Check in was terrible. I asked for a receipt and was told their printer was down but she could email me a copy. The email was blank and I did not feel like standing in line for another 10 minutes to recieve nothing again. Once back in my room, I noticed a lot of stuff that was very dirty. Too much to list individually. The bathroom needs to be gutted and remodeled. It is outdated, falling apart, moldy, and rusty. The sheets are frayed and really worn. Mirrors were filthy and cobwebs in the heating/cooling unit. The hallway ouside my room smelled really musty. I have stayed at a bunch of Holiday Inn Expresses and this one ranks at the bottom. I wish they all could be as clean, updated, and safe as the one in Indianapolis.