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El Balcon

3.0 star property
Hotel with free breakfast, 6-minute walk to Plaza de Armas
VIP Access

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Photo gallery for El Balcon

Porch
View from room
Suite, Balcony | Balcony
In-room safe, WiFi, bed sheets
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | In-room safe, WiFi, bed sheets

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden Area

Twin Room, Garden Area | In-room safe, WiFi, bed sheets

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

10.0 out of 10
Exceptional
(5 reviews)
  • 430 sq ft
  • Sleeps 3
  • 3 Twin Beds

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Interior

Wyndham Costa del Sol Cusco

Cusco Historic Center
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,108 reviews
$140 nightly
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All taxes and fees included in total
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About the neighborhood

Cusco

Located in Cusco Historic Center, El Balcon is adjacent to Museo Irq’i Yachay and within a 5-minute walk of Museo de Plantas Sagradas Magicas y Medicinales. This 17-room, 3-star hotel welcomes guests with conveniences like free breakfast, concierge services, and a terrace.

What's nearby

  • Plaza El Regocijo - 3 min walk - 0.2 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Cusco Cathedral - 7 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles
  • Coricancha - 12 min walk - 0.7 miles

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Yokomo Restaurant Cusco - ‬2 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Vikingo - ‬2 min walk
  • ‪Il Olivo - ‬4 min walk
  • ‪La Cantina - ‬2 min walk

About this property

El Balcon

Hotel with free breakfast, 6-minute walk to Plaza de Armas
At El Balcon, guests have access to a terrace, laundry facilities, and a garden. Transportation is made easy with an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services.
Bathrooms have hair dryers, free toiletries, and bathrobes. Safes and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 20442088811

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Is a free cancellation option available at El Balcon?

El Balcon provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see close to El Balcon?

This hotel is situated in Cusco Historic Center, just steps from Museo Irq’i Yachay and Museo de Plantas Sagradas Magicas y Medicinales, and within a short walk of Plaza de Armas. You'll also find Plaza El Regocijo and Inca Museum less than a mile away.

Is parking available on site at El Balcon?

No, there isn't parking available at the hotel.

Does El Balcon have a casino?

No, El Balcon doesn't have a casino.

Will I find an indoor pool at El Balcon?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at El Balcon?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and free breakfast.

Are there hot tubs at El Balcon?

No, this hotel doesn't have a spa tub.

Does El Balcon have a restaurant that serves breakfast?

Yes, El Balcon serves free continental breakfast each morning from its restaurant.

Will El Balcon allow pets to stay free of charge?

No, pets aren't allowed at El Balcon.

Does El Balcon have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from El Balcon?

The closest major airport to El Balcon is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.7 mi away (8 minutes by car).

Can I book a room with a balcony at El Balcon?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 313 reviews
Rating 8 - Good. 62 out of 313 reviews
Rating 6 - Okay. 16 out of 313 reviews
Rating 4 - Poor. 8 out of 313 reviews
Rating 2 - Terrible. 5 out of 313 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ellice

Stayed 1 night in Oct 2025

10/10 Excellent

Edd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charmingly rustic property is located a short walk from Plaza de Armas. After being uncomfortably cold for several nights in another Cusco location even with a heater turned on, we were pleasantly surprised our room was so warm that the included heater wasn't even needed. The shower has amazing pressure and plenty of hot water. Breakfast included in the rate is far beyond expectations, as are amenities like thick robes and quality toilet paper. The English-speaking staff is so kind and helpful. Without hesitation we recommend El Balcon for those who enjoy staying in an authentic location that reflects the country's culture.
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, check-in went smoothly, clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Alessandro

Stayed 1 night in Sep 2025

8/10 Good

Stuart

Traveled with family
Liked: Amenities
This was a quaint, well kept, Peruvian style place with helpful staff. Restaurant was really good but limited. Was a good value! Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jan-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramses

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that were super easy to work with, combined with a fantastic environment around the hotel with many things to do for all ages created a wonderful experience
Stayed 2 nights in Aug 2025

6/10 Okay

E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The place was pretty nice overall. Breakfast was better than most places we have been to in Peru. The noise was awful though. Starting at about midnight fireworks were going off like every 15 minutes, creating a form of psychological torture. This went on pretty much till it got light out, at that time, the people above us started making loud noises. Like dropping pool balls or something on the hard wood floors. Overall the place was clean and did the job for one night
Stayed 1 night in Aug 2025

10/10 Excellent

Kuang

Stayed 2 nights in Aug 2025

2/10 Terrible

Nahida

Disliked: Staff & service, property conditions & facilities
This is a difficult review to write as the stay in El Balcon began so well, my boyfriend and I checked in on the 26th and were due to check out on the 29th August, we stayed in room 14 which is on the 1st floor all the way at the end with a view of the mountains. We were left to ourselves which was nice as we were acclimatising to the altitude. On the 2nd night, my boyfriend was in the shower, and I decided to open the window hatch to see the night view and was startled to see one of the cleaners outside, I laughed as we both jumped and he explained in Spanish that he was checking the gas pipe which I didn’t think much of as it seemed very normal. The following morning as we were getting ready to go to breakfast at the hotel, I was in the room getting changed and I see an eye appear in the key hole gap of the door, I screamed and heard running across the corridor, I yelled for my boyfriend and we ran out but they had disappeared. I got quite emotional explaining what happened to the concierge who said they would report to the owner. There were no cameras either but after describing the man who was “fixing the gas pipes” the night before, she said that doesn’t make any sense as all of that equipment is in another area of the hotel. I was with a male and went through this so I can’t imagine the experience of a solo female traveller. I wouldn’t recommend this hotel until proper doors and locks are installed, cctv is installed in all areas and the person involved is fired.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica L

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Aryaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great view, great breakfast
Stayed 1 night in Aug 2025

8/10 Good

zhiqiang

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is great except the room is small. The front desk, the breakfast are great
Stayed 1 night in Aug 2025

10/10 Excellent

Blake

Liked: Staff & service, amenities, property conditions & facilities
I cannot recommend this property enough. Absolutely incredible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside this property is unassuming. Once you enter, it’s a whole other world. The staff were friendly and Juanita’s brownies hit the spot. The hotel is quaint and unique. The staff provided an early morning snack to go for our early tour departure. They held luggage for other travelers as well. The location is within a walking distance of the main square, restaurants and shopping. Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff, helped us book taxis as needed, breakfast buffet was high quality and included made-to-order eggs or pancakes, and close to the city center. Plus the view of the city from the second level is so beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love this property. Nested in the hills on Cusco. The staff was friendly and helpful. The view over the city is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is in walking distance to the main square of Cuzco. They small garden is postcard picture of tranquility. The staff is always helpful and attentive . As they say, always done with," cariño:
Stayed 5 nights in Jul 2025

10/10 Excellent

Sebastiano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet. The hotel has a very antique and rustic feel which very much added to it as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Benny, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, attentive staff, great breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

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