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Recent guest reviews

I loved the room and amenities

My 1-bedroom queen suite was bigger than expected and quite nice.

Size of rooms plus kitchen

Filthy. Gross gross gross.

We were notified upon arrival that this was an extended stay location. The hallway and elevator smelled like marijuana. It was very noisy. Sounded like a dog running around above us. We could also hear the TV from the room next door. The walls and doors were dirty.

Nothing special. System is frequently having errors.

This hotel is great! Not a bad thing to say! The suite I had was a 2 Queen and it came with a fridge, dishwasher (and dishes!), sink and small electric stovetop! Way more than expected.

Hot tub, even though jets are to high and could be hotter.

Likes: The bed was very comfortable and the room was a good size. Dislikes: You don't get daily maid service,so if you want clean towels daily you must take the dirty ones to the desk for exchange.

Comfy bed, nice kitchen with enough utensils to make a quick meal for 2.

Great location and a wonderful staff. You can walk to everything you need!

Property was clean location good. Parking late at night for female alone was not good. Asked front desk for assistance she just shrugged shoulders and said try parking at pool end. 2 consecutive nights hallway on 3 floor with heavy marijuana smell. Complained to front desk first night. Happened again second night.

The room was spacious and well equipped. Everything worked.

The room was clean, well stocked in the kitchen and the hotel was overall a very nice place.

Like any other Candlewood, this facility is nice, but back-to-the-basics. It is intended for those requiring an extended stay...do not expect a free breakfast or toiletries.

Lyra Dr Columbus OH

Hotel highlights

  • Walking distance to Polaris Fashion Place
  • Free WiFi and wired Internet in public areas
  • Free parking
  • 24-hour fitness center

Located in Polaris, Candlewood Suites Polaris, an IHG Hotel is a leisurely stroll from sights such as Polaris Fashion Place and Magic Mountain Fun Center. This 122-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.


Rooms

LED TVs come with cable channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.


Property features

Candlewood Suites Polaris, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Studio Suite, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible (Tub)

1 Queen Bed | Sleeps 2

Suite, 1 Bedroom (Tub)

1 Queen Bed | Sleeps 4

Studio Suite, 1 Queen Bed (Shwr)

1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites Polaris, an IHG Hotel

Everyone (10) Couples (4) Business (3) Family (12) Other (4) Friends (1)
5
Business Business

I loved the room and amenities

By on May 16, 2022

5
Everyone

My 1-bedroom queen suite was bigger than expected and quite nice.

By on Feb 20, 2022

4
Family

Size of rooms plus kitchen

By on Aug 3, 2021

1
Family with small children

Filthy. Gross gross gross.

By on Jul 8, 2021

2
Family

We were notified upon arrival that this was an extended stay location. The hallway and elevator smelled like marijuana. It was very noisy. Sounded like a dog running around above us. We could also hear the TV from the room next door. The walls and doors were dirty.

By on Apr 12, 2021

Review comment responded on Apr 16, 2021

We appreciate you leaving us feedback to help us improve. Thank you for being our guest!

3
Everyone

By on Jul 12, 2020

Review comment responded on Jul 14, 2020

Thanks for the rating!

2
Everyone

Nothing special. System is frequently having errors.

By on May 28, 2020

Review comment responded on Jul 14, 2020

Thank you for your feedback! I'm unsure which system you are referring to having errors, but if we may be of any help, please do reach out!

5
Family

This hotel is great! Not a bad thing to say! The suite I had was a 2 Queen and it came with a fridge, dishwasher (and dishes!), sink and small electric stovetop! Way more than expected.

By , from Mansfield Ohio on Mar 9, 2020

Review comment responded on Mar 31, 2020

We are so happy that your stay exceeded your expectations!

3
Partner Couples

Hot tub, even though jets are to high and could be hotter.

By on Feb 13, 2020

Review comment responded on Mar 31, 2020

Thanks for the candid review!

4
Business Business

Likes: The bed was very comfortable and the room was a good size. Dislikes: You don't get daily maid service,so if you want clean towels daily you must take the dirty ones to the desk for exchange.

By on Jan 25, 2020

Candlewood Suites Polaris, an IHG Hotel

8515 Lyra Dr, Columbus, OH 43240
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