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Best Western Plus Columbus Ft. Benning

2.5 out of 5.0

Recent guest reviews

We came here for my son's graduation from Basic Training and had a very nice stay. The hotel was clean and was within half a mile of shopping and entertainment. The staff were all extremely courteous, with the exception of one night front desk girl who acted like every question we had for her was putting her out and she was just generally rude. The room was clean and the bed was comfortable. The only other negative I have is that the ice machine was on another floor, and not very convenient. The breakfast was pretty yummy and offered lots of choices. I would definitely stay there again.

Very nice rooms. I loved the fact that it had a shower instead of tub.

Just a perfect hotel for our needs. The suite is spacious. The complementary breakfast is great and convenient.

The hotel parking was very accessible, the lobby was quite clean and modern-looking. The staff was just ok because they didn't seem to be happy. They weren't rude, but weren't really engaged, either.

Very good, only one thing the curtains need to be able to close all the way, the street light shined in the window at night and kept me awake it was so bright!, Just couldn't get the curtains to shut all the way because they were too short!

The second shift desk clerk was wonderful. The women on the morning shift at check in and check out was rude. We tried to get breakfast and waited and waited... No food and no coffee left and had breakfast at the IHOP down the road. Simple smile and apology would have gone a long way.

nice newer hotel, every thing was spic and span. has continental breakfast.

The people were nice, but the room was old and tired, the whole motel was. It was not 3 star or barely 2. Our problem was the TV, had no remote. Called and got one sent to the room. It would turn on and off, but not switch the channels. They couldn't do anything about it, when we asked for another room, they said none were available. So for the money spent, it was an overall lousy experience.

the staff was great, rooms clean, but they need to be updated

Hotel is in a very easily accessible street so it made it easy to go most any direction. The staff were very nice and helpful.

We had a wonderful stay at this hotel. The staff was gracious and very helpful. The hotel was beyond my expectations all The way around.

Stayed here for my sons basic training graduation. I feel I was misled as to proximity to the base. It was further than I expected or wanted, but easy enough access to the highway. About 20 min away. ( if you are coming here for graduation, allow yourself extra time to figure out how to navigate into the actual base. If you are going to sand hill. LOL). Staff was very friendly, minimal buffet style breakfast off the lobby. Pool area is very small. Great place to stay if you are not fussy and just want a place to shower and sleep. This is not meant to be a negative review. Just honest. It was very difficult booking a room not being familiar with the area and with the many many hotels to choose from.

From the moment I walked in the doors I knew my stay was going to be great... I was immediately greeted with a friendly smile and a warm welcome. The entire staff during my stay was hands down incredible every time I was either leaving or returning, I always received a warm smile and hello. I was visiting a loved one at Fort Benning during my stay and why yes, it was a bit of a drive from base (about a 20-25 minute drive), I would stay here again in a heartbeat! The housekeeping staff was so accommodating to my needs (extra towels, blankets, etc.) and always wished me a wonderful day as I was walking down the halls. On the days that I didn't need my room serviced, they would slip a kind little note under the door to let me know if there was anything they could do, to not hesitate to ask. The rooms were clean, very spacious, fully equipped (fridge, microwave, recharge chair, safe, and the list goes on), and more then comfortable in my eyes (the bed was amazing). Breakfast in the mornings was simple... oatmeal, eggs, toast, bagels, cereal, fruit, yogurt, sausage, etc. but was more then enough for me! They also offered free use of a local gym that was only .6 miles away very nice facility. If I ever find my way back to Columbus, I will most certainty be staying here again. Thank you for such a great stay.

I stayed at the Wyndham while my husband graduated from Basic Training. The hotel was VERY close to Fort Bragg and other amenities (shopping centers, restaurants, and so on). The hotel offered us a free pass to a partnering fitness center that was only 0.6 miles away so we used that and were very impressed.

This hotel was very nice and with a low price too boot. The location is probably the best in Columbus for proximity to food, shopping, and convenience. Also, the staff was exceptional nice.

Great service. The staff was very friendly. It was also very clean.

I enjoyed my stay, great staff and comfortable rooms. Location perfect to get to shopping and eating. Plan on staying again!

