it was nice
It states Colorado Springs but it’s really in Monument. Pretty far to get take out. 3 people asked me if I wanted housekeeping. I answered yes to all 3 but none was done. My toilet started running loudly. I finally was able to fix it myself. You have to pay for water. Not good if you’re not used to high altitude.
I loved seeing the mountains out of my window every morning. The staff was amazing. They were so polite and sweet. It was my first time in Colorado and it was due to a family emergency. Christian was one of the staff that really made an impact. I’d return any day. The cleanliness was also outstanding. Thank you
Loved the fireplace in the lobby and the hot drink always available
Very pretty, comfortable, friendly, helpful staff. Was following guidelines for Covid prevention.
Everything was great. The staff were welcoming. Room was spotless.
I liked that the morning staff was very nice. The young lady in the breakfast area was very nice the older lady cussed. Josh at the front desk was great. Our cleaning lady didn’t do great at all. She never wiped toilet swept restroom or vacuumed it seemed. She was kind but very young and seemed inexperienced.
this hotel is very convenient for visiting my family in the area.
The microwave in our room wasn’t working, the room wasn’t very clean, the mirror was very stained and the worst is the milk cartons from breakfast had been expired for several days. Other than that, the pool was amazing and fire pit overlooking the mountains were a great feature.
Comfy, relaxing, accommodating, and close to the wedding venue that we were at
Clean and comfortable. Easy access to the A.F. Academy.
Hotel is great and very comfortable. Probably your best choice for a hotel in Monument. Breakfast was decent and good selection. Now, if only the hotel would have done something about the old lady walking around annoying breakfast guests with her photo. Quite rude, especially when others don't share her religious views. I guess this type of thing is acceptable in the "Bible Belt" of Colorado.
I like the hotel it self but it said when I booked, free parking ,free internet, free breakfast ( I paid online for my 3 nights upfront) I didn't expect to pay an extra $60 at check out. If that was a fee for my FREE stuff they should of told me upfront!!
The first night we were there the alarm went off around midnight. Some idiot burned food in the microwave. We had to go outside and wait for the fire department to clear the area before going back inside. Although that wasn't the hotels fault there should have been some comp for that night. The breakfast was mediocre. The furniture in the rooms need to be updated. I have been in less expensive hotels that had much nicer decor in the rooms.
Clean, easy access to I25 near the Air Force Academy
Hotel is actually in Monument, CO. Near the AF Academy, but too far from town for convenience. Pluses: Nice staff, clean facility, great breakfast, easy off/on from freeway, beautiful views. Minuses: walls are too thin, every noise in hallway and next room clearly audible, hot tub jets not working at the time of our stay.
I thought this would be more like a suites hotel with a kitchenette. It had a refrigerator on the floor in the room, but no real kitchen. Was close to academy and served its purpose, but breakfast was a little weak and room was just ok.
Fairfield Inn & Suites Colorado Springs N./Air Force Academy is located 2.3 mi (3.7 km) from Western Museum of Mining and Industry and within a 10-minute drive of Bethesda memory. This 85-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay.
The 85 rooms have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard. Weekly housekeeping is available.
Guests of Fairfield Inn & Suites Colorado Springs N./Air Force Academy have access to an indoor pool, a fitness center, and a spa tub. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
it was nice
It states Colorado Springs but it’s really in Monument. Pretty far to get take out. 3 people asked me if I wanted housekeeping. I answered yes to all 3 but none was done. My toilet started running loudly. I finally was able to fix it myself. You have to pay for water. Not good if you’re not used to high altitude.
I loved seeing the mountains out of my window every morning. The staff was amazing. They were so polite and sweet. It was my first time in Colorado and it was due to a family emergency. Christian was one of the staff that really made an impact. I’d return any day. The cleanliness was also outstanding. Thank you
Greetings from Beautiful Colorado Springs! We appreciate your comments, and have shared them with Christian. We are delighted to have had you as our guest!
Loved the fireplace in the lobby and the hot drink always available
Greetings Lesa, There's nothing like coming in out of the winter wonderland into a warm welcoming lobby! We are glad you enjoyed your stay, and the hot drinks!
Very pretty, comfortable, friendly, helpful staff. Was following guidelines for Covid prevention.
Thanks Valerie! We are doing our best to keep our guests and staff safe during these unusual times. We are thrilled to hear you enjoyed your visit.
Thanks for the high five! We are pleased you enjoyed your stay!
Everything was great. The staff were welcoming. Room was spotless.
Thank you Wanderer! We are delighted you enjoyed your visit.
Thanks for the great review! We are delighted to have served you.
I liked that the morning staff was very nice. The young lady in the breakfast area was very nice the older lady cussed. Josh at the front desk was great. Our cleaning lady didn’t do great at all. She never wiped toilet swept restroom or vacuumed it seemed. She was kind but very young and seemed inexperienced.
Greetings from Colorado Springs, I am pleased that overall you enjoyed your stay. I appreciate your feedback regarding the service opportunities here on property. I will be certain to address them with the team as a training opportunity.
Thanks for the great review! We hope to see you again soon.
Greetings from Colorado Springs. We are sorry to hear we missed the mark during your stay! We hope to have the opportunity to change your impression.