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Hotel Valgus

Property class: 3.5

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Photo gallery for Hotel Valgus

A dining table with a bottle of wine, a glass, and a plate of food.
A woman relaxing in a large, freestanding bathtub filled with bubbles, surrounded by a wicker basket with towels and toiletries.
A hotel room with two beds, a desk, a chair, and a TV.
A modern hotel lobby with seating areas, a reception desk, and artwork on the walls.
A hotel room with a large window, a bed with multiple pillows, a dining table with breakfast, and a view of the city.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Fray Vicente Solano 4-31, y Florencia Astudillo, Cuenca, 010202
  • Place, Río Tomebamba & Calle Larga
    ‪7 min walk‬
  • Place, Calderon Park
    ‪12 min walk‬
  • Place, New Cathedral of Cuenca
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Ensuite, City View

A hotel room with two beds, a dining area, and a large window with a mountain view.

Standard Double Room, 1 Bedroom, Ensuite, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite, 1 King Bed, Ensuite, City View

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view of the city.

Superior Suite, 1 King Bed, Ensuite, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed, Ensuite, City View

A modern hotel room with a large bed, a view of the city through a window, and a small seating area with a chair.

Standard Single Room, 1 Queen Bed, Ensuite, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 1 Bedroom, Ensuite, City View

A hotel room with three beds arranged in a row, a wooden floor, and a door on the left.

Standard Triple Room, 1 Bedroom, Ensuite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Valgus is within a 5-minute walk of sights such as Cuenca Municipal Planetarium and Alejandro Serrano Aguilar Stadium. This 3.5-star hotel welcomes guests with 30 rooms and conveniences like free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 7 min walk - 0.4 miles
  • University of Cuenca's Orchid Garden - 10 min walk - 0.6 miles
  • Calderon Park - 12 min walk - 0.7 miles
  • New Cathedral of Cuenca - 12 min walk - 0.7 miles

Getting around

  • CREA (Av. México) Tram Station - 5 min drive
  • 14n - Antonio Borrero Station - 17 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Zircus - ‬5 min walk
  • ‪Golden Prague Pub - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Café Del Parque - ‬4 min walk
  • ‪Noé sushi bar - ‬6 min walk

About this property

Hotel Valgus

Hotel Valgus offers a gym, a sauna, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, dining areas, and sitting areas.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:30 AM to 6:30 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ALVA

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (65 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Living plant wall
  • Locally sourced food prioritized
  • Mediterranean architecture
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
This property enforces quiet hours from midnight to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Service fee: 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Valgus Hotel Cuenca
Valgus Hotel
Valgus Cuenca
Hotel Valgus Hotel
Hotel Valgus Cuenca
Valgus Hotel Suites
Hotel Valgus Hotel Cuenca

Frequently asked questions

Is free cancellation available at Hotel Valgus?

Hotel Valgus offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Valgus?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Valgus on Oct 11, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Valgus?

This hotel is situated in Downtown Cuenca, just steps from Alejandro Serrano Aguilar Stadium and Cuenca Municipal Planetarium, and within a short walk of Río Tomebamba & Calle Larga. You'll also find Puente Roto and Calderon Park less than a mile away.

Will I be able to park at Hotel Valgus?

Yes, self parking is offered for free at the hotel.

Does Hotel Valgus have a casino at the property?

No, Hotel Valgus doesn't have a casino.

Will I find an indoor pool at Hotel Valgus?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Hotel Valgus?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a hot tub.

Does Hotel Valgus have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Valgus have a restaurant with a breakfast menu?

Yes, Hotel Valgus serves free buffet breakfast at ALVA each morning.

Will Hotel Valgus allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Valgus for a fee of USD 15 per pet, per stay. The property also provides food and water bowls.

Does Hotel Valgus have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Valgus?

The closest major airport to Hotel Valgus is Cuenca (CUE-Mariscal Lamar), which is 3.2 mi away (14 minutes by car).

Can I book a room with a balcony at Hotel Valgus?

Yes, every guestroom at Hotel Valgus comes with a balcony and some offer marina and city views.

Hotel Valgus Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 7 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and great customer service.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Services
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a disco and a soccer stadium so extremely noisy on wekend days and nights.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia la paso increible. La.habitacion estuvo impecable en su limpieza y orden, su personal amable y atento. Me contaron que el.desayuno estuvo delicioso y variado, su ubicacion esta muy conveniente si quieren disfrutar del Centro de Cuenca puedes llegar caminando unos minutos Me encanto haberles reservado este hotel. Les quedo muy agradecida
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Se paga los costos totales del hotel a expedía pero cuando llegamos al hotel, ellos nos cobran otros impuestos que ya están cancelados.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Mal mantenimiento de las instalaciones
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, habitación amplias y bonitas, pero lamentablemente la cama muy dura, y las almohadas planas y duras a mas que una discoteca cerca que no deja dormir. El desayuno es buffet básico
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Habitacion el ultimo piso, ruidosa...imposible dormir. Gracias😡
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Lugar céntrico, limpio, los empleados muy buenos. No me gustó el ruido por las noches
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Está en una calle con mucho tráfico, me asignaron una habitación que da hacia la calle y me molestó el paso de los autos a la madrugada, solicité una habitación con cama matromonial y me dieron una con dos camas, las almohadas en pésimo estado.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Realmente no tuve experiencia en el hotel porque al llegar estaba cerrado, se mantuvo cerrado desde la pandemia. Expedia no puso ese status en la página.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Todo muy bien , lugar cerca de todo , desayuno excelente , mejoraría el sistema de tv
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y excelente atención , desayuno variado y rico
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien en general, muy buena atención de todo el personal. Los felicito.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I didnot like the pillows and the lack of air condition. Outside that everything was O.K.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendable ya sea para viaje de placer o negocios.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Me fue bien pero hubo gente ruidosa la madrugada que estuve hospedado, y no pude conseguir hablar con Recepcion porque nadie contestó. Esa sería mi única queja ya que no pude dormir tranquilo.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel center of everything

Hotel next to stadium and minutes from commercial and nightlife area. Only issue was traffic noise at night when sleeping due to close proximity to busy street.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the free breakfast was poor by any standard
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very fine, unfortunately a very large and loud music festival right down from my window ruined the night.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en Cuenca

Personal muy amable y gentil
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Close to historic Cuenca - staff was unbelievable

Great hotel close to Historic Cuenca, staff was excellent and accommodating above and beyond normal. Room was spacious with great views. Hotel was very tastefully contemporary and felt safe. Only minor complaint was mattress was stiffness. I like a firm mattress but these were firmer than usual. I would still return to hotel though.