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Melia Cozumel All Inclusive

4.0 star property
Family-friendly beachfront location with 2 outdoor pools

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Photo gallery for Melia Cozumel All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
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View from room
The Level Royal Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪8 min drive‬
  • Place, Chankanaab National Park
    ‪19 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Melia Ocean View

Melia Ocean View | Minibar, in-room safe, desk, iron/ironing board

Melia Ocean View

8.8 out of 10
Excellent
(90 reviews)
  • Ocean view
  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

9.2 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium

9.0 out of 10
Wonderful
(49 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Premium with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Premium with Ocean View

  • Ocean view
  • 473 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium with Ocean View

  • Ocean view
  • 473 sq ft
  • Sleeps 1

View all photos for Room Premium with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Premium with Ocean View

  • Ocean view
  • 548 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium with Ocean View

  • Ocean view
  • 548 sq ft
  • Sleeps 1

View all photos for Suite with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Suite with Ocean View

  • Ocean view
  • 570 sq ft
  • Sleeps 2

View all photos for Room Superior with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Superior with Ocean View

  • Ocean view
  • 624 sq ft
  • Sleeps 4

View all photos for Single Room Superior with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Superior with Ocean View

  • Ocean view
  • 624 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, iron/ironing board

Suite Junior with Garden View

  • Garden view
  • Sleeps 6

View all photos for Single Suite Junior with Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Suite Junior with Garden View

  • Garden view
  • 914 sq ft
  • Sleeps 1

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 925 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

  • Garden view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

  • Garden view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+1)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+1)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

Minibar, in-room safe, desk, iron/ironing board

Melia Garden View

8.6 out of 10
Excellent
(79 reviews)
  • Garden view
  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard with Garden View

Minibar, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • Garden view
  • 462 sq ft
  • Sleeps 4

View all photos for Single Room Standard with Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard with Garden View

  • Garden view
  • 462 sq ft
  • Sleeps 1

View all photos for Room Standard with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 462 sq ft
  • Sleeps 4

View all photos for Single Room Standard with Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard with Ocean View

  • Ocean view
  • 462 sq ft
  • Sleeps 1

About the neighborhood

Cozumel

Located in Zona Hotelera Norte, Melia Cozumel All Inclusive is within a 10-minute drive of popular attractions such as Museo de la Isla de Cozumel and San Miguel Church. This 187-room, 4-star property welcomes guests with 2 outdoor pools, 4 restaurants, and a 24-hour gym.

What's nearby

  • Playa San Juan - 14 min walk - 0.8 miles
  • Isla Cozumel Biosphere Reserve - 8 min drive - 3.3 miles
  • Cozumel Maritime Terminal - 8 min drive - 4.4 miles
  • Chankanaab National Park - 19 min drive - 11.0 miles
  • Chankanaab Beach Adventure Park - 20 min drive - 11.0 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬1 min walk
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive
  • ‪La Monina Restaurante & Beach Club - ‬5 min drive

About this property

Melia Cozumel All Inclusive

Family-friendly beachfront location with 2 outdoor pools
Guests of Melia Cozumel All Inclusive enjoy 2 outdoor pools, karaoke, and a children's pool. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this all-inclusive property include a 24-hour gym, free WiFi in public areas, and an outdoor tennis court.
Guests can expect free WiFi and 42-inch plasma TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, safes, and phones.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Exterior
Allegro Cozumel All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 1,090 reviews
$304 nightly
The price is $372
Mar 6 - Mar 7
Total with taxes and fees
Allegro Cozumel All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Are there all-inclusive options at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on Feb 18, 2026 start from $373.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see near Melia Cozumel All Inclusive?

This property is situated in Zona Hotelera Norte, just steps from Playa San Juan. You'll also find Cozumel Maritime Terminal and Isla Cozumel Biosphere Reserve within a short drive.

Will I be able to park at Melia Cozumel All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Melia Cozumel All Inclusive?

YHI Wellness Center is the property's spa and services include deep-tissue massages, sports massages, body wraps, and reflexology.

Does Melia Cozumel All Inclusive have a casino?

No, Melia Cozumel All Inclusive doesn't have a casino.

Is there an indoor pool at Melia Cozumel All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Melia Cozumel All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 4 restaurants.

Does Melia Cozumel All Inclusive have a hot tub?

Yes, this all-inclusive property offers private spa tubs in some guestrooms.

Does Melia Cozumel All Inclusive have a restaurant with a breakfast menu?

No, Melia Cozumel All Inclusive doesn't have a restaurant that serves breakfast.

Does Melia Cozumel All Inclusive allow pets to stay for free?

No, pets aren't allowed at Melia Cozumel All Inclusive though service animals are welcome.

Are there connecting rooms at Melia Cozumel All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Melia Cozumel All Inclusive?

The closest major airport to Melia Cozumel All Inclusive is Cozumel Intl. Airport (CZM), which is 4.2 mi away (11 minutes by car).

Can I book a room with a balcony at Melia Cozumel All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a patio where guests can enjoy ocean or garden views.

Does Melia Cozumel All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Melia Cozumel All Inclusive.

