I loved the room and amenities
My 1-bedroom queen suite was bigger than expected and quite nice.
Size of rooms plus kitchen
Filthy. Gross gross gross.
We were notified upon arrival that this was an extended stay location. The hallway and elevator smelled like marijuana. It was very noisy. Sounded like a dog running around above us. We could also hear the TV from the room next door. The walls and doors were dirty.
Nothing special. System is frequently having errors.
This hotel is great! Not a bad thing to say! The suite I had was a 2 Queen and it came with a fridge, dishwasher (and dishes!), sink and small electric stovetop! Way more than expected.
Hot tub, even though jets are to high and could be hotter.
Likes: The bed was very comfortable and the room was a good size. Dislikes: You don't get daily maid service,so if you want clean towels daily you must take the dirty ones to the desk for exchange.
Comfy bed, nice kitchen with enough utensils to make a quick meal for 2.
Great location and a wonderful staff. You can walk to everything you need!
Property was clean location good. Parking late at night for female alone was not good. Asked front desk for assistance she just shrugged shoulders and said try parking at pool end. 2 consecutive nights hallway on 3 floor with heavy marijuana smell. Complained to front desk first night. Happened again second night.
The room was spacious and well equipped. Everything worked.
The room was clean, well stocked in the kitchen and the hotel was overall a very nice place.
Like any other Candlewood, this facility is nice, but back-to-the-basics. It is intended for those requiring an extended stay...do not expect a free breakfast or toiletries.
Located in Polaris, Candlewood Suites Polaris, an IHG Hotel is a leisurely stroll from sights such as Polaris Fashion Place and Magic Mountain Fun Center. This 122-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.
LED TVs come with cable channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Candlewood Suites Polaris, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.
I loved the room and amenities
My 1-bedroom queen suite was bigger than expected and quite nice.
Size of rooms plus kitchen
Filthy. Gross gross gross.
We were notified upon arrival that this was an extended stay location. The hallway and elevator smelled like marijuana. It was very noisy. Sounded like a dog running around above us. We could also hear the TV from the room next door. The walls and doors were dirty.
Thanks for the rating!
Nothing special. System is frequently having errors.
Thank you for your feedback! I'm unsure which system you are referring to having errors, but if we may be of any help, please do reach out!
This hotel is great! Not a bad thing to say! The suite I had was a 2 Queen and it came with a fridge, dishwasher (and dishes!), sink and small electric stovetop! Way more than expected.
We are so happy that your stay exceeded your expectations!
Hot tub, even though jets are to high and could be hotter.
Thanks for the candid review!
Likes: The bed was very comfortable and the room was a good size. Dislikes: You don't get daily maid service,so if you want clean towels daily you must take the dirty ones to the desk for exchange.
We appreciate you leaving us feedback to help us improve. Thank you for being our guest!