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Recent guest reviews

The view from the balcony was great. But the hotel is getting old and needs some work.

What I didn’t like was the tiny bathroom the size of a very small closet. Stairs were damaged and roped off so I’m order to get to hot tub you had to go around the front of hotel and enter there. Also needs cleaning. I liked that they cleaned the room good and the front office staff was friendly

Fast check in, nice property. Good space. Ok comfort re beds. Dana Point property was in walking distance to only a few restaurants and the train went regularly and noisily. But it was near the freeways and a fine place to stay

This is the worst Best Western that I have ever stayed. The staff was not polite at all. There is no tissue paper in the room. As soon as we arrived, we were forced to add a $15 resort fee, which was not mentioned when we booked the hotel. It was not a resort area. It was next to the train railway line, which was very noisy in the night.

The room was great except for the fact that we couldn’t use the fireplace because the bricks were falling off inside

I don't know how this place got over 4 stars. I am by no means a fussy traveler and I can tell you this was one of the worst hotels I've stayed in since I was a poor 20 something. Absolutely no redeeming qualities at all.

The location was great. The room over all was good beds were comfy. Bathroom is super tiny! Breakfast was just OK.

Beware, a hidden resort fee is requested upon check in in ADDITION TO the QUOTED RATE.

This hotel is great! Very friendly staff, if you get an ocean view room its worth it and amazing. The rooms are very nice, a bit musty smelling but I think that's to be expected with an older hotel by a beach. I'm an early morning person so for me breakfast starts a little late at 7:30, but no bigge. Overall i would definitely recommend and would stay again myself.

The staff was great and the room was clean. Only issue we had is the AC never got cold. The room was uncomfortably hot in the middle of the night.

Room was ok but aged. Reserved room from Orbitz only to find out there was an additional charge per night which they charge as a "resort" fee but only if you reserve from a third party. I find this to be a little shady. They of course say this in small print knowing that when people are booking they don't have the time to read this print and bank on that. Why is it so difficult to be transparent and show the exact price so customers are not disappointed the minute they enter your establishment setting the tone for their stay and impacting their vacation. If you are proud of your establishment be forthright with all fees. Completed an original review and Best Western said they would immediately look into the situation but that was a week ago and have heard nothing thus far.

Second time at this hotel because we enjoyed it so much the first time. Very quiet except for traffic along PCH. Occasional train wasn’t totally disruptive. Be sure to get a room with the view of the ocean!

Clean and simple. Quiet and close to the beach. I was surprised by the train(s) but the noise is minimal. Rooms are larger than expected. This place is a definite last minute go-to.

The hotel is across the street from the beach, and you turn into low underground parking. Very small spaces, with lots of pipes very low in the structure. They do have an elevator to go up to check-in. There are 3 floors, we were suppose to have a garden view, however, it was disappointing as it was more a view of a wall. The room was very musty smelling, and they charged a resort fee; and I don't feel it is up to resort standards. There is no pool, no exercise room, no sauna; and it is hike to go down to the signal to cross the highway to go the the beach. Since when do motels charge a resort fee, when they are not a resort.

Friendly staff gave us a free upgrade ENJOYED SITTING IN THE SUN ON THE DECK LOOKING AT THE OCEAN

We stayed at the BW Plus just one night as we were passing through but it was clean, the room was larger than expected (2 doubles), convenient to Dana Point and the cost was reasonable.

Pacific Coast Hwy Dana Point CA

Hotel highlights

  • Close to Doheny State Beach
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Capistrano Beach within a mile (2 km) of Doheny State Beach, Best Western Plus Dana Point Inn-by-the-sea is within 2 miles (3 km) of other popular sights such as Dana Point Harbor. This 28-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 10:30 AM.


Rooms

All of Best Western Plus Dana Point Inn-by-the-sea's 28 rooms are individually furnished and have an array of amenities, including microwaves, refrigerators, and coffee makers. 42-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include free local calls, portable fans, and safes.


Property features

Guests of Best Western Plus Dana Point Inn-by-the-sea enjoy a spa tub, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this beach hotel include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Balcony, Ocean View

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Balcony, Ocean View

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Balcony, Ocean View

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Dana Point Inn-by-the-sea

Everyone (15) Couples (4) Business (3) Family (6) Friends (1)
5
Everyone

By on Oct 16, 2020

4
Everyone

By on May 13, 2020

4
Partner Couples

The view from the balcony was great. But the hotel is getting old and needs some work.

By on Mar 14, 2020

2
Family Family

What I didn’t like was the tiny bathroom the size of a very small closet. Stairs were damaged and roped off so I’m order to get to hot tub you had to go around the front of hotel and enter there. Also needs cleaning. I liked that they cleaned the room good and the front office staff was friendly

By on Mar 13, 2020

Review comment responded on Mar 15, 2020

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Friends

Fast check in, nice property. Good space. Ok comfort re beds. Dana Point property was in walking distance to only a few restaurants and the train went regularly and noisily. But it was near the freeways and a fine place to stay

By on Jul 31, 2019

Review comment responded on Aug 2, 2019

Dear Guest, thank you so much for your stay with us and your feedback.

1
Family

This is the worst Best Western that I have ever stayed. The staff was not polite at all. There is no tissue paper in the room. As soon as we arrived, we were forced to add a $15 resort fee, which was not mentioned when we booked the hotel. It was not a resort area. It was next to the train railway line, which was very noisy in the night.

By on Apr 23, 2019

Review comment responded on May 6, 2019

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

By on Jan 19, 2019

Review comment responded on Jan 24, 2019

Thank you for staying with us! Come see us again soon!

4
Everyone

The room was great except for the fact that we couldn’t use the fireplace because the bricks were falling off inside

By on Jan 16, 2019

Review comment responded on Jan 30, 2019

Dear Guest, Thank you for stay with us and your feedback.

3
Everyone

By on Jan 7, 2019

Review comment responded on Feb 2, 2019

Dear Guest, Thank you so much for stay with us and your feedback. We hope see you back soon

2

lack lust motel on busy road with a train

Everyone

I don't know how this place got over 4 stars. I am by no means a fussy traveler and I can tell you this was one of the worst hotels I've stayed in since I was a poor 20 something. Absolutely no redeeming qualities at all.

By on Aug 28, 2018

Review comment responded on Sep 28, 2018

Dear guest we apologize for inconvenience which happened during your stay.

Best Western Plus Dana Point Inn-by-the-sea

34744 Pacific Coast Hwy, Dana Point, CA 92624
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