Comfort Suites Cookeville2.0 out of 5.0
Recent guest reviews
Stopped for a night and have used this facility before. Today, however, the staff person was absolutely useless! Could not work the computer efficiently, did not know which discounts applied, checked us into a room that the phone and internet were not working. After complaining she asked "did I check the plugs?" Told the front desk I was not going to use the room and wanted verification the room would be cancelled and not charged. It took 20 minutes to resolve! Seriously challenged! Spent more time outside in the smoking area than behind the front counter. Go next door for better service.
My wife and I and our 1 and 5 year old boys arrived at this hotel around 10:30 PM after a long day of driving. When we arrived, the front desk was friendly and when we got to our room it was comfortable and roomy. We stayed in a room with 1 King bed. The only thing that I noticed was the toilet paper holder was almost loose from the wall and needed some repair, but that's just a minor maintenance issue. The breakfast seating area was small but well stocked with good food. We enjoyed our short stay here.
We were headed to the CMA fan festival in Nashville. Rented this room prior to Nashville as we knew it would be an early morning arrival. We check in 6/11/17 at 240 am. I went to the shower right off. Was in the shower looked down and there is a used bar of soap with hair all in it. There is also hair in the tub. Not mine. I called the desk they came and attempted to clean. Went back into bathroom to brush teeth and there was hair all in sink. I called back down to have them clean that and also check the toilet. When the clerk arrived in room I asked if there was something else because at this point I don't know what I'm sleeping on. He just said no to make the best of it. By this time it was about 4 am. We laid our clothes on top of the sheets and attempted sleep. Upon checkout the next morning I was told there was nothing they could do. Still waiting on a call back from the general manager. Disgusting.
It was great staying at this hotel right off I 40. The beds were comfy, everything was very clean. Breakfast wasn't too impressive, but they did have some packaged yogurt that we grabbed for the road. Staff was very friendly: I though that I'd forgotten something in the hotel room and they looked and checked for me.
In general the room was fine. Nothing fancy but clean and had refrigerator. We were only there overnight. However when we went to take a bath in the morning the stopper in the tub was broken so no bath. The front desk could offer no assistance and didn't even know if the maintenance guy would be in that day. Breakfast was so so but saved an early stop
My stay here was for wonderful wedding of our son getting married. I want brag on lady who prepared the breakfast meal. Hotel was booked solid I believe way it appeared and she worked her tail off making us eggs sausage gravy and it was so delicious!!! Made it so nice on the whole family of us who stayed from out town for wedding!!! Loved our room it was so perfect in every way. Highly recommend anyone stay here at comfort suites cookville Tn !!!!
Hotel is located right off the interstate, but up a hill. It was a little difficult pulling a trailer, which scrapped going up and down. Other than that, a good option. Breakfast was ok with lots of options.
I enjoy staying at the comfort suites every time I come to Cookeville. The staff at Comfort Suites are very welcoming and helpful. Desk clerks are extremely attentive your needs. They are also very personable with every guest.
Nice, quiet place to stay in between trips. Rooms are clean and fully equipped. The staff was extremely helpful and friendly. The breakfast buffet was very tasty with a nice variety. Plenty of entertainment within walking distance. Will stay here again on next trip.
Pretty much meets expectations. A couple of areas of improvement could be: 1) wifi - constantly disconnected and never did connect with my phone. 2) the gym: I realize hotel gyms aren't great, but this one is a closet. Check-in easy and fast. Friendly staff. I would stay again.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Comfort Suites Cookeville is located within a few miles (5 km) of Cookeville History Museum and Tennessee Tech University. This 54-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. It's in central Cookeville and also within a 15-minute drive of Cookeville Golf Club.
Free buffet breakfast is included with your stay.
Comfort Suites Cookeville's 54 rooms are recently renovated and provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, phones, and ironing boards are also standard.
At Comfort Suites Cookeville, guests enjoy features like an indoor pool, a fitness center, and a sauna. If you drive, take advantage of free parking. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 183 reviews