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SureStay Plus Hotel by Best Western Plano

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Exterior
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
640 E Park Blvd, Plano, TX, 75074
  • Place, ArtCentre of Plano
    ‪15 min walk‬
  • Place, The Main Event
    ‪1 min drive‬
  • Place, Collin Creek Mall
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Sofabed, Non-Smoking

  • Sleeps 4

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About the neighborhood

Plano

SureStay Plus Hotel by Best Western Plano places you within 2 miles (3 km) of Collin Creek Mall and The Main Event. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Interurban Railway Museum - 13 min walk - 0.7 miles
  • ArtCentre of Plano - 15 min walk - 0.8 miles
  • The Main Event - 1 min drive - 1.9 miles
  • Collin Creek Mall - 3 min drive - 1.4 miles
  • American Airlines Center - 19 min drive - 22.9 miles

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪King Buffet - ‬5 min walk
  • ‪Seapot - ‬4 min walk
  • ‪Mango Mango - ‬12 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Taco Rico - ‬9 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Suburban hotel with free breakfast and a 24-hour fitness center
At SureStay Plus Hotel by Best Western Plano, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a hot tub, conference space, and a 24-hour business center.
43-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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  • Breakfast included
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Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

What's there to see close to SureStay Plus Hotel by Best Western Plano?

This hotel is located in Plano, close to CityLine, Eisemann Center for the Performing Arts, and Watters Creek at Montgomery Farm. You'll also find Collin Creek Mall and The Main Event within a short drive.

Is there parking available at SureStay Plus Hotel by Best Western Plano?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Plus Hotel by Best Western Plano feature a casino?

No, SureStay Plus Hotel by Best Western Plano doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Plano?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 11:00 PM.

What amenities will couples enjoy at SureStay Plus Hotel by Best Western Plano?

Couples staying at this hotel will appreciate amenities like a soaking tub and premium bedding as well as an outdoor pool.

Does SureStay Plus Hotel by Best Western Plano have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Plus Hotel by Best Western Plano feature a restaurant that includes a breakfast menu?

Yes, SureStay Plus Hotel by Best Western Plano serves free self-serve breakfast each morning from its cafe.

Will SureStay Plus Hotel by Best Western Plano allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Plano for a fee of USD 25 per pet, per night.

Does SureStay Plus Hotel by Best Western Plano have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from SureStay Plus Hotel by Best Western Plano?

The closest major airport to SureStay Plus Hotel by Best Western Plano is Love Field Airport (DAL), which is 21.4 mi away (34 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 29.1 mi away (30-minute drive).

Can I book a room with a balcony at SureStay Plus Hotel by Best Western Plano?

No, you won't find guestrooms with balconies at SureStay Plus Hotel by Best Western Plano.

Reviews

SureStay Plus Hotel by Best Western Plano Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 433 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 103 out of 1002 reviews

Reviews

2/10 Terrible

Brian Matthew

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
9
Stayed 1 night in Sep 2025

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Open the door in the hallway to air out the carpet. Smell dingy
Stayed 3 nights in Aug 2025

4/10 Poor

Judson

Disliked: Cleanliness, staff & service, property conditions & facilities
Property not maintained well.
Stayed 1 night in Aug 2025

10/10 Excellent

Esperanza

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lavon

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Norma

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Arrianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Eldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always remembers me, they are friendly & helpful. When I am in Plano this is the only hotel I stay at.
Stayed 1 night in Aug 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bet and superb staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Karen

Liked: Room comfort

Hard Pass

States there is a hot tub..nope..the thing they would call a hot tub had not steps or hand railing, water was cold and slimey.. The pool was not very good either. Front desk person was hard to understand
Stayed 2 nights in Aug 2025

10/10 Excellent

Dasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very pleasant. The room was very spacious & clean. The breakfast selection was great as well. Hotel staff were great also.
Stayed 3 nights in Aug 2025

6/10 Okay

Shahalie

Traveled with partner
Liked: Cleanliness, staff & service
I didn’t like that the mini fridge did not work and the smell in the rooms were odd. but overall it was a nice place, cheap and convenient
Stayed 2 nights in Aug 2025

2/10 Terrible

Cody

Stayed 1 night in Aug 2025

10/10 Excellent

Bobbi

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aersome
Stayed 6 nights in Jul 2025

8/10 Good

joe

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good Hotel and friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting atmosphere and friendly staff. Great food choices in the area.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Tarick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay, quite, enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness
The staff was very nice, hotel was clean, breakfast was typical. The hot tub didn’t work and they wanted a deposit that you weren’t told about until you arrived.
Stayed 1 night in Jul 2025

8/10 Good

Freeman, GLEN ALLEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think its renovate not long ago and everything looks good. The staff is very friendly, the room is clean and breakfast was included. Worth for the money
Stayed 1 night in Jul 2025

8/10 Good

Mallory

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Not a good stay

I feel that the hotel needs to upgrade. The building is very obviously and the rooms need serious upgrade. The electrical outlets were loose in the room. The furnishings are old and worn. The clost had a mirror door. The curtains in the rooms were filthy. We didnt even wanna touch them honestly. For the price its okay. But overall I wasnt comfortable there due to conditions of rhe room. They told me that the early check in fee is 15.00 when I called before we arrived. After we arrived theu changed it to 25.00. The parking lot had trash in them and alot of sketchy people hang outside at night.
Stayed 3 nights in Jul 2025

8/10 Good

Caden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the room but the tub needed some work, the water would pool in the middle because it was so worn down.
Stayed 1 night in Jul 2025

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