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El Balcon

3.0 star property
VIP Access

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Photo gallery for El Balcon

Terrace/patio
View from room
Dining
Terrace/patio
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room, 1 King Bed, Balcony

Double Room, 1 King Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Superior Triple Room, Balcony, Mountain View

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony | In-room safe, WiFi, bed sheets

Superior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden Area

Superior Room, Garden Area | In-room safe, WiFi, bed sheets

Superior Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room, 1 Bedroom, Garden Area

In-room safe, WiFi, bed sheets

Superior Room, 1 Bedroom, Garden Area

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Cusco

Located in Cusco Historic Center, El Balcon is adjacent to Museo Irq’i Yachay and within a 5-minute walk of Museo de Plantas Sagradas Magicas y Medicinales. This 17-room, 3-star hotel welcomes guests with conveniences like free breakfast, concierge services, and a terrace.

What's nearby

  • Plaza El Regocijo - 3 min walk - 0.2 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Cusco Cathedral - 7 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles
  • Coricancha - 12 min walk - 0.7 miles

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Yokomo Restaurant Cusco - ‬2 min walk
  • ‪Andean Grill - ‬4 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Casa Tunki - ‬4 min walk
  • ‪Aulita Cafe Boutique - ‬4 min walk

About this property

El Balcon

At El Balcon, guests have access to a terrace, laundry facilities, and a garden. Transportation is made easy with an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage.
Bathrooms have hair dryers, free toiletries, and bathrobes. Safes and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 20442088811

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Is a free cancellation option available at El Balcon?

El Balcon provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at El Balcon?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at El Balcon on Apr 22, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to El Balcon?

This hotel is situated in Cusco Historic Center, just steps from Museo Irq’i Yachay and Museo de Plantas Sagradas Magicas y Medicinales, and within a short walk of Plaza de Armas. You'll also find Plaza El Regocijo and Inca Museum less than a mile away.

Is parking available on site at El Balcon?

No, this hotel doesn't offer parking.

Does El Balcon have a casino?

No, El Balcon doesn't have a casino.

Will I find an indoor pool at El Balcon?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at El Balcon?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a free daily breakfast.

Are there hot tubs at El Balcon?

No, there isn't a spa tub at this hotel.

Does El Balcon have a restaurant that serves breakfast?

Yes, El Balcon serves free continental breakfast each morning from its restaurant.

Will El Balcon allow pets to stay free of charge?

No, pets aren't allowed at El Balcon.

Are there connecting rooms at El Balcon?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from El Balcon?

The closest major airport to El Balcon is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.7 mi away (8 minutes by car).

Are there rooms with balconies that I can book at El Balcon?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and garden views.

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 319 reviews
Rating 8 - Good. 62 out of 319 reviews
Rating 6 - Okay. 16 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 5 out of 319 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ratawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel breakfast on my South America trip. only downside was Wi-Fi could use some improvement, as the connection frequently dropped.
Stayed 7 nights in Nov 2025

10/10 Excellent

Evelyn, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square. Authentic 1700’s family hotel with all the charm of a real Cusco historic home. Rooms comfortable, very roomy (we got the family suite). Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals. Highly recommended!
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful small hotel with great views and a warm personal touch.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast! Helpful staff, nice room, and hot shower.
Stayed 1 night in Nov 2025

8/10 Good

Haina

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Miho

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We missed our Nov 3 reservation due to flight issues but we had Nov 5 booked and decided to stay another night almost immediately. Staff was very welcoming and the premises feel so relaxing. The cherry on top was the omelette for breakfast and delicious coffee. Wonderful place. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic. Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs. Highly recommend. Cheers!
Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute accommodation, very authentic and not a cookie cutter. The way it’s set is to disconnect, there is no tv in the room, just a good simple room with a good mattress. Breakfast is great, good cofffee.
Stayed 2 nights in Nov 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025

10/10 Excellent

Freya, KIRKLAND

Liked: Cleanliness, property conditions & facilities
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at El Balcon was spot on. Wonderful!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!
Stayed 1 night in Oct 2025

8/10 Good

Ellice

Stayed 1 night in Oct 2025

8/10 Good

carolina

Traveled with group
Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanie M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.
Stayed 7 nights in Sep 2025

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, excellent service, cleanless, water&tea available 24/7, complimentary apples in the room, great help with emergency situation. This is subjective, but we felt chilly in the room and had to use heaters. Average temperature in the room was 18 degrees Celsius without the heater.
Inner yard
Inner yard
Entrance
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the rooms were very clean and tastefully decorated. The food was delicious as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amélie

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful
Stayed 3 nights in Sep 2025

10/10 Excellent

Vadzim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 3 nights in Oct 2025

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