Quality Inn Mesquite - Dallas East2.5 out of 5.0
Recent guest reviews
All I need is nice clean and fresh room, which I experienced in this hotel only in mesquite. Great friendly staff and fresh breakfast. Indoor pool was fantastic as the water was nice and warm which you hardly see at hotels. Property seems getting modernize every time i stay there. lastly very safe and nice environment.
The hotel is located in a questionable area (drive around and you'll see). Arrived the hotel in the evening to find the front-desk unmanned and a sign stating that the employee would "be back in 10 minutes". We waited in the lobby to check-in until the employee returned. The room I stayed in was outdated and the furniture was in bad shape, included chipped/broken wood, pealing laminate, and some gross stains all over the couch (your guess is as good as mine). The room had a musky and cigarette smoke smell, although I asked for a non-smoking room. Either way, very strong, nasty, smell. The only bright-side for this hotel is the reasonable cost. That aside, there are much better options available in the area. Can't recommend.
Clean rooms, easy access from I-635, recent remodeling made the motel much nicer. No problem checking in or checking out. Swimming pool and breakfast area were in close proximity to our room. Parking was good.
Hotel was a spur of the moment. We got the last room for a really good price. Has a great entry, nice comfy room, nice empty pool, quiet stay. There were No kids running around like the other hotels in mesquite! Will stay again.
Great service, manager acknowledges me by my name. He remembers my name .rooms are always clean and organized. Employees of the hotel are very friendly. Breakfast selection is always clean and food is fresh and hot
My visit here was excellent. The room was clean, the bed was comfortable, & the customer service was great. Very friendly staff and accommodating. I stay here several times a year. I keep coming back because there is a lot of bang for my buck.
I normally wouldn't have stayed here just because I don't like INN's and more HOTELS that are known like Marriott but we just needed a hotel room for 1 night while we were in town and this hotel offered the indoor Jacuzzi and pool and free breakfast plus was close to the highway and the price was decent. Customer Service at check in was good, our room was clean. I will say the pillow cases were kind of starchy and hard and the pillows not comfortable and very small also I'm not sure how often they WASH the sheets or pillow cases but we were kinda itchy laying on the sheets but I had my own blanket so we slept on top of the comforter instead. We didn't eat the free breakfast it was your basic continental breakfast with a make your own waffle, fruit, juice, Danish. We did use the pool and the Jacuzzi and both were clean and useful. We didn't spend a lot of time in the room so this stay was just what we needed it for just somewhere to stay for 1 night.
My young son and I stayed at Quality Inn for one night in February 2017. We were in town for a competition and were basically just spending the night and eating breakfast the next morning. The parking lot is well-lighted, and there was ample parking available. Check in was very fast, and the man working at the front desk was very polite. The room was clean and had working AC/heat. There were a nice variety of TV channels, including channels for kids (which my son approved of). The beds were comfortable and clean. The bathroom was also clean. We did not use the shower, but the sink and toilet worked just fine. There really weren't any noise problems in the hotel, either. My son and I both had a good night's sleep. The complimentary breakfast (which starts at 6:30am) was the standard fare, with a mix of hot and cold items. It was kept well-stocked, and there were quite a few tables for seating. We glanced at the pool as we walked around, and it looked like your typical indoor pool. There were a lot of kids having fun in there. This was a great hotel, and I highly recommend it to anyone who needs a good place to stay for a good price.
Not very good shows to watch on tv. Communication between management and staff needs to be more understanding. There was a misunderstanding that the pool was actually opened not closed. The hot tub was out of order and staff confused it with the pool. At check in, the young lady told me the pool was closed. I had her call her manager because before I booked the room, I called to make sure the pool was opened and I was told yes. So the lady called her manager and was told the pool was open. The first night with me there the kids swam. The next day I left my cousin with the kids in the room and my kids missed half of one day not swimming because the front desk staff told them the pool wasn't open. I finally spoke with my cousin that day and she told me what happened. I was so angry. I called and demanded answers. The lady at the desk was hesitate to help until I got annoyed and made her call her manager. The pool was opened and kids got to swim. Better communication needed
Friendly staff, clean rooms, comfortable beds. The internet went in and out sometimes, but overall it's a great place to stay. I will deffinatley be staying here again the next time I come through town!
Reviews from Trip Advisor
36% of guests recommend this hotelTotal of 77 reviews