Brilliant Hotel4.0 out of 5.0
Recent guest reviews
Clean and beautiful room. Facing the Han River and you even see the water and light show at dragon bridge fro the room. Great choice of breakfast ad superb customer service. Great city from their rooftop bar in the evening and night time. Walking distance to Han market and there are few nice restaurants nearby.
Well things didn’t get off to very good start - I was kept hanging about in the funky smelling lobby because my room wasn’t ready on time; however, they did let me use an office to write some emails since they didn’t have a business centre. The room was not as clean as it should have been - more attention could have been paid to the basics. I had a meal in the rooftop restaurant which was not very inspirational- solid tourist fare. Although I was the only person in the restaurant the service was slow and the food cold - it had not been a direct route from the kitchen to my table. I was happy that I was unable to extend my stay due to lack of space at the hotel.
I'm lazy at writing reviews but I think I have to write something here. Impeccable service. I was stranded by Typhoon Damrey and could not move onto Hoi An or Hue due to the flooding. The staff were wonderful in trying to help me reschedule my trip. They spent an age on the phone calling around (there was nothing in it for them... Just great service). Rooms are spotlessly clean. Breakfast puts the best 5* hotels to shame. Lunch was perfect. Honestly, I can't praise them enough. You won't regret staying here.
"Last Wednesday we returned home. We stayed in Grand Suite room for 4 days. And we really enjoyed it! The room was clean, plenty of space and excellent view to Han river. The staff was very helpful and friedly. In the future we will recommend your hotel to other people!"
This hotel is fabulous and such a great value. We were upgraded to a suite with an amazing view facing the river (I highly recommend asking for this view, Danang is such a beautiful new city from above). The rooftop restaurant also has an amazing view, you should definitely check that out. The bed and bedding was very comfortable, I slept very well. The hotel also arranged a scooter rental for us (10USD for 24 hours), this worked out for us with no issues. Overall, I could find nothing wrong with this hotel. (Well, they didn't have umbrellas for guests to borrow.....but I am really being picky)!
Hotel is strategically located with excellent service provided by their staffs. Rooms are clean and comfortable with good varieties of breakfast spread. I had a fall prior to checking into the Hotel which required immediate medical attention. Upon arrival at the hotel and after informing the reception of my condition, an English speaking customer service representative named Tina Trang was immediately assigned to accompany me on my hospital visit which took up to a couple of hours. Trang is such a thoughtful and caring staff who consistently cared for me even after the hospital visit. Oh ya, not forgetting her good recommendations of local delicacies and places of visits. I truly enjoyed my stay here and should i visit Danang again, this hotel would definitely be my first choice. Will also be recommending it to my friends and families. Keep up the Brilliant work.
I go regular to this hotel when I‘m in Da Nang. I special like the place in the city. The comfortable bed I like also and the stuff is so friendly. The hotel has at top a bar where you can take a beatiful view from the Da Nang‘s bridges.
I would defo recommend this hotel. The location was quiet and peaceful, not a lot of good eating places though we struggled to get a good restaurant, went into "limoncello" not great and pretty pricey
The Grand Suit room was huge and fully equipped by luxurious facilities. Do request high floor to keep away from the noise of vehicles and for better view. The river view from the room and the Top Bar was fantastic. We had a wonderful stay. Thank you!
Hotel service was good. It is very centralised and near the airport. Breakfast is wide spread and the food was good. The roof top restaurant food was good and the waiter and waitress are very courteous. The view is fantastic.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 825 reviews