Family Resorts in Crosby, Houston

"Cockroaches in the room, the floor was dirty and cracked, big difference between the lobby and the room, staff was bad. The lady at the reception when we check in was not in the mood to check in us, the valet is 50$ per night and don’t help at all. No hello, No door opens, no help with the luggages, nothing. Staying on the phone and waiting for us to give them the keys. Nobody told us that they had a breakfast, anyway didn’t want to try it. I saw a bar somewhere outside, nobody told us to check it out, didn’t knew the hours or anything."

"Room was not what was expected. Pictures on website were misleading. The handicap shower was ok, but the water poured on to the tile floor making it very slippery. Staff was not knowledge on shuttle times"

"Great place and great staff"