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Hotel Garcilaso I

3.0 star property

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Photo gallery for Hotel Garcilaso I

Lobby
Dining
Courtyard
Terrace/patio
Twin Room, 2 Twin Beds | In-room safe, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Calle Garcilaso 233, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪5 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, free WiFi

Double Room

  • Garden view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, free WiFi

Twin Room, 2 Twin Beds

  • Garden view
  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, free WiFi

Triple Room

  • Park view
  • 183 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, free WiFi

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, free WiFi

Quadruple Room

  • Garden view
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Suite, Jetted Tub

Suite, Jetted Tub | In-room safe, free WiFi

Suite, Jetted Tub

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Cusco

Located in Cusco Historic Center, Hotel Garcilaso I is within a 5-minute walk of Plaza de Armas and within 15 minutes of other popular attractions like San Pedro Market. This 29-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • San Pedro Market - 5 min walk - 0.3 miles
  • Cusco Cathedral - 5 min walk - 0.3 miles
  • San Pedro Church - 5 min walk - 0.3 miles
  • San Blas Church - 10 min walk - 0.6 miles

Getting around

  • San Pedro Station - 8 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Chicha - ‬2 min walk
  • ‪Organika Bakery & Coffee - ‬2 min walk
  • ‪Café Macchiato - ‬2 min walk
  • ‪Kushka - ‬2 min walk
  • ‪Café Ayllu - ‬2 min walk

About this property

Hotel Garcilaso I

Guests of Hotel Garcilaso I enjoy access to free WiFi in public areas, a business center, and a meeting room. Transportation is made easy with an area shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a fireplace in the lobby.
Guests can enjoy free WiFi and cable TV. Safes and free toiletries are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Colonial architecture
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Room service

More

  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 11:00 AM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 20450687490

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Garcilaso Cusco
Garcilaso Hotel
Garcilaso Hotel Cusco
Hotel Garcilaso I Cusco
Hotel Garcilaso I
Garcilaso I Cusco
Hotel Garcilaso I Hotel
Hotel Garcilaso I Cusco
Hotel Garcilaso I Hotel Cusco

Frequently asked questions

Is free cancellation available at Hotel Garcilaso I?

Hotel Garcilaso I offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Hotel Garcilaso I?

This hotel is situated in Cusco Historic Center within a 10-minute walk of Plaza de Armas and San Pedro Market. You'll also find Plaza El Regocijo and Museum of Contemporary Art less than a mile away.

Is parking available on site at Hotel Garcilaso I?

No, this hotel doesn't offer parking.

Does Hotel Garcilaso I feature a casino?

No, Hotel Garcilaso I doesn't have a casino.

Will I find an indoor pool at Hotel Garcilaso I?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Garcilaso I?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a garden view and a jetted bathtub.

Does Hotel Garcilaso I have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Garcilaso I feature a restaurant that includes a breakfast menu?

Yes, Hotel Garcilaso I serves free buffet breakfast each morning from its restaurant.

Will Hotel Garcilaso I allow pets to stay free of charge?

No, pets aren't allowed at Hotel Garcilaso I.

Does Hotel Garcilaso I have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Garcilaso I?

The closest major airport to Hotel Garcilaso I is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.3 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hotel Garcilaso I?

No, you won't find guestrooms with balconies at Hotel Garcilaso I.

Hotel Garcilaso I Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layout with inside courtyard created a quiet environment within the hustle and bustle of the busy downtown area of Cusco. Very pleasant and accessible to everything.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall liked the place. Very tidy and clean. A bit noisy sometimes in the night due to heavy traffic.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and well taken care of. Very close to downtown and no regrets whatsoever.
Stayed 2 nights in Jan 2019
Verified

2/10 Terrible

Bob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

I stayed at this place for one night. The room was dirty. No hot water in all the three rooms we booked. We complained and they did nothing about it. The sheets were very dirty and had to be changed. The bathroom was very tiny. For a little more you can get a nicer hotel to stay. I would not recommend this hotel to anybody. I will not recommend booking with cheap tickets to anybody. This was the worst site I have ever used.
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful old building

Excellent staff. Beautiful building. Great breakfast.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせた。日本語を勉強中のｽﾀｯﾌがいて、ﾀｸｼｰ等の手配依頼が楽だった。部屋にはｴｱｺﾝは無かったが、ｵｲﾙﾋｰﾀｰがあり良かった。3泊したが朝食ﾒﾆｭｰは同じだった。ｱﾙﾏｽ広場の近くにあり、観光が便利だった。
Verified

