SureStay Plus Hotel by Best Western Plano

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Exterior
Meeting facility
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
640 E Park Blvd, Plano, TX, 75074
  • Place, CityLine
    ‪3 min drive‬
  • Place, Plano Convention Center
    ‪5 min drive‬
  • Place, University of Texas at Dallas
    ‪8 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Plano

Located within a mile (2 km) of ArtCentre of Plano, SureStay Plus Hotel by Best Western Plano is within 2 miles (3 km) of The Main Event. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • The Main Event - 1 min drive - 1.9 miles
  • CityLine - 3 min drive - 2.8 miles
  • Plano Convention Center - 5 min drive - 3.2 miles
  • University of Texas at Dallas - 8 min drive - 6.2 miles
  • Baylor Scott & White The Heart Hospital - 9 min drive - 9.2 miles

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪King Buffet - ‬5 min walk
  • ‪Seapot - ‬4 min walk
  • ‪Mango Mango - ‬12 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Taco Rico - ‬9 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Suburban hotel with free breakfast and a 24-hour fitness center
At SureStay Plus Hotel by Best Western Plano, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a hot tub, conference space, and a 24-hour business center.
43-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

What's there to see close to SureStay Plus Hotel by Best Western Plano?

This hotel is located in Plano, close to CityLine, Eisemann Center for the Performing Arts, and Oak Point Park & Nature Preserve. You'll also find ArtCentre of Plano and The Main Event within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Plano?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Plano on Nov 19, 2025 start from $64.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Plus Hotel by Best Western Plano?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Plus Hotel by Best Western Plano feature a casino?

No, SureStay Plus Hotel by Best Western Plano doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Plano?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 11:00 PM.

What will couples enjoy most about a stay at SureStay Plus Hotel by Best Western Plano?

Couples staying at this hotel will appreciate amenities like a soaking tub and premium bedding as well as an outdoor pool.

Are there hot tubs at SureStay Plus Hotel by Best Western Plano?

Yes, this hotel has a spa tub.

Does SureStay Plus Hotel by Best Western Plano feature a restaurant that includes a breakfast menu?

Yes, SureStay Plus Hotel by Best Western Plano serves free self-serve breakfast each morning from its cafe.

Will SureStay Plus Hotel by Best Western Plano allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Plano for a fee of USD 25 per pet, per night.

Are there connecting rooms at SureStay Plus Hotel by Best Western Plano?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from SureStay Plus Hotel by Best Western Plano?

The closest major airport to SureStay Plus Hotel by Best Western Plano is Love Field Airport (DAL), which is 21.4 mi away (34 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 29.1 mi away (30-minute drive).

Are there rooms with balconies that I can book at SureStay Plus Hotel by Best Western Plano?

No, you won't find guestrooms with balconies at SureStay Plus Hotel by Best Western Plano.

Reviews

SureStay Plus Hotel by Best Western Plano Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

Reviews

10/10 Excellent

Arrianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Tarick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay, quite, enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness
The staff was very nice, hotel was clean, breakfast was typical. The hot tub didn’t work and they wanted a deposit that you weren’t told about until you arrived.
Stayed 1 night in Jul 2025

8/10 Good

Freeman, GLEN ALLEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think its renovate not long ago and everything looks good. The staff is very friendly, the room is clean and breakfast was included. Worth for the money
Stayed 1 night in Jul 2025

8/10 Good

Mallory

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Not a good stay

I feel that the hotel needs to upgrade. The building is very obviously and the rooms need serious upgrade. The electrical outlets were loose in the room. The furnishings are old and worn. The clost had a mirror door. The curtains in the rooms were filthy. We didnt even wanna touch them honestly. For the price its okay. But overall I wasnt comfortable there due to conditions of rhe room. They told me that the early check in fee is 15.00 when I called before we arrived. After we arrived theu changed it to 25.00. The parking lot had trash in them and alot of sketchy people hang outside at night.
Stayed 3 nights in Jul 2025

8/10 Good

Caden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the room but the tub needed some work, the water would pool in the middle because it was so worn down.
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, the room was clean and service was nice. Only thing is that there was no tv remote
Stayed 1 night in Jun 2025

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FIVE STARS!

Great place as always
Stayed 1 night in Jun 2025

2/10 Terrible

Miles and Lowenna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID! I am not usually one to write a review good or bad. Although, I do tend to rely on them and probably should make it more of a habit. However, this is the first time, I have left a hotel early. We booked for 3 nights. Arrived the first night and check in was easy. The room was old but not too bad. It was missing the shower curtain, bath towels, and TV remote at a min. I stopped at the front desk and asked about those and was switched to a second room. It still had trash on the floor from a previous occupant. The hallway had an odor similar to that of drugs and both my son and I immediately started getting a headache. We tried to go to bed around 10pm but our new room, on the second floor, looked out over the pool area. Other guests were enjoying themselves in the pool and around it at least until midnight - I finally fell asleep at that point, exhausted enough to tune out the noise. Prior to going to bed, I passed a couple of the other guests (more likely residents) and did not feel safe. We ended up blocking the door to feel safer. Breakfast did not even look edible - we ended up going somewhere else and not risking it. We checked out and asked for a refund for the remaining 2 nights. I knew it would be hit and miss for the first night but the other was still 24hrs out. They refused - the sure stay promise is a lie! I wrote all my issues down since the desk clerk had a hard time understanding. He did not seem surprised at all and offered no apology.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 STARS🌟

Awesome place, very cozy
Stayed 2 nights in Jun 2025

2/10 Terrible

Timothy

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Lavon

Liked: Staff & service, property conditions & facilities
Very sweet , attentive staff , interior on other hand didn’t meet requirements.
Stayed 1 night in Jun 2025

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

2/10 Terrible

Melinda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was filthy, hairs in the sheets, stains in couch, “beat up” furnishings.
Stayed 2 nights in Jun 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Rakesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

The room had no bath towels and hand towels when we checked in and they said they were running out of them when we asked for it. Also they charge you for water because you are not a best western member. the rooms the hallways the entrance everything is just smelly and dirty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet and comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

Enjoyed it
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay!

Great
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025

4/10 Poor

April

Liked: Cleanliness
Disliked: Amenities
I asked for a towel and they kept saying they didn’t have any.
Stayed 2 nights in May 2025