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Hotel Norte

3.0 star property
Hotel in Cuenca with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Norte

Staircase
Free WiFi, bed sheets, wheelchair access
Interior
Quadruple Room | Balcony
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Mariano Cueva 11-37 y Sangurima, Cuenca, Azuay Province
  • Place, Plaza Rotary Market
    ‪2 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Free WiFi, bed sheets, wheelchair access

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets, wheelchair access

Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Free WiFi, bed sheets, wheelchair access

Quadruple Room

  • City view
  • Sleeps 4
  • 4 Twin Beds

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Norte is next to Civic Plaza and Plaza Rotary Market. This 46-room, 3-star hotel has a bar/lounge and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.1 miles
  • Civic Plaza - 2 min walk - 0.1 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 9 min walk - 0.5 miles
  • Río Tomebamba & Calle Larga - 12 min walk - 0.7 miles

Getting around

  • Gaspar Sangurima Tram Station - 1 min walk
  • Luis Cordero (Hermano Miguel) Station - 5 min walk
  • Cuenca (CUE-Mariscal Lamar) - 9 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬9 min walk
  • ‪Monte Bianco San Blas - ‬8 min walk
  • ‪Restaurante Rustico - ‬6 min walk
  • ‪Guajibamba - ‬5 min walk
  • ‪Coffee Lovers - ‬4 min walk

About this property

Hotel Norte

Hotel in Cuenca with a 24-hour front desk and a coffee shop
Guests of Hotel Norte enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. Airport transportation is made easy with an airport shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a refrigerator in a common area, an arcade/game room, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Relax with a rainfall shower.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 2.75 for adults and USD 2.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1960
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and November 10.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 5 per pet, per day

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 2.75 for adults and USD 2.75 for children
  • Nearby parking fee: USD 5 per night (656 ft away)
  • Pet fee: USD 5 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Norte Hotel
Hotel Norte Cuenca
Hotel Norte Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Hotel Norte?

Hotel Norte offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Hotel Norte?

This hotel is situated in Downtown Cuenca, just steps from Plaza Rotary Market and Civic Plaza, and within a short walk of Calderon Park. You'll also find Río Tomebamba & Calle Larga and Puente Roto less than a mile away.

Is there parking available at Hotel Norte?

No, this hotel doesn't offer parking.

Does Hotel Norte feature a casino on the premises?

No, Hotel Norte doesn't have a casino.

Is there an indoor pool at Hotel Norte?

No, there is no indoor pool at this hotel.

Is Hotel Norte a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a café.

Are there hot tubs at Hotel Norte?

No, this hotel doesn't have a spa tub.

Does Hotel Norte feature a restaurant that includes a breakfast menu?

Yes, Hotel Norte serves continental breakfast each morning for a surcharge from its cafe.

Does Hotel Norte allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Norte for a fee of USD 5 per pet, per day.

Does Hotel Norte have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Norte?

The closest major airport to Hotel Norte is Cuenca (CUE-Mariscal Lamar), which is within a mile.

Can I book a room with a balcony at Hotel Norte?

No, there aren't any guestrooms with balconies at Hotel Norte.

Hotel Norte Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wilson

Stayed 2 nights in Dec 2025

6/10 Okay

Thomas

Liked: Cleanliness, room comfort

Decent for a one night stay

The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in.
Stayed 1 night in Jun 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

8/10 Good

MAKI

Liked: Cleanliness, property conditions & facilities, room comfort
フロントに人がおらず、ホテルに入る時も出る時も常に待たされたので、朝のチェックアウト時くらいは誰かいて欲しいと思いました。近くに市場や店がたくさんあり、バスターミナルからも徒歩圏内で良かったです。チェックイン時にテレビのリモコンを渡されましたが、電池切れで電源が入らなかったのが残念でした。
Stayed 1 night in Oct 2025

8/10 Good

Naty

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar 😊 y si volvería a hospedarme ahí
Stayed 4 nights in Dec 2024

8/10 Good

Alonso

Stayed 3 nights in Nov 2022