I had a late check in and the staff was great. Check in was fast and they were very helpful when I needed directions to the base.

In a good location on the North Side of Columbus, GA on one of the main thuroughfares, Veterans pkwy, and just off of I-85 for a straight shot into Fort Benning. Local to a bunch of chain restaurants and about 15 minutes from the downtown for the good stuff. Well kept, decent hot breakfast, quiet rooms, comfy beds. Looked recently updated. Only draw back is that there is no light to get out from the court to Veterans pkwy, traffic isn't too bad, but you may have to wait a little at peak hours and depending on how good of a driver is in front of you...

staff were very kind and helpfull continental beakfast good very clean rooms

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Plus Columbus Ft. Benning

Everyone (7) Couples (9) Business (5) Family (24) Other (12) Friends (3)
5

nice hotel close to ft. benning

Everyone

We came here for my son's graduation from Basic Training and had a very nice stay. The hotel was clean and was within half a mile of shopping and entertainment. The staff were all extremely courteous, with the exception of one night front desk girl who acted like every question we had for her was putting her out and she was just generally rude. The room was clean and the bed was comfortable. The only other negative I have is that the ice machine was on another floor, and not very convenient. The breakfast was pretty yummy and offered lots of choices. I would definitely stay there again.

By , from Homedale, ID on Aug 15, 2017

Review comment responded on Aug 17, 2017

Thank you for choosing Best Western Plus, Columbus/Ft. Benning for your most recent stay. We greatly appreciate your business and value your opinions. Once again, Thank you and we do hope to see you again in the very near future. Sincerely, J. Mark Fetner General Manager

5

it was close to the army base and shopping.

Everyone

Very nice rooms. I loved the fact that it had a shower instead of tub.

By , from Columbus Georgia on Apr 2, 2017

Review comment responded on Apr 14, 2017

Thank you for choosing Best Western Plus, Columbus/Ft. Benning for your most recent stay. We greatly appreciate your stay and value your opinions. Once again, Thank you and we do hope to see you again in the very near future. Sincerely, J. Mark Fetner General Manager

5

nice hotel, great hotel

Everyone

Just a perfect hotel for our needs. The suite is spacious. The complementary breakfast is great and convenient.

By , from Darien, CT on Mar 21, 2017

Review comment responded on Mar 25, 2017

Thank you for choosing Best Western Plus, Columbus/Ft. Benning for your most recent stay. We greatly appreciate your business and value your opinions. Once again, Thank you and we do hope to see you again in the very near future. Sincerely, J. Mark Fetner General Manager

4

great game day alternative location

Everyone

The hotel parking was very accessible, the lobby was quite clean and modern-looking. The staff was just ok because they didn't seem to be happy. They weren't rude, but weren't really engaged, either.

By , from Jacksonville, FL on Oct 26, 2016

4

good stay!

Everyone

Very good, only one thing the curtains need to be able to close all the way, the street light shined in the window at night and kept me awake it was so bright!, Just couldn't get the curtains to shut all the way because they were too short!

By , from Columbus Georgia on Oct 25, 2016

1

day desk clerk awful

Everyone

The second shift desk clerk was wonderful. The women on the morning shift at check in and check out was rude. We tried to get breakfast and waited and waited... No food and no coffee left and had breakfast at the IHOP down the road. Simple smile and apology would have gone a long way.

By on Oct 9, 2016

5

nice hotel in north columbus.

Everyone

nice newer hotel, every thing was spic and span. has continental breakfast.

By , from Tampa, FL on Jul 15, 2016

2

not that great

Couples

The people were nice, but the room was old and tired, the whole motel was. It was not 3 star or barely 2. Our problem was the TV, had no remote. Called and got one sent to the room. It would turn on and off, but not switch the channels. They couldn't do anything about it, when we asked for another room, they said none were available. So for the money spent, it was an overall lousy experience.

By on Dec 9, 2015

3

updating needed

Families

the staff was great, rooms clean, but they need to be updated

By on Dec 1, 2015

4

very comfortable hotel

Singles

Hotel is in a very easily accessible street so it made it easy to go most any direction. The staff were very nice and helpful.

By on Oct 6, 2015