4/10 Poor

Vânia

Disliked: Cleanliness, room comfort

Not that good

The heating equipment has not enough power to heat well. Wireless does not work properly. Most of times signal is low. About Breakfast, there isn't a good bread or a cake. Cheese is very salty. They offer a "pure coffe" that you shall mix with water, but it will not taste well.
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Garcilaso, el mejor lugar para visitar Cuzco

Nuestra permanencia en el hotel Garcilaso I fue muy placentera, con muy buen desayuno, infuciones permanentes a cualquier hora del dia y de la noche, asistencia del personal para ubicar tours o direcciones con un plano especifico para cada caso. Guardiania de maletas cuandonsales a Machupicchu, personal amable, educado, respetuoso, servicial y sobre todo muy seguro, por la excelente ubicacion, especialmente cuando uno retorna de los tours, estos siempre terminan a una cuadra del hotel y el retorno es muy facial y placentero
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
First, I must correct my previous review. We had reservations at Hotel Garcilaso I, but because of renovations, we were automatically switched to Hotel Garcilaso 2, just a few doors up the street. We had already stayed one night, went to Machu Pichuu, and returned for a second stay. For our return, we requested a room away from the street, as the first room was on the street and very, very noisy all night. The new room was at the rear of the hotel, clean and very, very quiet. We had left our large bags at the hotel, when we went to Machu Pichuu and they were in our new room, when we returned. The included breakfast is one of the best we've encountered. Again, the staff is very professional,helpful and everyone we encountered spoke English. The hotel is located within a short walk from numerous restaurants, plazas and places to see. I'd go back again.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Room location is important

We were booked for Garcilaso 2, which was being remodeled when we arrived. We were moved to Garcilaso 1. The hotel has a lovely center court. The staff was very helpful and spoke English. The room was initially satisfactory. Howrver, it overlook what turned out to be a very busy and loud street...all night. We got very little sleep. The included breakfast was one of the best of any placed we stayed this trip. Ask for a room away from the street.
Verified

8/10 Good

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atencion del personal
Verified

8/10 Good

BERNARDO

Liked: Cleanliness, staff & service, property conditions & facilities

un buen hotel en cusco

un hotel bonito, con empleados super serviciales, muy amables, el único punto fue que el agua caliente se acabo pero amablemente nos cambiaron a una habitación mejor y se soluciono el problema. pero bien en general
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un gran viaje familiar y cultural

Es buena la ubicación, y la atención, cuentan con lo necesario para visitar la maravilla/santuario de Machupicchu y el Cusco, no es un lugar de playa, es un lugar para conocer antes de viajar al otro mundo, mantengan su enlace y en reservas son eficientes, gracias
Verified

6/10 Okay

Jessica

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Perfect for a night or two

We booked on Wotif and they didn't have our booking on arrival which was at 10pm at night. Quickly rectified the situation and gave us an upgrade room. Bathroom was very average, show leaked and everything got wet! Beds are ok for a night, not great and comfortable. We just returned from the trek so it was ok for a night, but if i wasn't completed exhausted, i probably would not have slept due to the busy street noise.
Verified

10/10 Excellent

Juan Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio, y excelente ubicación

La habitación estuvo limpia. Los trabajadores del hotel muy amables, buen desayuno, y la ubicación excelente.
Verified

6/10 Okay

Patricia

Liked: Staff & service

Mejora wi fi

Falta mejorar wi fi
Verified

6/10 Okay

Kosuke

A hotel of choice for the price

I stayed for a night. Located in the busy area of the city so no problem finding stores and restaurants in less than 5 minutes walk. The place became very quiet over the night, which is also good.
Verified

8/10 Good

Valdiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização.

Bem localizado. Os ovos mexidos do café da manhã eram acondicionados em vasilha de vidro e, com isso, ficavam frios. Não oferecia chocolate em pò ou achocolatado no café da manhã.
Verified

4/10 Poor

ENMA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy mal hotel, sucias las habitaciones y mal olor

super mal la habitacio con mal olor a los servicios sanitarios muy sucio, apestoso no regresaria, no funciona el wifi en las habitaciones. lo unico bueno el desayuno y la persona que lo atiende
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Angela

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort