SureStay Plus Hotel by Best Western Plano

Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, desk, blackout drapes

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available
Pool
Pet friendly
Housekeeping

Explore the area

640 E Park Blvd, Plano, TX, 75074

CityLine
‪3 min drive‬
Plano Convention Center
‪4 min drive‬
University of Texas at Dallas
‪7 min drive‬
Dallas, TX (DFW-Dallas-Fort Worth Intl.)
‪31 min drive‬

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Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Exceptional

Sleeps 4
1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Very good

Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Very good

Sleeps 6
2 Queen Beds

About the neighborhood

Plano

SureStay Plus Hotel by Best Western Plano places you within 2 miles (3 km) of Collin Creek Mall and The Main Event. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

CityLine - 3 min drive - 2.8 miles
Plano Convention Center - 4 min drive - 3.5 miles
Eisemann Center for the Performing Arts - 4 min drive - 3.9 miles
University of Texas at Dallas - 7 min drive - 6.4 miles
Baylor Scott & White The Heart Hospital - 9 min drive - 5.7 miles

Getting around

Parker Road Station - 11 min walk
Dallas Union Station - 21 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

‪In-N-Out Burger - ‬13 min walk
‪King Buffet - ‬4 min walk
‪Whataburger - ‬12 min walk
‪Poor Richard's Cafe - ‬13 min walk
‪Denny's - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Suburban hotel with free breakfast and a 24-hour fitness center

At SureStay Plus Hotel by Best Western Plano, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a hot tub, conference space, and a 24-hour business center.

43-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Similar properties

Breakfast included
Pet friendly
Parking included
Free WiFi

$62 nightly

Jul 14 - Jul 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free self-serve breakfast available daily 7:00 AM to 10:00 AM
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Hot tub
Outdoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business center
Computer station
Conference space
Meeting room

Outdoors

Picnic area
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
3 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

43-inch LED TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Fan
Free local calls
Free weekday newspapers
Heating
Iron/ironing board
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet, per night (maximum USD 100 per stay)
Service animals exempt from fees

Children and extra beds

Up to 10 kids 1 year old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 11:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Park Suites

Best Western Park Suites Hotel

Best Western Park Suites Hotel Plano

Best Western Park Suites Plano

Hotel Best Western Park

Magnuson Hotel Park Suites Plano

Magnuson Hotel Park Suites

Magnuson Park Suites Plano

Magnuson Park Suites

Magnuson Hotel Park Suites

Surestay Plus By Plano Plano

SureStay Plus Hotel by Best Western Plano Hotel

SureStay Plus Hotel by Best Western Plano Plano

SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

What's there to see close to SureStay Plus Hotel by Best Western Plano?

This hotel is located in Plano, close to Plano Sports Authority, CityLine, and Eisemann Center for the Performing Arts. You'll also find Oak Point Park & Nature Preserve and Collin Creek Mall within a short drive.

Will I be able to park at SureStay Plus Hotel by Best Western Plano?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Plus Hotel by Best Western Plano feature a casino?

No, SureStay Plus Hotel by Best Western Plano doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Plano?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 11:00 PM.

What do couples enjoy most about SureStay Plus Hotel by Best Western Plano?

Couples staying at this hotel will appreciate amenities like a soaking tub and premium bedding as well as an outdoor pool.

Are there hot tubs at SureStay Plus Hotel by Best Western Plano?

Yes, this hotel has a spa tub.

Does SureStay Plus Hotel by Best Western Plano feature a restaurant that includes a breakfast menu?

Yes, SureStay Plus Hotel by Best Western Plano serves free self-serve breakfast each morning from its cafe.

Will SureStay Plus Hotel by Best Western Plano allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Plano for a fee of USD 25 per pet, per night.

Are there connecting rooms at SureStay Plus Hotel by Best Western Plano?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from SureStay Plus Hotel by Best Western Plano?

The closest major airport to SureStay Plus Hotel by Best Western Plano is Love Field Airport (DAL), which is 21.4 mi away (34 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 29.1 mi away (30-minute drive).

Are there rooms with balconies at SureStay Plus Hotel by Best Western Plano?

No, you won't find guestrooms with balconies at SureStay Plus Hotel by Best Western Plano.

SureStay Plus Hotel by Best Western Plano Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Sara

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very helpful and nice. Location was good. The sofa bed was bumpy and could use an upgrade. Overall the room was nice and fit my needs.

Stayed 5 nights in Apr 2025

4/10 Poor

Muhammad

Apr 1, 2025

Disliked: Cleanliness, property conditions & facilities

Not a good place for family. Huge cockroach size bugs in the room. Hallway smells like weed as someone is definitely smoking in the room daily.

Stayed 4 nights in Mar 2025

2/10 Terrible

Raymond

Traveled with family

Mar 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was absolutely disgusting. There was blood smeared on the headboard. The pullout couch mattress was tore and fallen apart, and there were stains all over the sheets very gross.

