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Recent guest reviews

Muy buen servicio y se cumple con todas las medidas sanitarias correspondientes.

Good service and good location. The breakfast was great

Great location, modern, and very clean. The breakfast was good. This hotel by far is the best in Cusco.

Liked: Service personnel great attitude, super effort to satisfy us clients. Did not like: Administration efforts to collect sales taxes from foreigners and tourists, who are in fact exempted from such, when it comes to food and lodging in a foreing country.

Everyone and everything was great with this property! Wonderful location and excellent service! Food was great also.

Free Airport p/u, breakfast, good service. Highly recommend this hotel

Excellent hotel with a great service. The room are very spacious and very comfortable

Staff was great. Good breakfast. Room size was good. Includes free Shuttle service to/from airport. Location was about 10 blocks away from main plaza.

I think that the kind hotel staff made the hotel unique. They were friendly and seemed to genuinely care about meeting our needs. The hotel itself was very clean, nice and comfortable and was in a good location.

The check in and check out experience were easy and great! We arrived to the hotel late around 9:30 PM and the front desk staff made check in easy and quick. We also were very happy that the staff in the restaurant gave us amazing food service that late at night even though we were eating there past closing time. The food was delicious! The room was very spacious and clean and with nice amenities. The bed was comfortable and the shower was nice and strong. It's nice they have a tourist desk in the lobby and a good business center to print out boarding passes, etc. The only thing that the hotel cannot control, which I found mildly annoying are the persistent street vendors outside the hotel doors constantly trying to sell stuff. They are nice, but it gets irritating when they try to hard-sell you stuff after a while. We bought something from a vendor outside, but they still kept bothering us.

Very friendly Staff Very Clean and Comfortable Excellent Restaurant Free WIFI Refrigerator Safebox Nice Beds Large Rooms.

The sonesta is conveniently located within 10 min walk of Plaza de Armas. It was easy for all of our tour groups to pick us up from this hotel. No hassle. The hotel itself was very clean, staff very friendly and hospitable and the morning breakfast buffet was good. I highly recommend this hotel during your stay in cusco.

We had a wonderful time in Cusco. Very safe, very friendly people, the hotel was a nice place to stay away from home

This is a great hotel in Cusco. Staff was friendly and helpful. Rooms were clean and specious. Area was safe and quiet. We got an upgraded room after hiking the Inca Trail. Would recommend hotel.

We stayed here in 2 parts- before and after our Machu Picchu trek. The room we got initially was worn down, shower didn’t work properly and small. It was clean however. When we came back, the room we got was significantly better with better shower, larger and updated. We really enjoyed the second room and would recommend the hotel if you can ensure you’re getting an updated room.

Ave. El Sol 954 Cusco Cusco

Hotel highlights

  • Walking distance to Plaza de Armas
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Cusco Historic Center within a short walk of Plaza de Armas, Sonesta Hotel Cusco is within a mile (2 km) of other popular sights such as Cusco Cathedral. This 127-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and a 24-hour business center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 5:30 AM to 10:00 AM. Enjoy a leisurely bite to eat at Mamaji, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

All of Sonesta Hotel Cusco's 127 rooms are soundproofed and have an array of amenities, including minibars, free tea bags/instant coffee, and laptop-compatible safes. Guests can expect free WiFi and 42-inch LED TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Guests of Sonesta Hotel Cusco enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, laundry facilities, and a porter/bellhop.

Room options

Standard Triple Room

3 Double Beds | Sleeps 3

Standard Double Room

1 Queen Bed | Sleeps 2

Executive Twin Room

2 Double Beds | Sleeps 4

Standard Single Room

1 Double Bed | Sleeps 1

Guest reviews for Sonesta Hotel Cusco

Everyone (21) Couples (8) Family (11)
5
Everyone

By on Jan 9, 2021

Review comment responded on Jan 27, 2021

Estimado huésped, Gracias por su excelente calificación, esperamos su pronto retorno. Cordial saludo Gustavo Parada Gerente

5
Family

Muy buen servicio y se cumple con todas las medidas sanitarias correspondientes.

By , from Lima on Nov 21, 2020

Review comment responded on Dec 5, 2020

Estimado Miguel, Agradezco tu excelente comentario y calificación para nosotros, fue un placer ser parte de tu estadía y haber cumplido con tus expectativas. Para nosotros siempre será un placer poder recibirte en nuestras instalaciones. Muchas gracias por tu preferencia. Cordialmente, Gustavo Parada Gerente

5
Family

Good service and good location. The breakfast was great

By on Oct 5, 2019

Review comment responded on Oct 15, 2019

Dear guest, Thank you very much for your kind comments, we are pleased to know that your expectations were met We look forward to your prompt return, it will always be a pleasure to receive you. Cordially, Gustavo Parada Manager

5
Family

Great location, modern, and very clean. The breakfast was good. This hotel by far is the best in Cusco.

By on Sep 19, 2019

Review comment responded on Sep 20, 2019

Dear guest, We are totally grateful for your comments, we are pleased to know that you enjoyed the days that accompanied us. We hope you can come back on a new occasion. Thanks a lot for your preference Gustavo Parada Manager

5
Family

Liked: Service personnel great attitude, super effort to satisfy us clients. Did not like: Administration efforts to collect sales taxes from foreigners and tourists, who are in fact exempted from such, when it comes to food and lodging in a foreing country.

By on Sep 18, 2019

5
Family

Everyone and everything was great with this property! Wonderful location and excellent service! Food was great also.

By on Aug 29, 2019

Review comment responded on Sep 2, 2019

Dear guest, We are grateful to receive your excellent comments, which motivate us to continue providing excellent service. We hope you can return on a new occasion. Thanks a lot for your preference. Best regard, Gustavo Parada Manager

4
Everyone

By on Jun 8, 2019

Review comment responded on Jun 12, 2019

Dear Guest, Thank you very much for your excellent rating. Regards, Gustavo Parada Manager

5
Family

Free Airport p/u, breakfast, good service. Highly recommend this hotel

By on Jun 5, 2019

Review comment responded on Jun 12, 2019

Dear Guest, We are very happy with your comments and excellent rates, we wish your soon return. Regards, Gustavo Parada

4
Everyone

By on May 31, 2019

Review comment responded on Jun 1, 2019

Dear guest, I appreciate your excellent ratings, we are motivated to continue providing excellent service. Best regards, Gustavo Parada Manager

3
Everyone

By on May 26, 2019

Review comment responded on May 26, 2019

Dear guest, Thank you very much for your rating, we would have liked to receive your comments and give you an answer to that. We appreciate your time and willingness to complete your qualifications. Best regards. Gustavo Parada Manager

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