The location is great for access to Fort Benning. The room was spacious and the bathroom was big. We have stayed at many Hampton inns across the country, and the staff at this hotel was by far the worst. We asked for a light bulb to be fixed on day one and it never got fixed after four days. We had to ask for extra towels and wash cloths every day otherwise we didn't get any. One night there were 5 cars that had windows smashed and items stolen from the parking lot, luckily ours was not one of them. The next day I asked the front desk if they were going to have more police patrols and she said "If that would make you feel better." They did not seem concerned about the people staying there. When we go back in December we will not be staying at the Hampton Inn.
Staff was excellent! Cassie & Kensie were great. Along w/ all other staff. Was very clean.
It was all great. The staff were wonderful. Very helpfull, answered all our questions about getting around Columbus and Ft. Benning. Got us a later checkout time so we could visit the National Infantry Museum. The breakfast was great and we loved the pool. Plan on staying there again, the next time we come to town.
We enjoyed our stay with you. Everyone was very helpful and friendly
Hotel staff was very pleasant. Breakfast spread was awesome!
Very nice and helpful staff, Good Buffet style breakfast, Beds comfortable, Our room this last stay was Huge and very comfortable last time we stayed. We were in Columbus to pick up our grandson after his graduation from Basic Training at Fort Benning and the Hotel put up a THANK YOU FOR YOUR SERVICE Board to put your Soldiers Name on, ours Chance Hillsman is on the bottom right side of the Board. I thought this was very thoughtful. Great location a bit off the beaten path yet close enough to everything. Well Done. Don and Teresa Hillsman
Nice location for graduation. I missed that it was a smoking room when I placed the order.
The staff was extremely friendly and accommodating. The outdoor pool was very well maintained and the continental breakfast was wonderful. If you're visiting the Infantry museum, you're in luck - you can walk there. My only issue was the bathroom in our room. Being a very petite person, I could not reach the shower head to adjust the spray and my sink was clogged (I did address with the staff). You will need transportation if you plan on visiting Columbus, but I can tell you - the Uber drivers we had (4 total) were all wonderful and affordable!! The hotel literature does not list Uber as an option for transportation and you can only get on the base with the taxi, however, for all else - download the Uber app!
Pro's: Great place to stay I. e., the staff at the front desk always helpful and smiled. My room (two queens) was large and spacious. Clean environment, well maintained. I was never concerned about cleanliness. Breakfast was enjoyable, the kitchen staff was very friendly like most southern people. Outside the facility was clean no trash and grass was cut. Con's: I wish the WiFi was premium packaged, because I had to re-resign on periodically. Provide more overhead cover at swimming pool it was hot in June. Suggestion: Offer cable television, instead of what you currently offer. Install a whirlpool in GYM area, it would great after a run or long day.
Staff was fantastic. Went out of their way to be helpful. Great location. Next to the National Infantry Museum. Attenden Army Graduation Ceremony next door.
Close to base. Close to museum. Clean and comfortable.
My son graduated from Fort Benning and this hotel was perfectly located. The staff was extremely helpful, helped even if it wasn’t hotel related!
Went to Columbus for my nephew's graduation at Fort Benning. Really enjoyed our stay at the hotel. It is right outside of Fort Benning gate. Our room was very large, very clean, and very comfortable.
I stayed at the Hampton Inn the night before reporting to Army Direct Commission Course. The hotel was pleasant and comfortable, and the proximity to both Fort Benning and the Columbus community was very helpful.
Rooms were supposed to be smoke free. One room reeked of smoke, so had to change one of the rooms
The hotel was nice, clean and comfortable. The staff was very friendly. The rooms have a modern feel and look, which I like. This is the first time I've stayed at a Hampton Inn, it won't be the last time!