Stayed 1 night in Mar 2025

6/10 Okay

Brittaney

Traveled with family

Mar 26, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

First of we booked this place because of the gym equipment. And the free breakfast. Both were disappointing. The gym equipment was broken and rusty. It was missing handles for the cables and one side of the machine was missing the pin for the weight stack. So the gym was useless. The breakfast was nasty just looked at it. Then went to Denny's for the rest of the week. The hotel is old and outdated. The elevator is old and worn. The light fixtures in the restroom and the lamp in the room both had rust all over them. I wish I could post some photos on here. There was also a musty oder. A kind of a wet dog smell in the room. There were the kids of some of the guests running around the parking lot. Yelling and being loud playing at 10:00 pm. Nobody was telling them to shut up. People are trying to enjoy some TV and sleep. Besides that, the staff was courteous and the maids were Great. And the beds were comfortable. I will stay somewhere else next time.

Stayed 5 nights in Mar 2025

10/10 Excellent

Jayson

Mar 22, 2025

Stayed 2 nights in Mar 2025

2/10 Terrible

Shenoda, San Antonio

Mar 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel was very dirty and the key did not work for the first 3 hours

Stayed 2 nights in Mar 2025

4/10 Poor

kendrick

Business traveler

Mar 16, 2025

Disliked: Cleanliness, staff & service

It was ok

First off I was basically racially profiled because I look like another black guy that they had to ban from the hotel so I had to identify myself upon reentry after just leaving out of the front door and speaking to the front desk person who did not speak back to me or acknowledge that I even was there. Room service are room cleaning housekeeping service sucked my wife waited hours for towels and toilet paper and you have to let them know that you need the room made up you have to go downstairs to the front desk to make sure they do it hotel is outdated and there's a bit of riff Raff around the property I never want to give a property or business a bad review but the racial profiling top the cake. Sure it won't be staying at the sure stay more like unsure stay. More like sure don't stay. At least they don't have roaches or bed bugs that's the best thing I can say.

Stayed 7 nights in Mar 2025

10/10 Excellent

Jayson

Mar 15, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

joe

Business traveler

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel and Friendly staff

Stayed 3 nights in Mar 2025

2/10 Terrible

Marshall

Mar 10, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

4/10 Poor

Tiel

Business traveler

Mar 3, 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Feb 2025

2/10 Terrible

Shalundra

Mar 2, 2025

Stayed 7 nights in Feb 2025

6/10 Okay

min

Feb 28, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Business traveler, Traveled with family

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Jayson

Feb 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place

Stayed 1 night in Feb 2025

8/10 Good

Gene

Feb 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay while in Plano.

Stayed 4 nights in Feb 2025

8/10 Good

Shayma

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, I'd give this place a 7.5/10. When I first entered the room and went to the bathroom, there was a huge cockroach laying upside down in the bathtub. I'm not a fan of bugs so I just used water to flush it down the drain. Another issue is, I wish there was more variety of breakfast to eat, such as pancakes, having nutella available, other breakfast items like that -- this would have been great. Otherwise, this was my 2nd time staying here so I had no other issues. The staff, especially the guys named Manish and Prashant, were amazing! I loved their hospitality and how they went above and beyond to help me with what I needed.

Stayed 3 nights in Feb 2025

10/10 Excellent

Walter

Traveled with family

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay

Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Feb 16, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

No tell motel.

This place needs updates, the room was dirty, the bathroom door wouldn't shut. People fighting in the parking lot. At 3am people in the all talking and yelling. Would never come back again.

Stayed 1 night in Feb 2025

10/10 Excellent

Jayson

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice place

Stayed 1 night in Feb 2025

2/10 Terrible

Rebecca

Feb 16, 2025

Disliked: Cleanliness, property conditions & facilities

So dirty! Rust in the shower, gobs of hair preventing drainage, our trash was full upon entry, the floors had not been vacuumed, found previous items of others on the floor, etc. We also asked for bedding for our hideaway bed which we never received all night.

Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Traveled with family

Feb 15, 2025

Disliked: Staff & service, amenities, property conditions & facilities

AC DIDN'T WORK TOILET WAS STOPPED WHOLE STAY

Stayed 1 night in Feb 2025

4/10 Poor

Sunghee

Jan 25, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

smells so bad..not clean

Stayed 3 nights in Jan 2025

4/10 Poor

Kimberly

Business traveler

Jan 22, 2025

Disliked: Staff & service, property conditions & facilities

Meh. Ok but I think I can find better

When we first entered the room, the smoke detector was hanging down off the ceiling by a wire. The hotel is in need of an upgrade but it's not terrible. The thing that bothered me the most is that I asked for an extra pillow for my room and they said that they didn't have any extra pillows. The staff wasn't very friendly and didn't seem to want to help.

Stayed 3 nights in Sep 2024