Enjoyed the stay!!
From the stay this was the worst experience
Tks
Great stay
Great hotel. I used to come here for the happy hour and meet great people. Great hotel in Las Colinas you in an awesome area.
The person who checked us in was very rude and acted like checking us in was an inconvenience for her. She kept rolling Her eyes at us and definitely needs more training in customer service. My wife and I are both in the customer service industry and we would be in work for long if we had her attitude. Other than that, the hotel was great and the guy the next morning was awesome so that somewhat made up for it.
The room as better than I thought.
After a 13-14 hour drive all I wanted to do was kick my feet up, take a hot shower, and rest. I was able to do just that at NYLO. I’m very grateful it was comfortable and because it was less busy, very affordable. Only complaint is the towels felt new and was very rough/hard. Also maybe it was me but I couldn’t figure out the shower lol so the front desk had to come up. Overall I was very pleased with my stay. Contemporary style apartment.
Great hotel!! Decor was beautiful!
NA
Very nice hotel, friendly employees.
NA
Loft-style rooms were clean. Location near DFW was important.
Pool was dirty, staff was uninformed, hot tub was freezing, grounds were unkept, pretty crappy over all buy decor was cool.
Very urban and young! Only suggestion is take some sandals or slippers because the floor is bare concrete.
Located in Las Colinas within a 15-minute walk of MacArthur Park, NYLO Las Colinas Hotel, Tapestry Collection by Hilton is within a few miles (5 km) of Irving Convention Center. This 200-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, coffee makers, and free local calls are also available.
At NYLO Las Colinas Hotel, Tapestry Collection by Hilton, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this boutique hotel include a conference center, a business center, and coffee/tea in a common area.
Enjoyed the stay!!
From the stay this was the worst experience
We appreciate the feedback, Isaias. It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
Tks
Thank you so much for the fantastic response, Please give us another chance so we could make it better for you. We are very pleased to know you had a great time and that you loved our hotel. Have a great day.
Great stay
Thank you so much for the fantastic response, we would love to see you next time. Have a great day.
Great hotel. I used to come here for the happy hour and meet great people. Great hotel in Las Colinas you in an awesome area.
Thank you so much for the fantastic response, we would love to see you next time. Have a great day.
The person who checked us in was very rude and acted like checking us in was an inconvenience for her. She kept rolling Her eyes at us and definitely needs more training in customer service. My wife and I are both in the customer service industry and we would be in work for long if we had her attitude. Other than that, the hotel was great and the guy the next morning was awesome so that somewhat made up for it.
Thank you so much for the fantastic response, we would love to see you next time. We will definitely work on the training and making the experience better. Have a great day.
Thanks for sharing this perfect rating, Gilbert! We're thrilled to hear you enjoyed your stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!