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Melia Cozumel Golf All Inclusive

3.5 out of 5.0
Overview Reviews Amenities & Policies
Carretera Costera Norte KM 5.8, Cozumel, QROO
1-844-663-2269
3.7
out of 5
Average Guest Review
See all 287 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

Second time here and we had VIP check in and it was great. Our daily person taking care of us on the beach was awesome, shout out to Abril.

Buffet could be better Drinks at pool closed early Robe’s were not returned

Great Staff. Very clean property. Will recommend to family and friends.

The resort is pretty nice like most in Cozumel but is aging and has issues like the others too. This was our ninth trip and we were hoping for a little but nicer resort since it was a little more expensive. The breakfast and lunch are better than most with dinner being average resort food. It was disappointing that no one waited on us the entire time we were there like other resorts on the island do. Our room had poor air and the roof of the shower caved in on us during our stay. They did give us an extra room to use but it was on a different floor and we traveled with two small children and going back and forth was impossible. The new room did seam to be a lot better but was very musty and my wife couldn't sleep in it. We were offered a free two night stay at the resort as compensation but my wife was not interested in staying there in the future. All in all I would say it's a nice place to stay if you can roll the dice and get a decent room and don't mind eating out for dinner. Unfortunately I felt like I spent more time at customer service than I did with my family.

Bad service!! Front desk not friendly, bad maids service, ant problem

Hotel staff was friendly and welcoming. However, the snorkeling rental guy was very rude (on Melía hotel premises but independent contactor). He provided us with old weathered equipment, when we came back to complain that one of the masks had ripped when attempting to put it on he snapped. He said we would have to pay for the damaged mask. After several minutes of arguing with the man, I agreed to pay. He said it would be charged to my room. Fortunately, we had a chance to explain the issue to the hotel staff and they assured me that there would not be additional costs for the mask. Thanks Melía hotel for making it right!

my room view of the resort was the only thing I like!! The front desk staff was rude!!! My bathroom flooded every day and nothing was done to fix it!! The front desk staff was full aware if it!! My bed was fix every day but no clean sheets!! The food was awful!! My family and I ate out a couple of times!! The activities staff was awesome!! I will never stay here again!!

The swim up bar is amazing, as are the cabanas - which are pretty cheap to rent for the day. Room was very clean and had plenty of drinks in the fridge, which they kept refilled. Buffet was just average, but the snack bar was quite good for just having a few items! Wings were amazing! Santos is a fantastic bartender and deserves a shout out of his own! Would stay here again, but would also try other resorts that have more to do (shops, etc.).

We enjoyed how quiet and low key this resort was. We loved how large the beach was and was not crowded. We enjoyed snorkeling both in front of the resort and next door by the pier. The food options were limited which was disappointing. The restaurants where you needed a reservation had only 4 entree options and they didn’t change the entire week. The buffet did change but by the end of week it was too familiar. The room was clean and comfortable. We would recommend staying in premium ocean view rooms in the tower. The mini fridge had limited options but the staff was good at restocking water bottles and soft drinks daily. There were unpublished special dinners that we tried to attend and didn’t feel welcomed. We wish there were more outdoor eating opportunities other than the lunch cafe on the beach. Again, the menu only had a few options to choose from. We loved the island of Cozumel and how easy it was to fly into and get right to the resort. We had a great week and would probably return to the Melia. It is a good value for a beautiful property.

Small, and safe. Lots for kids to do and staff great. Activity staff would change up the scheduled activities at whim and when boss wasn’t there the activities were a lot less. Otherwise was great. Game room was closed again this yr for my grandkids week

Love the palm trees on the beach, and the hammocks.

Smaller resort that has all the amenities we wanted, including beautiful beaches, and friendly staff. We will definitely stay here again.

This made our 6th time at this resort in Cozumel. We really like it especially for the money, cant beat it. Staff is super amazing as well. Activities are great for the kids and if u have none the adult side and pool is awesome as well!! The shows at night have been better, but for an ISLAND they are pretty good... we would go back again for sure...

Dirty, horrible food, uncomfortable beds, water in front of hotel was not clear like pictures- dirty

The variety of activities was great but would have liked to try archery. It was only scheduled once during our stay. The staff were all very good, friendly and helpful. We liked our complimentary upgrade, but had to change rooms in the middle of our stay due to issues with the air conditioning.

The beach is very clean. Several bar choices (swim up bar, beach bar, lobby bar) service was slow occasionally at the snack bar and lobby bar in the evening. Nightly and daily entertainment is a bit repetitive. Overall, the resort is well kept, big enough to not feel crowded but also very quaint compared to others.

Carretera Costera Norte KM 5.8 Cozumel QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Zona Hotelera Norte within a 5-minute walk of Cozumel Country Club and Golf Course, Meliá Cozumel Golf All Inclusive is within a few miles (5 km) of Maya Heritage Monument. This 140-room, 3.5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.


Dining

This property is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room.


Rooms

Meliá Cozumel Golf All Inclusive's 140 rooms are air-conditioned and provide minibars, coffee makers, and safes. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests of Meliá Cozumel Golf All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a health club, an outdoor tennis court, and free WiFi in public areas.