Lovely hotel, close to the base so it was perfect. The room was great super clean and comfortable:)
We recently visited Ft Benning for my son's basic training graduation. This being my first trip to GA, I was nervous about finding the right hotel as I was traveling with 2 toddler age children. I was very concerned with being able to find a clean hotel, with friendly staff, and comfortable beds. My expectations were beyond met! The staff was very attentive and friendly. The continental breakfast was more than anyone would ever expect for a complimentary breakfast with more options than one could imagine! The rooms were comfortable, and the available tv selections were provided great entertainment for the little ones. I was even more impressed by the phone call I received from the front desk to see how my stay was going in their hotel. I would definitely stay here again! I am bummed that I did not pre book for my son's May graduation, as the hotel is already booked at this time.
Hotel was very clean and comfortable. Great location right at the gate to Fort Benning and Infantry Museum. Staff always greeted us when we came in the door. Made travel to see our son very easy. Highly recommend this hotel to anyone needing to stay close to Fort Benning.
Located within a leisurely stroll of National Infantry Museum and Soldier Center, Hampton Inn Columbus / South - Fort Benning is within a few miles (5 km) of Rigdon Park. This 102-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning.
All 102 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free local calls, hair dryers, and safes are other standard amenities.
Hampton Inn Columbus / South - Fort Benning features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.
The location is great for access to Fort Benning. The room was spacious and the bathroom was big. We have stayed at many Hampton inns across the country, and the staff at this hotel was by far the worst. We asked for a light bulb to be fixed on day one and it never got fixed after four days. We had to ask for extra towels and wash cloths every day otherwise we didn't get any. One night there were 5 cars that had windows smashed and items stolen from the parking lot, luckily ours was not one of them. The next day I asked the front desk if they were going to have more police patrols and she said "If that would make you feel better." They did not seem concerned about the people staying there. When we go back in December we will not be staying at the Hampton Inn.
Staff was excellent! Cassie & Kensie were great. Along w/ all other staff. Was very clean.
Thank you for taking the time to complete a survey on your recent stay with us. Your feedback is very important and we thank you for the kind words. Our #1 goal is to provide exceptional service for all of our guest.
It was all great. The staff were wonderful. Very helpfull, answered all our questions about getting around Columbus and Ft. Benning. Got us a later checkout time so we could visit the National Infantry Museum. The breakfast was great and we loved the pool. Plan on staying there again, the next time we come to town.
Thank you for your review.
We enjoyed our stay with you. Everyone was very helpful and friendly
Thank you for your review.
Hotel staff was very pleasant. Breakfast spread was awesome!
Very nice and helpful staff, Good Buffet style breakfast, Beds comfortable, Our room this last stay was Huge and very comfortable last time we stayed. We were in Columbus to pick up our grandson after his graduation from Basic Training at Fort Benning and the Hotel put up a THANK YOU FOR YOUR SERVICE Board to put your Soldiers Name on, ours Chance Hillsman is on the bottom right side of the Board. I thought this was very thoughtful. Great location a bit off the beaten path yet close enough to everything. Well Done. Don and Teresa Hillsman
Nice location for graduation. I missed that it was a smoking room when I placed the order.
The staff was extremely friendly and accommodating. The outdoor pool was very well maintained and the continental breakfast was wonderful. If you're visiting the Infantry museum, you're in luck - you can walk there. My only issue was the bathroom in our room. Being a very petite person, I could not reach the shower head to adjust the spray and my sink was clogged (I did address with the staff). You will need transportation if you plan on visiting Columbus, but I can tell you - the Uber drivers we had (4 total) were all wonderful and affordable!! The hotel literature does not list Uber as an option for transportation and you can only get on the base with the taxi, however, for all else - download the Uber app!
Pro's: Great place to stay I. e., the staff at the front desk always helpful and smiled. My room (two queens) was large and spacious. Clean environment, well maintained. I was never concerned about cleanliness. Breakfast was enjoyable, the kitchen staff was very friendly like most southern people. Outside the facility was clean no trash and grass was cut. Con's: I wish the WiFi was premium packaged, because I had to re-resign on periodically. Provide more overhead cover at swimming pool it was hot in June. Suggestion: Offer cable television, instead of what you currently offer. Install a whirlpool in GYM area, it would great after a run or long day.
Thank you for taking the time to complete a survey on your recent stay with us.