My husband and I stayed here for 3 nights during our trip, and while there were definitely some positives, the overall experience wasn’t quite what we were hoping for.
To start with the good: the staff were all very kind and welcoming, and we appreciated being able to check in smoothly after arriving.
That said, the room itself was much smaller than expected, and it felt overcrowded with furniture. The sofas, in particular, made the space feel even tighter—we actually had to move one just to be able to get in and out of the bed comfortably. Because there was no real storage for clothes, we ended up living out of our suitcases, which made the room feel cluttered and a bit stressful. The bathroom was also very compact, to the point where it was hard for one person to move around comfortably, let alone two.
Housekeeping came by only once during our stay and while the beds were made, the towels in the bathroom were left on the floor, and basic items like coffee and toilet paper weren’t replenished. It felt like the service wasn’t quite as attentive as we’ve experienced elsewhere.
The location was another challenge. While it’s close to the train station (convenient for travel), the immediate surroundings didn’t feel very charming—it reminded us more of a busy, nondescript street you’d find in the middle of America rather than the Copenhagen atmosphere we were excited to experience.
Overall, while the staff were truly lovely, the combination of the room size, lack of storage,