The lady at the front desk on the evening shift was so awesome and really made our stay worth it. The room was clean and quiet and we wished we could have stayed longer.
This place smelled awful in the hallways and bedrooms.
The price for the hotel was decent. However, several things about this hotel made my experience terrible. First of all, the hotel room had a strange musty smell. The knob on the bathroom door was rusty and dirty. When I first walked into the hotel room, there was water filled in the bathroom so we had to drain it. Also, the bathroom exhaust fan was broken. The hotel also had odd rules. Room service had to be requested in order for them to clean the room. It was a little weird because I have never been to a hotel where service had to be requested. Rather, hotels where I had been would normally clean your room for you daily. Staff wasn’t the friendliest. The lady I first met at the check-in desk was nice, but other than that all the staff seemed pretty grumpy most of the time. The breakfast was ok, but the options were pretty limited.
The rooms are large and clean. The bed was very comfortable. The "breakfast" was cookies, muffins, waffles and cereal. No fruit or protein. The outside grounds were a little trashy.
The room had clean bedding and nice desk with chairs, dresser and convenient lamps. It was chilly when I stayed and the heater worked great. The TV was nice with nice features such as places of interests to visit, movies to order, and sample of music that could be played for limited time for free. The hallway uses an air deodorizer connected to a fan which was too strong and felt like I was breathing in air chemicals. The continental breakfast was the bare minimum. If you want economy with a touch of class, this is your hotel.
Good location. A bit of a challenge to get to. Maintenance could use some more attention. Great room for the price. Get a room on the east side of the property. The west side faces the highway and there is quite a bit of noise.
Great breakfast. Nice rooms. Comfy beds. Nice staff.
Overall good service at hotel except internet Wifi connectivity is Very slow at the room
hard to find off Hwy 75 central expressway - everything else was fine
Clean room, comfy bed. Wi-Fi wasn't the best at times.
The staff was fabulous, the rooms were very clean, And there was spa water daily which was a nice touch.
Property was clean. They renovated the building however it still had an old building smell Other than that it was ok
Located within a mile (2 km) of ArtCentre of Plano, Magnuson Hotel Park Suites is within 2 miles (3 km) of Collin Creek Mall. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
All 84 air-conditioned accommodations feature sitting areas. 43-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
At Magnuson Hotel Park Suites, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a spa tub, conference space, and a 24-hour business center.
The lady at the front desk on the evening shift was so awesome and really made our stay worth it. The room was clean and quiet and we wished we could have stayed longer.
This place smelled awful in the hallways and bedrooms.
We are thrilled to have you as part of the Magnuson Hotel Park Suites PLANO TEXAS family! Thank you for sharing your kind words with us. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. I also want to thank you for your feedback and criticisms. We're planning on making some internal changes based on your recommendations.
The price for the hotel was decent. However, several things about this hotel made my experience terrible. First of all, the hotel room had a strange musty smell. The knob on the bathroom door was rusty and dirty. When I first walked into the hotel room, there was water filled in the bathroom so we had to drain it. Also, the bathroom exhaust fan was broken. The hotel also had odd rules. Room service had to be requested in order for them to clean the room. It was a little weird because I have never been to a hotel where service had to be requested. Rather, hotels where I had been would normally clean your room for you daily. Staff wasn’t the friendliest. The lady I first met at the check-in desk was nice, but other than that all the staff seemed pretty grumpy most of the time. The breakfast was ok, but the options were pretty limited.
I would like to thank you for taking the time to advise us of your recent stay at Magnuson Hotel Park Suites. We apologize for the inconveniences that you experience during your stay, and it’s through your feedback that we evaluate the necessary improvements to our service that allows us to provide a better experience for our valued guests.
Thank you for the 3 star rating! hope to host your stay once again and earn 5 stars next time.
The rooms are large and clean. The bed was very comfortable. The "breakfast" was cookies, muffins, waffles and cereal. No fruit or protein. The outside grounds were a little trashy.
We are thrilled to have you as part of the Magnuson Hotel Park Suites PLANO TEXAS family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
The room had clean bedding and nice desk with chairs, dresser and convenient lamps. It was chilly when I stayed and the heater worked great. The TV was nice with nice features such as places of interests to visit, movies to order, and sample of music that could be played for limited time for free. The hallway uses an air deodorizer connected to a fan which was too strong and felt like I was breathing in air chemicals. The continental breakfast was the bare minimum. If you want economy with a touch of class, this is your hotel.
We are thrilled to have you as part of the Magnuson Hotel Park Suites PLANO TEXAS family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Good location. A bit of a challenge to get to. Maintenance could use some more attention. Great room for the price. Get a room on the east side of the property. The west side faces the highway and there is quite a bit of noise.
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. I also want to thank you for your feedback and criticisms. We're planning on making some internal changes based on your recommendations.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Thank you Princess, We are thrilled that both staff and hotel met your expectation and you were able to enjoy your stay. We appreciate your feedback, you are welcome back anytime!