Room was not clean at all. Dust on top of all furniture, TV control. Anddog hair on some towels. I din't said nothing cause I was tired I had to sleep. But it is something to pay attention too because now on these days they need to clean and desinfecting due to covid 19.
Everything was good, only thing bad was no indoor pool, and inside reasturant
Very clean and comfortable. The fact that they advertise free breakfast is a joke. The coffee was strong though.
In town on business. Great greeting at the desk, all needs met. Clean, quiet and perfect for any business person. Close to everything!
Enjoyed having a full size fridge and dishes and flatware to use.
Stayed one night for Oktoberfest at Mainstrasse Village.... walking distance to everything bars fast food and the festival.. awesome stay
Not a bad place to stay. No hair dryer in the room, continental breakfast was lacking
No ice machines; no bathroom in lobby; no writing pens in room; hard bed. For the price, other hotels in the area are much nicer and similar price.
Booked two rooms for the weekend. Electrical outlet problems in one room but hotel was booked so couldn't move rooms and they couldn't fix until after the weekend (No maintenance over weekend even with hotel full?). Noise was terrible ALL NIGHT! We realize Newport is a party area and we were there during two Reds games and could have even excused the jake brakes from nearby bridge but partying, fighting, talking and running in halls and on floor above kept us up all night both nights. BOTH rooms experienced this. Even had door banged on at 2:30am by individuals looking for another room. At checkout the front desk said we should have called security that they have 24/7 however we just were trying to sleep! Love the area but our visit would have been so much better if we had been able to sleep. Now need a vacation to recover from this totally exhausting vacation!
There was pubic hair on the beds, even after we changed from one room to another. The cleaning staff eventually had to replace the bedding in front of us. The check in staff was stern cold and not helpful.
Wish there was a coffee maker. Wish there was a coffee maker. Wish there was a coffee maker. Wish there was a coffee maker. Wish there was a coffee maker.
We had a nice stay at this location. It was close to downtown, but far enough away to not be so crowded. We had dinner across the street at Riverfront Pizza and it was excellet. We'd stay here again if the price was right. Thanks!
If you're planning on visiting the Cincinnati Horseshoe Casino, there aren't many convenient choices to choose from. There are the major hotels in downtown Cincinnati, but you either have to drive or take a shuttle to get to the casino. Generally, you have to pay a parking fee and wait for valet if you drive, and the shuttle is not that convenient - especially if you keep late hours. The alternative is to stay in Covington, KY just across the river. I've stayed at a few places, and the best value is Extended Stay America. It is easy to get in and out of, easy to get on I-71 (both North & South), and it is right next to a host of fast food restaurants and gas stations (although some may consider this a negative - to me, it's a positive). But, you have to know what you are getting. It's not a full service hotel. No linen service (except if you want to pay), and if you want amenities such as coffee, extra soap, etc. you have to ask. It's all free, but you have to ask. It's the way they can keep the costs down. I found the staff very friendly and helpful, and the room was clean and adequate. The bathroom was a little cramped, but it had a full kitchenette, a work desk with adequate power plugs, and cable TV. The bed was comfortable and the pillows had substance. So, don't expect mints on your pillow every night, but if you are visiting the Horseshoe - or anywhere near downtown Cincinnati - and want a basic room at a great price with convenient access, this is the place to stay.
A group of 5 runners stayed at the hotel for the flying pig marathon and was a great location. South of the city but you miss all the traffic and chaos on race day. Shuttle came by in the morning and picked up the runners to take them to the start line, walked back after the race. Perfect location for this event!
it was pretty good. the food is good and the location is great. I am overall pretty happy with everything and would stay here again
I would definitely recommend this hotel. The staff was very welcoming, helpful and friendly. The room was comfortable and clean.
This hotel is a in a great location only a couple of blocks from the Oktoberfest festival. It also had a stop for the bus right outside the hotel. Employees were very professional and nice. The room kind of had a musty smell to it, but overall it was a great trip!