Room options

Melia Garden View

Full 2 | King 1 | Sleeps 4
$128* Per night/room Oct 23 - Oct 24

Premium Suite, 1 Bedroom, Oceanfront

King 1 | Sleeps 3

Junior Suite (Premium)

King 1 | Sleeps 3

ROYAL SUITE

King 1 | Sleeps 2

Suite (Royal Golf Inclusive)

Full 1 | Sleeps 2

Guest reviews for Melia Cozumel Golf All Inclusive

Everyone (31) Couples (158) Family (60) Friends (25) Other (9)
5
Everyone

By on Oct 20, 2019

5
Families

Second time here and we had VIP check in and it was great. Our daily person taking care of us on the beach was awesome, shout out to Abril.

By , from Shamrock, Tx on Oct 12, 2019

Review comment responded on Oct 15, 2019

Thank you we Appreciate your feedback and for the time you spent on writing your kind words, Your comments are really appreciated, and we had a wonderful sense of having done the right thing. . Once again thank you for choosing Meliá Cozumel Golf All Inclusive, we will love to have you back in a near future. Best Regards

3
Families

Buffet could be better Drinks at pool closed early Robe’s were not returned

By on Aug 24, 2019

Review comment responded on Aug 28, 2019

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inclusive, your comments are very valuable for us. We are very sorry for the inconvenient you had in your recently stay. We will work hard to fix the issue you experienced.

5
Families

Great Staff. Very clean property. Will recommend to family and friends.

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you we Appreciate your feedback and for the time you spent on writing your kind words, Your comments are really appreciated, and we had a wonderful sense of having done the right thing. . Once again thank you for choosing Meliá Cozumel Golf All Inclusive, we will love to have you back in a near future. Best Regards

2
Family with small children

The resort is pretty nice like most in Cozumel but is aging and has issues like the others too. This was our ninth trip and we were hoping for a little but nicer resort since it was a little more expensive. The breakfast and lunch are better than most with dinner being average resort food. It was disappointing that no one waited on us the entire time we were there like other resorts on the island do. Our room had poor air and the roof of the shower caved in on us during our stay. They did give us an extra room to use but it was on a different floor and we traveled with two small children and going back and forth was impossible. The new room did seam to be a lot better but was very musty and my wife couldn't sleep in it. We were offered a free two night stay at the resort as compensation but my wife was not interested in staying there in the future. All in all I would say it's a nice place to stay if you can roll the dice and get a decent room and don't mind eating out for dinner. Unfortunately I felt like I spent more time at customer service than I did with my family.

By on Jul 20, 2019

Review comment responded on Jul 22, 2019

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inclusive, your comments are very valuable for us. We are very sorry for the inconvenient you had in your recently stay. We will work hard to fix the issue you experienced. we will send a email with some important information. Best regards

3
Families Friends

Bad service!! Front desk not friendly, bad maids service, ant problem

By on Jul 9, 2019

Review comment responded on Jul 12, 2019

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inlcusive, we appreciate your valuable feedback. These comments will be shared with those in charge of each area indicated. We will work hard to fix the issue you experienced.

4
Friends

Hotel staff was friendly and welcoming. However, the snorkeling rental guy was very rude (on Melía hotel premises but independent contactor). He provided us with old weathered equipment, when we came back to complain that one of the masks had ripped when attempting to put it on he snapped. He said we would have to pay for the damaged mask. After several minutes of arguing with the man, I agreed to pay. He said it would be charged to my room. Fortunately, we had a chance to explain the issue to the hotel staff and they assured me that there would not be additional costs for the mask. Thanks Melía hotel for making it right!

By on Jul 8, 2019

Review comment responded on Jul 13, 2019

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inclusive, your comments are very valuable for us. We are very sorry for the inconvenient you had in your recently stay. We will work hard to fix the issue you experienced. this comments will be shared with those in charge of each area indicated, we appreciate your feedback . Thank You

2
Family with small children

my room view of the resort was the only thing I like!! The front desk staff was rude!!! My bathroom flooded every day and nothing was done to fix it!! The front desk staff was full aware if it!! My bed was fix every day but no clean sheets!! The food was awful!! My family and I ate out a couple of times!! The activities staff was awesome!! I will never stay here again!!

By on Jun 27, 2019

Review comment responded on Jun 28, 2019

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inclusive, your comments are very valuable for us. We are very sorry for the inconvenient you had in your recently stay. We will work hard to fix the issue you experienced. Thank You

4
Everyone

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

Thank you for staying wiht us , we appreciate your feedback .Best regards

4
Partner Couples

The swim up bar is amazing, as are the cabanas - which are pretty cheap to rent for the day. Room was very clean and had plenty of drinks in the fridge, which they kept refilled. Buffet was just average, but the snack bar was quite good for just having a few items! Wings were amazing! Santos is a fantastic bartender and deserves a shout out of his own! Would stay here again, but would also try other resorts that have more to do (shops, etc.).

By , from AR on Jun 1, 2019

Review comment responded on Jun 3, 2019

First and foremost thank you very much for having chosen Hotel Melia Cozumel Golf All Inlcusive, we appreciate your feedback , are very valuable to us, this comments will be shared with those in charge of each area indicated. . Once again thank you for choosing Meliá Cozumel Golf All Inclusive, we will love to have you back in a near future. Best Regards

Melia Cozumel Golf All Inclusive

Carretera Costera Norte KM 5.8, Cozumel, QROO 77600
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