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1067 reviews
Rating 8 - Good. 283 out of 1067 reviews
Rating 6 - Okay. 118 out of 1067 reviews
Rating 4 - Poor. 54 out of 1067 reviews
Rating 2 - Terrible. 19 out of 1067 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was always very pleasant and welcoming. We immediately felt at home. Rooms were very clean, always had hot water, food was very good, especially at Mole and the Fish House. Plenty of things to do at the resort, and tons of excursion options too! We will definitely be coming back
Stayed 5 nights in Jan 2026

10/10 Excellent

Susie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
wonderful staff and top notch spa services
Stayed 4 nights in Dec 2025

10/10 Excellent

Alberto

Stayed 2 nights in Nov 2025

10/10 Excellent

Felipe

Stayed 5 nights in Nov 2025

10/10 Excellent

Megan

Stayed 3 nights in Nov 2025

10/10 Excellent

Bridger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Smaller resort but with a surprisingly large beach area. The staff were very friendly, from the bartenders, housekeeping, servers, to the activity leaders, it was a very pleasant experience. I would definitely prefer the island of Cozumel over Cancun now.
Stayed 7 nights in Nov 2025

10/10 Excellent

larry gene

Liked: Cleanliness, amenities, property conditions & facilities
The staff is definitely a positive for this resort. Kind and very accommodating. Cleanliness is exceptional. Just wished there were more dining options and a better room service menu without a fee.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Keep coming back. Staff is over the top accommodating. I can’t say enough great things about this resort.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Our room was great! Staff was AMAZING!! Location was AWESOME! The ever evolving restaurant buffet was a game changer
Stayed 6 nights in Oct 2025

10/10 Excellent

Marshall

Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was top notch, food was amazing, and we loved the pool bar.
Stayed 5 nights in Oct 2025

10/10 Excellent

Waynel M, Bauxite

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the check-in to the check-out!
Stayed 7 nights in Oct 2025

10/10 Excellent

Soofi

Stayed 2 nights in Oct 2025

8/10 Good

Charlene

Liked: Cleanliness
The entire staff is amazing! They make you feel like they are friends that you’re visiting.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mariela

Traveled with group
Liked: Cleanliness
Room was a little dated but the view and staff were amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My level experience was excellent. From the moment I arrived Oscar from concierge service took care of my every needs. He exudes customer service and brought my experience to another level literally. Sandra was also the best to accommodate my dietary requirements. She listened and gave me the support I needed. She is also great asset to Melia. Thank you both Oscar and Sandra for making my stay just incredible
Stayed 7 nights in Oct 2025

8/10 Good

Cody Alan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
My wife and I have stayed here several times. This is the first time we brought our kids. They are age 9 and 4 and they had a blast. We are from Missouri. Everything is so easy and relaxing at Melia in Cozumel. Rosa, Sandra, and Jorge are excellent. Everyone is great at the resort these were just a few i personally remember by first name.
Stayed 5 nights in Oct 2025

10/10 Excellent

Courtney

Stayed 4 nights in Oct 2025

2/10 Terrible

Heather, Phoenix

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Two weeks before visiting, we received a questionnaire asking about why we were coming there. Did we need assistance with transportation to and from the airport? Was it a special occasion. What was our favorite beverage and food? filled out the questionnaire and absolutely no response. When we got to the airport, absolutely no response from the hotel again decided to take a cab and after check-in sent an email to the address that the questionnaire came from. Their response was we don’t respond to the questionnaire and that it is just a formality prior to arrival. There was no hotel supplied transportation. Everything needed to be done via a taxi The food was mediocre similar to a high school cafeteria. Every time it rained it flooded the dining area to the point where they had to section off parts of the dining room because it was literally pouring from the ceiling. The floor was tile they had squeegees. Had to be careful where we walked because they could not contain the water problem. The “bar“ in the bedroom consisted of six sodas, and two cans of beer. Our room was covered in mold in the ceiling behind the TV behind the bed and it was inundated with mosquitoes. They actually had to come and turn the hot water on in our room when we first arrived. The bathtub out on the patio had no hot water. There were no supplied activities without having to pay extra making the only thing available via the “all-inclusive” was to hang out in the pool and drink. Horrible experience.
Patio covered in mold
Patio railing covered in mold
Tv with mold all over the back of it
Patio ceiling
Stayed 4 nights in Sep 2025

2/10 Terrible

oded

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Senior citizen friendly. Low to no stress. Not a night club but serene and safe and perfect if you are not about the twirking party life.
Stayed 5 nights in Sep 2025

4/10 Poor

DANIEL, Doral

Stayed 3 nights in Sep 2025

6/10 Okay

Melisa

Stayed 8 nights in Sep 2025

8/10 Good

Luis

Stayed 4 nights in Sep 2025

10/10 Excellent

Cameron

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this stay for a joint bachelor/bachelorette trip! It was a beautiful stay with very clean rooms. The only complaint I have is the staff seemed pretty non-existent & I wish the buffet had some more options especially for breakfast dining. Regardless, the resort is pretty well kept up, dinner spots were delicious & the drinks were great!
Stayed 4 nights in Jul 2025

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