It was perfect for me as a solo traveler. I did not use any of the facilities, restaurant, etc., just the bed and bathroom. Both were perfectly sized and comfortable. My only nit would be the tiny elevators that barely fit four people, but at least there are 3 of them all in working order. Location was great, close to everything. My advice: skip the in-house breakfast and go to one of the many nearby -- Espresso House next door, or Intensia or Emmerys across the street.
Central Location, easy to reach from airport. Nice Breakfast
First, we arrived and desk states “oh you have a double room, wouldn’t you rather have two twins?” The was the desk look at my wife and I (mixed race couple) I could see the disapproval. I reported it and was told the next day I was being offered a superior upgrade, that it was a misunderstanding. I said ok, I will take it then.... it never happened. Rooms old dirty, fraying carpets, sagging bed, poor climate control. Minute toiletries. Breakfast buffet and distance to transit were the only plus. I can not call this overpriced hotel a four star, basic 3 in my opinion. I feel so ripped off and offended by this hotel. Insincere.
The room was very nice. Excellent location close to everything
staff was great, location was great, breakfast was great but property was old and dated, and they charged me $75 for another person in the room
Located in Copenhagen City Centre, Imperial Hotel is within a 5-minute walk of Tivoli Gardens and within 15 minutes of other popular attractions like City Hall Square. This 4-star hotel has 304 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All 304 soundproofed accommodations feature a separate bedroom. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
At Imperial Hotel, guests have access to a fitness center, free WiFi in public areas, and a conference center. Self parking is available for DKK 220 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
It was perfect for me as a solo traveler. I did not use any of the facilities, restaurant, etc., just the bed and bathroom. Both were perfectly sized and comfortable. My only nit would be the tiny elevators that barely fit four people, but at least there are 3 of them all in working order. Location was great, close to everything. My advice: skip the in-house breakfast and go to one of the many nearby -- Espresso House next door, or Intensia or Emmerys across the street.
Central Location, easy to reach from airport. Nice Breakfast
Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator
First, we arrived and desk states “oh you have a double room, wouldn’t you rather have two twins?” The was the desk look at my wife and I (mixed race couple) I could see the disapproval. I reported it and was told the next day I was being offered a superior upgrade, that it was a misunderstanding. I said ok, I will take it then.... it never happened. Rooms old dirty, fraying carpets, sagging bed, poor climate control. Minute toiletries. Breakfast buffet and distance to transit were the only plus. I can not call this overpriced hotel a four star, basic 3 in my opinion. I feel so ripped off and offended by this hotel. Insincere.
Dear Guest I’m very sorry to hear that you were left with a unsatisfied impression of the hotel. It seems like front desk have failed to communicate properly about the upgrade. We are truely sorry about the misunderstanding.
The room was very nice. Excellent location close to everything
Dear Guest, First of all thank you for taking your time to answer our survey. I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Once again thank you for your comments. Best regards, Tommy Kloch Reservation Manager
staff was great, location was great, breakfast was great but property was old and dated, and they charged me $75 for another person in the room
Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel I have forwarded your comments to the hotel management. Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator
Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Your comment on the breakfast and elevators have been forwarded to the management Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards Jack Andy – Reservations Coordinator