn’t working, I called several times it was over an Hour before they came and looked at it. He couldn’t fix it, so, I asked for a new room. He said they were sold out. He was lying..he didn’t want to be bothered. I walked around in the morning and could see there were empty rooms.
Great price.
There was nothing at all we didn't like about our stay. In fact we liked every aspect of it!
Great value for price
Nice staff
I really liked the hot breakfast. They only thing I did not care for was the internet service was hard to log on.
Staff was excellent! Room was cozy!!! As a travel nurse, I couldn’t have asked for more.
I loved the suite itself. Roomy and with the low price it was a steal!! Loved how one set of windows could close drapes at bed and bathroom but other windows in the living room/kitchen kept open to see sky. People were so friendly!!!
Mini "studio apt" set up is nice.. has kitchen, fridge, desk, layout is convenient. Bring your own pillows unless you like super soft pillows! Continental breakfast wasn't anything super special.. average. Good hotel if you need something in a pinch.
Perfect location for my stay in Decatur. Easy access to downtown and the lake. Lots of restaurants nearby.
I would recommend this hotel and stay again myself.
Clean, and a good price for room. Staff was helpful in finding places to check out
Great getaway place during a trip home to see family. Breakfast was great. Staff was helpful and the location worked out perfectly for our visit with family.
Arrived late and once we had a key that worked, we discovered a gem of a room at this Hawthorn Suites. Excellent bed. Excellent layout. Clean bathroom. We had a great night's stay and enjoyed breakfast.
Nice room inthe clean air outside polluted Decatur room was neat, well organized, clean, and better than typical motel room, with fridge and microwave and coffee maker. Worked for us!.
Staff members are very friendly. Fitness center towels were not clean and not fresh. No restaurant on site.
Room was nice size & very clean. Close to shopping and restaurants.
Room was roomy and had the fridge and microwave, which was nice. The breakfast available was not the best quality or selection. The fitness room only had 3 cardio machines. The area around the hotel is not heavily trafficked so the hotel is quiet without a lot of road noise, etc.
Hawthorn Suites by Wyndham Decatur places you within 3 miles (5 km) of popular attractions like Scovill Zoo and Children's Museum of Illinois. This 60-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
25-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard. Housekeeping is available on request.
Guests of Hawthorn Suites by Wyndham Decatur enjoy a gym, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a computer station, and free newspapers.
I came in at 2:45 pm the lady said they couldn’t check me in to 3pm. So I sat there till 3pm and then she checked me in my room. I stay at a lot of hotels. If you get there early they check you in if there are rooms ready. I know there were rooms ready at 2:45pm. Then the Tv wasn’t working, I called several times it was over an Hour before they came and looked at it. He couldn’t fix it, so, I asked for a new room. He said they were sold out. He was lying..he didn’t want to be bothered. I walked around in the morning and could see there were empty rooms.
Great price.
Thank you. Thank you for your business.
There was nothing at all we didn't like about our stay. In fact we liked every aspect of it!
Thank you for your positive review we value all feedback and we are excited to hear you were satisfied with our service as a guest here. Thank you for your business.
Great value for price
Thank you for your review ,we truly appreciate your business.
Nice staff
Thank you for your review we truly appreciate your feedback . Hope to service you in the future. Thank you for your business.
I really liked the hot breakfast. They only thing I did not care for was the internet service was hard to log on.
Thank you for your positive review we truly appreciate your business .
Staff was excellent! Room was cozy!!! As a travel nurse, I couldn’t have asked for more.
We appreciate your positive review .Thanks for taking the time to rate and review our property . Thank You for your business .
I loved the suite itself. Roomy and with the low price it was a steal!! Loved how one set of windows could close drapes at bed and bathroom but other windows in the living room/kitchen kept open to see sky. People were so friendly!!!
Thank you so much for your complimentary review! I am so pleased you enjoyed your stay with us! I look forward to seeing you the next time you are in the area.
Sorry about the inconvenience you felt here check in time is at 3 and we were busy so very much so there may not have been a room available at 2:45. I would like to apologize for any other mishap you may have encountered.