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Recent guest reviews

Property and room wad clean

The property was very comfortable and clean. Staff was extremely helpful and it was conveniently located.

The food service needs improvement as well as the quailty of the food.

Great location and the front desk clerk was very nice and even gave helpful suggestions related to our trip, that were very beneficial. It was much appreciated. Overall great place and the beds were amazing!

Convenient location, clean, free parking, good value for price paid

I didn' t like that the microwave is downstairs. The rooms have a fridge but if u need to use the microwave you have to travel down stairs.

Reservation said brealfast included, but it was not. Bathroom toilet kept clogging up. We had to unclog the toilet, because engineering had left already. Floors 1 through 5 were not operable.

Very clean, staff extremely accommodating and helpful. Especially Aleiah

The vents in room 1030 need to be cleaned and there are cream spots on the curtains at the top, dusty spider webs were removed by myself. The indoor pool area was cold. The staff was great and very helpful.

Check in was easy and smooth. Location was great, property and rooms were clean and the parking available

It was cleaned. Alot of parking space. It was close by highway.

Lovely hotel all around! Check-in/out was fast, room was clean, large, comfortable/cozy, staff was friendly and had great communication!

The bar and it's staff was very nice. However, my mattress was so bad I could feel the springs in it. When I presented my concern to the front desk, the response was we don't have another mattress. I also requested a ironing board, which I never received during my 3 day/4 night stay. So basically, I was ironing on a bath towel on a table.

Alpha Road Dallas TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Located in Park Central, Sonesta Suites Dallas Park Central is 2.5 mi (4.1 km) from Richland College and within a 5-minute drive of Galleria Dallas. This 295-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and an indoor pool.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

All 295 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect to find free WiFi and 42-inch TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.


Property features

Sonesta Suites Dallas Park Central features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, free WiFi in public areas, and a business center.

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds (One Bedroom Executive Suite Two Doubl)

2 Double Beds and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed (One Bedroom Executive Suite King)

1 King Bed and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Sonesta Suites Dallas Park Central

Everyone (33) Couples (4) Family (24)
5
Family

Property and room wad clean

By on Oct 3, 2021

Review comment responded on Oct 3, 2021

Good morning Raymond, We are excited that we earned a perfect score. We look forward to providing you with the same pleasant accommodations on your next visit.

4
Everyone

By on Jul 18, 2021

5
Everyone

The property was very comfortable and clean. Staff was extremely helpful and it was conveniently located.

By on May 27, 2021

Review comment responded on Jun 2, 2021

Thank you so much for your kind words. We look forward to providing you with the same pleasant accommodations on your next visit

4
Business Business

The food service needs improvement as well as the quailty of the food.

By on May 14, 2021

Review comment responded on May 15, 2021

Our team strives to provide each guest with an exceptional experience and I sincerely apologize that we fell short with you. Your comments and experience have been shared with the managers of the departments involved. I sincerely hope you stay with us again in the future so we can show you just how exceptional we can be. Thank you again for your review and have a wonderful day!

4
Family

Great location and the front desk clerk was very nice and even gave helpful suggestions related to our trip, that were very beneficial. It was much appreciated. Overall great place and the beds were amazing!

By on Apr 12, 2021

Review comment responded on Apr 16, 2021

We would like to thank you for taking the time to give us your feedback. It’s wonderful to know that you enjoyed your stay with us. I have shared your comments with my staff and they join me in thanking you for your kind words. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for sharing your experience, and we are looking forward to providing you the same pleasant accommodations and service the next time you are in the Dallas area.

4
Friends

Convenient location, clean, free parking, good value for price paid

By , from Oklahoma City on Dec 2, 2020

Review comment responded on Dec 4, 2020

Thank you for staying with us. We appreciate your feed back.

2
Everyone

By on Aug 22, 2020

Review comment responded on Aug 23, 2020

Thank you for staying with us. We appreciate your feed back.

5
Everyone

By on Aug 5, 2020

Review comment responded on Aug 6, 2020

Thank you for your kind review

4
Everyone

I didn' t like that the microwave is downstairs. The rooms have a fridge but if u need to use the microwave you have to travel down stairs.

By , from coushatta, La on Jul 13, 2020

Review comment responded on Jul 15, 2020

Thank you for staying with us. We appreciate your feed back.

3
Family Family

Reservation said brealfast included, but it was not. Bathroom toilet kept clogging up. We had to unclog the toilet, because engineering had left already. Floors 1 through 5 were not operable.

By on Jun 8, 2020

Review comment responded on Jun 9, 2020

Thank you for staying with us. We apologized for the inconvenience during your stay.

Sonesta Suites Dallas Park Central

7800 Alpha Road, Dallas, TX 75240
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