Pullman Cologne

4.5 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Pullman Cologne

Exterior
Deluxe Room, 1 King Bed (Domblick) | Premium bedding, minibar, in-room safe, desk
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Neumarkt
    ‪6 min walk‬
  • Place, Old Market
    ‪12 min walk‬
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪17 min drive‬

Room options

Superior Room, 1 King Bed

8.4 out of 10
Very good
(52 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(16 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cologne

Located in Old Town Cologne, Pullman Cologne is a leisurely stroll from popular sights such as Wallraf-Richartz Museum and Old Market. This 275-room, 4.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Friesenplatz - 4 min walk - 0.3 miles
  • Neumarkt - 6 min walk - 0.3 miles
  • Old Market - 12 min walk - 0.7 miles
  • Cologne Cathedral - 12 min walk - 0.7 miles
  • City Hall - 13 min walk - 0.7 miles

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪e.l.f. - ‬2 min walk
  • ‪LAB12 - ‬1 min walk
  • ‪Babylon Sauna - ‬1 min walk
  • ‪Copenhagen Coffee Lab - ‬3 min walk
  • ‪Bastians - ‬3 min walk

About this property

Pullman Cologne

Luxury hotel with a full-service spa and a fitness center
Guests staying at Pullman Cologne enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 29 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, free newspapers, and a terrace.
Guests can expect wired internet, free WiFi, and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.
Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Are free cancellation options available at Pullman Cologne?

Pullman Cologne offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Pullman Cologne?

This hotel is situated in Old Town Cologne, just steps from Römerturm, and within a 10-minute walk of Friesenplatz and Neumarkt. You'll also find Cologne Cathedral and LANXESS Arena within a short drive.

Is parking available on site at Pullman Cologne?

Yes, parking is offered for EUR 29 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Pullman Cologne?

Spa Pullman is the hotel's spa and services include body treatments, facials, and massages.

Does Pullman Cologne include a casino at the property?

No, Pullman Cologne doesn't have a casino.

Will I find an indoor pool at Pullman Cologne?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Pullman Cologne?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Pullman Cologne?

No, but this hotel does have a sauna.

Does Pullman Cologne feature a restaurant that includes a breakfast menu?

Yes, Pullman Cologne serves buffet breakfast for a surcharge each morning at d.light.

Will Pullman Cologne allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pullman Cologne for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Pullman Cologne?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Pullman Cologne?

The closest major airport to Pullman Cologne is Cologne - Bonn Airport (CGN), which is 9.8 mi away (19 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.6 mi away.

Are there rooms with balconies that I can book at Pullman Cologne?

No, you won't find guestrooms with balconies at Pullman Cologne.

Pullman Cologne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Ana Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael Robert, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property nice hotel freindly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean hotel with friendly and efficient staff. Breakfast was very good
Stayed 3 nights in Sep 2025

8/10 Good

SANGBOK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weak wifi near room 524

Overall, it was very good except wifi signal near room 524 was so weak and not connecting most of time even after the front provided a premium one (connect3), so I had to use my cell phone data most of time to do my work. Hope they can improve it.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Good location. Comfortable room. Very good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Atila

Liked: Cleanliness, staff & service

Good location and sufficient quality

Location is great, Neumarkt is just a short walk away. Breiter Str has abundant cafe's, bakeries for a quick morning grab or chill in warm sunlight. Hotel is efficient and quiet. Only downsides were the bathroom which needs slight refurbishment and TV which doesn't have access to digital platforms of our choice.
Stayed 3 nights in Aug 2025

8/10 Good

Denitsa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a short trip.
Stayed 4 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel, i fredeligt og stille område. Meget gode værelser og dejlig morgenmad.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

ELIAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Marlon

Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and friendly customer service. Very convenient location. Amazing brunch selection. Highly recommended
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The boiler broke and there was no hot water and the staff did not communicate or try to
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Leila Margarida, Richmond

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado e atendimento cordial
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Points positifs : La chambre était propre et très confortable. La vue était extraordinaire. Les petites boissons offertes dans la chambre étaient très agréable. Le personnel était souriant et accueillant. L'hôtel est très bien placé. Points négatifs : les portes des chambres voisines claquent et réveillent tard le soir ou tôt le matin. Des travaux ont eu lieu pour rénover les salles de bains de certaines chambres durant notre séjour et nous n'en avons pas été informés en amont. Les bruits de perceuse et de marteaux étaient très forts et insupportables le matin. J'avais demandé une chambre au calme et j'en ai obtenu une au milieu des travaux. C'est vraiment dommage, cela a un peu gaché notre séjour. Nous aurions certainement reservé ailleurs si nous avions su cela en avance, et ce malgré le confort de la chambre.
Stayed 5 nights in Jul 2025

8/10 Good

Jean-Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will love to stay again

Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff.
Stayed 1 night in Jul 2025

8/10 Good

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and the AC didn't power up a bit -- and we're in the midst of summer!
Stayed 1 night in Jul 2025

10/10 Excellent

marilyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2025