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JW Marriott El Convento Cusco

5.0 out of 5.0

Recent guest reviews

We appreciate the location of the hotel as we could easily walk to several sites.

Service and food, also the room. Was very happy wish there was more hotels like this in America

Very helpful staff, I was sick and they did send a paramedic from the hotel who diagnosed me with high altitude sickness. They didn't charge us for this service.

great experience, perfect location, very nice construction

It was an amazing experience. The staff was extremely accommodating. The facilities were rich with history yet still with all the modern amenities.

We loved the JW Marriott! Christina, Carmela, and Edith eased a lot of our stresses from a cancelled flight. They made our stay easy, comfortable and five-star because of their patience, care, and hard work.

Great hotel/ great staff / great location. .................

Location was perfect and excellent staff.. made a great trip even better

Nice hotel close to main attractions A hotel with connection to the local history

This property is gorgeous. Our room was very clean and nicely decorated. And the location was center to everything. The staff were all very friendly and helpful. The food at the restaurant was excellent. Superb all the way around!

We arrived to the hotel in a taxi, outside was the hotel attendant who escorted us to the reception, there was Brian, a young guy who check us in and guide us to our room. We had lunch in the hotel restaurant, the food was delicious and the service excellent, Danitza ( our server ) was very friendly and gave us a present, also the chef Jorge came by our table to check if we liked the food. We also asked for directions to the hotel personnel and were very impressed with their knowledge and courtesy. We will go back.

Loved the spa! Drinks and food were great. Staff was so friendly. Alpaca time made our visit special.

The staff is so friendly and the hotel was amazing. Such a beautiful property with lots of history.

Absolutely superb staff. Diana curillos, Jesus at Quespi Bar, Miguel Palacios, Enrique at arrival all deserve special mention. Front desk staff superb. Breakfast is excellent. Rooms very clean and comfortable. Historic hotel extremely well appointed.

Nice location everyone was kind and hotel was awesome and with history

Amazing historic building, great location and staff. Close to all the attractions and restaurants- perfect base for exploring Cusco

This was our first time to a South American country. Landing in Lima seemed overcast and dim, so it was incredible to arrive in Cusco during the dry season and temperatures were perfect and skies were blue. After driving through the crazy and cosy streets of Cusco it was a pleasant surprise to arrive at the JW Marriott. Marriott did a wonderful job with the design of the old monastery yet preserving its Inca culture. From check-in to dining to spa to accommodations all team members were engaged and gracious to ensure our stay was special. We enjoyed the friendly faces and attention to detail of the hotel and the staff representing the brand. The lobby decor and fireplace was warm and inviting after a day of touring or trekking. A simple item of having hot coca tea leaves in the reception was comforting. We were impressed and did not want to leave...great job. Special thanks to Jackson, George up front and all the ladies at breakfast.

Esquina De La Calle Ruinas 432 Cusco Cusco

Hotel highlights

  • Walking distance to Plaza de Armas and Cusco Cathedral
  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining

Located in Cusco Historic Center, JW Marriott El Convento Cusco is within a 5-minute walk of popular attractions such as Plaza de Armas and Cusco Cathedral. This 153-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a spa tub.


Dining

Start your day off right with a free buffet breakfast, served each morning from 5:00 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect to find WiFi and 49-inch an LCD TV with cable channels. The memory foam bed provides a full night's sleep and the bathroom offers free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Guests staying at JW Marriott El Convento Cusco enjoy access to a full-service spa, an indoor pool, and a spa tub. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, express check-in, and express check-out.

Room options

Classic Room, 2 Double Beds

Full 2 | Sleeps 3

Room, 2 Double Beds, No View

Full 2 | Sleeps 3

Classic Room, 1 King Bed (Oxygen)

King 1 | Sleeps 3

Room, 1 King Bed, Terrace, Courtyard View (Oxygen)

King 1 | Sleeps 3

Guest reviews for JW Marriott El Convento Cusco

Everyone (22) Couples (3) Family (5) Friends (2) Other (2)
5
Families

We appreciate the location of the hotel as we could easily walk to several sites.

By on Jun 5, 2019

5
Families

Service and food, also the room. Was very happy wish there was more hotels like this in America

By on Mar 9, 2019

5
Everyone

By on Mar 9, 2019

5
Everyone

By on Mar 6, 2019

5
Friends

Very helpful staff, I was sick and they did send a paramedic from the hotel who diagnosed me with high altitude sickness. They didn't charge us for this service.

By , from Dodgeville WI on Mar 5, 2019

5
Everyone

great experience, perfect location, very nice construction

By on Feb 5, 2019

5
Everyone

It was an amazing experience. The staff was extremely accommodating. The facilities were rich with history yet still with all the modern amenities.

By on Jan 22, 2019

5
Everyone

By on Jan 16, 2019

5
Everyone

We loved the JW Marriott! Christina, Carmela, and Edith eased a lot of our stresses from a cancelled flight. They made our stay easy, comfortable and five-star because of their patience, care, and hard work.

By , from San Jose on Sep 18, 2018

5
Everyone

Great hotel/ great staff / great location. .................

By on Sep 3, 2018