I don't understand why this hotel is ranked so low. This hotel was staffed with nice, polite people and the price couldn't be beat for as close to downtown as you. The free "grab and go" breakfast was an absolute joke, but everything else about the hotel was great. Free parking, polite employees, a quiet room, overall a very clean place. I rated this hotel 4 stars and I would not hesitate to stay there again. All in all, I'm very satisfied.
It was a great "Home-base" to come back to after a busy day. The Only thing I missed, is there was No blowdryer :( so many hotels have them, that I never thought to pack one.
Extended Stay America Cincinnati - Covington places you within 2 miles (3 km) of popular sights like Great American Ball Park and Paul Brown Stadium. This 105-room hotel has free in-room WiFi, free self parking, and a fitness center.
The 105 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Renovated in 2015, Extended Stay America Cincinnati - Covington offers a fitness center, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.
Room was not clean at all. Dust on top of all furniture, TV control. Anddog hair on some towels. I din't said nothing cause I was tired I had to sleep. But it is something to pay attention too because now on these days they need to clean and desinfecting due to covid 19.
Everything was good, only thing bad was no indoor pool, and inside reasturant
Thank you for taking the time to post a review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. However, we are sorry for not meeting some of your expectations. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Very clean and comfortable. The fact that they advertise free breakfast is a joke. The coffee was strong though.
Thank you for including Extended Stay America in your travel plans. It is good to read you liked our well-kept property and that you had a nice time with us. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Thanks again, and we look forward to your next stay. Sincerely, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
In town on business. Great greeting at the desk, all needs met. Clean, quiet and perfect for any business person. Close to everything!
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our front desk associates and also enjoyed our ideal location. Thank you again for your nice comments. We look forward to your next visit! Sincerely, Hotel Management
Enjoyed having a full size fridge and dishes and flatware to use.
Thank you for letting us know you had a wonderful stay at Extended Stay America. We are thrilled to read you were not only pleased with our location giving easy access to the highway but also you were satisfied with your well- equipped room. Thanks again for being our guest, and we look forward to welcoming you on your next trip when in the area. Sincerely, Hotel Management
Stayed one night for Oktoberfest at Mainstrasse Village.... walking distance to everything bars fast food and the festival.. awesome stay
Chris, thank you for being our guest at Extended Stay America. We are glad to know our location was ideal for your needs and that you enjoyed your time with us. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, General Manager
Not a bad place to stay. No hair dryer in the room, continental breakfast was lacking
Matt, thank you for staying with us. We are glad you had an overall nice visit and that you liked our location. That being said, we are sorry for not meeting some of your expectations. Since our suites are designed for guests desiring home-like living, these guests often bring their own bath amenities such as hairdryers. These items are available and complimentary at the front desk at any time. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
No ice machines; no bathroom in lobby; no writing pens in room; hard bed. For the price, other hotels in the area are much nicer and similar price.
Booked two rooms for the weekend. Electrical outlet problems in one room but hotel was booked so couldn't move rooms and they couldn't fix until after the weekend (No maintenance over weekend even with hotel full?). Noise was terrible ALL NIGHT! We realize Newport is a party area and we were there during two Reds games and could have even excused the jake brakes from nearby bridge but partying, fighting, talking and running in halls and on floor above kept us up all night both nights. BOTH rooms experienced this. Even had door banged on at 2:30am by individuals looking for another room. At checkout the front desk said we should have called security that they have 24/7 however we just were trying to sleep! Love the area but our visit would have been so much better if we had been able to sleep. Now need a vacation to recover from this totally exhausting vacation!
Omar, thank you for your review. We are sorry for the cleanliness issues you encountered. Please be assured that we are dedicated to the safety and comfort of our guests and are taking all steps necessary to effectuate that. We have expanded our cleaning practices with trusted disinfectants and cleaners and all surfaces in the room and around the property are thoroughly cleaned. Our highest priority is that our guests have a relaxing stay and feel at home while here, so we are committed to your complete satisfaction. We hope to have another chance to redeem ourselves. Sincerely, Hotel Management