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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for JW Marriott El Convento Cusco

Lobby
Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | Memory foam beds, in-room safe, desk, blackout drapes
Couples treatment rooms, body treatments, aromatherapy, body wraps
Suite, 1 King Bed, Non Smoking, Mountain View | Living room | 49-inch LCD TV with cable channels, TV, iPod dock
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪3 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

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Room options

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking (No View)

  • 323.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Suite, 1 King Bed, Non Smoking, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Non Smoking, Mountain View

  • 700.00 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

  • 323.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking (No View)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Cusco Historic Center
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$196 nightly
$196 total
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About the neighborhood

Cusco

Located in Cusco Historic Center, JW Marriott El Convento Cusco is within a 5-minute walk of Plaza de Armas and within 15 minutes of other popular attractions like San Pedro Market. This 5-star hotel has 153 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Cusco Cathedral - 3 min walk - 0.2 miles
  • Coricancha - 5 min walk - 0.3 miles
  • San Pedro Market - 13 min walk - 0.7 miles
  • Sacsayhuaman - 16 min walk - 0.8 miles

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury hotel with a full-service spa and free breakfast
Guests staying at JW Marriott El Convento Cusco enjoy access to a full-service spa, an indoor pool, and a sauna. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include meeting rooms, a business center, and a library.
Guests can expect WiFi and 49-inch LCD TVs with cable channels. Memory foam beds grant a restful night's sleep, and bathrooms offer free toiletries and bathrobes. IPod docks, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 41 per accommodation, per night
  • Service fee: USD 10 per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 20334766714

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Are free cancellation options available at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott El Convento Cusco?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at JW Marriott El Convento Cusco on Jun 17, 2025 start from $419.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of JW Marriott El Convento Cusco?

This hotel is situated in Cusco Historic Center within a short 4-minute walk of Plaza de Armas and also 12 minutes on foot from San Pedro Market. You'll also find Twelve Angled Stone and Cusco Cathedral less than a mile away.

Is parking available on site at JW Marriott El Convento Cusco?

No, this hotel doesn't offer parking.

Is a spa located at JW Marriott El Convento Cusco?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does JW Marriott El Convento Cusco include a casino at the property?

No, JW Marriott El Convento Cusco doesn't have a casino.

Will I find an indoor pool at JW Marriott El Convento Cusco?

Yes, this hotel has an indoor pool.

Is JW Marriott El Convento Cusco a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does JW Marriott El Convento Cusco have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does JW Marriott El Convento Cusco feature a restaurant that includes a breakfast menu?

Yes, JW Marriott El Convento Cusco serves free full breakfasts at Qespi Bar each morning.

Will JW Marriott El Convento Cusco allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott El Convento Cusco.

Does JW Marriott El Convento Cusco have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from JW Marriott El Convento Cusco?

The closest major airport to JW Marriott El Convento Cusco is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (14 minutes by car).

Are there rooms with balconies at JW Marriott El Convento Cusco?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy mountain or city views.

Does JW Marriott El Convento Cusco offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott El Convento Cusco.

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 878 out of 1001 reviews
Rating 8 - Good. 76 out of 1001 reviews
Rating 6 - Okay. 28 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, good staff. Close stores for shopping.
Stayed 4 nights in May 2025

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone in this place was outstanding! Staff were friendly and very efficient. They will accommodate any special request with promptness and kindness. Special shout out to Paloma at the front desk. The spa was relaxing and clean. Breakfast buffet was delicious offering a large variety of local and international options. The building used to be a colonial convent build upon the foundations of an Inca building. The result is impressive, charming and unique. They offer several complimentary activities for guests. Recommend the two we did; a tour of the hotel (35 min) which is available every evening, explaining the history and architecture of the building and the pisco sour class, which was fun. The location is perfect, walking distance from main shopping and dinning places in Cuzco. Will definitely return.
Stayed 2 nights in May 2025

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was outstanding. From the check-in process to pretty much any accommodations we needed during our short stay, the staff was up to the task promptly with courtesy and kindness. Special shout out to Paloma at the front desk. Highly recommend doing the “Monk tour” of the property (daily at 600) which highlights the architecture and history of the building though out the years, as well as the pisco sour class at the bar. Breakfast (included) was exceptional in quality and variety. Will definitely return when back in Cuzco.
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place. It is a gorgeous historical building, magnificently kept. All kinds.of amenities avalibale. Walking distance to the town plaza.
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Parinaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Stayed 2 nights in Feb 2025

8/10 Good

J

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms, nice staff, great location, higher end facility. Some lounge spaces are a bit dark and could use more lighting.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Camilo

Stayed 4 nights in Feb 2025

10/10 Excellent

Babak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and staff very friendly. Only downside for us is it not having a gym, otherwise can’t fault it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shu

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond! The service staff is very knowledgeable and attentive. The property is gorgeous. The location is in the middle of every downtown Cusco. Plaza de Armas few minutes away. Food at the restaurant is amazing and they make sure your needs are taken care of no matter the request. Bravo!!! We’ll be back ❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Min, Downingtpen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experiment!! You have the best services and staff in place
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location - Excellent Service!!

I can't imagine there is a better place to stay in Cusco - central location, great staff, comfortable and clean lodging. Highly recommend!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and very kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food was great. Location perfect for visiting all the shops
Stayed 1 night in Dec 2024

10/10 Excellent

Mustafa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Really nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa area was amazing. The view from our room was excellent
Stayed 6 nights in Dec 2024

2/10 Terrible

Cheryl, Menai

Stayed 1 night in Oct 2024

8/10 Good

Martin

Stayed 1 night in Dec 2024

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