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Pullman Cologne

4.5 star property
Luxury hotel with a full-service spa, near Wallraf-Richartz Museum

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Photo gallery for Pullman Cologne

Exterior
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Lobby
Bar (on property)
Deluxe Room, 1 King Bed (Domblick) | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Neumarkt
    ‪6 min walk‬
  • Place, Old Market
    ‪12 min walk‬
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(55 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(17 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed (FORD)

  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds (FORD)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cologne

Located in Innenstadt, Pullman Cologne is a leisurely stroll from popular sights such as Wallraf-Richartz Museum and Old Market. This 275-room, 4.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Friesenplatz - 4 min walk - 0.3 miles
  • Neumarkt - 6 min walk - 0.3 miles
  • Old Market - 12 min walk - 0.7 miles
  • Cologne Cathedral - 12 min walk - 0.7 miles
  • City Hall - 13 min walk - 0.7 miles

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪e.l.f. - ‬2 min walk
  • ‪LAB12 - ‬1 min walk
  • ‪Babylon Sauna - ‬1 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Copenhagen Coffee Lab - ‬3 min walk

About this property

Pullman Cologne

Luxury hotel with a full-service spa, near Wallraf-Richartz Museum
Guests staying at Pullman Cologne enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 29 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, free newspapers, and a terrace.
Guests can expect wired internet, free WiFi, and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.
Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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$112 nightly
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Feb 8 - Feb 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Are free cancellation options available at Pullman Cologne?

Pullman Cologne offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Pullman Cologne?

This hotel is situated in Innenstadt within a 10-minute walk of Friesenplatz, Neumarkt, and Cologne City Museum. You'll also find Cologne Cathedral and LANXESS Arena within a short drive.

Is there parking available at Pullman Cologne?

Yes, parking is offered for EUR 29 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Pullman Cologne?

Spa Pullman is the hotel's spa and services include body treatments, massages, and facials.

Does Pullman Cologne include a casino at the property?

No, Pullman Cologne doesn't have a casino.

Will I find an indoor pool at Pullman Cologne?

No, there is no indoor pool at this hotel.

Is Pullman Cologne a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Pullman Cologne have a hot tub?

No, but this hotel does have a sauna.

Does Pullman Cologne feature a restaurant that includes a breakfast menu?

Yes, Pullman Cologne serves buffet breakfast for a surcharge each morning at d.light.

Will Pullman Cologne allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pullman Cologne for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Pullman Cologne?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Pullman Cologne?

The closest major airport to Pullman Cologne is Cologne - Bonn Airport (CGN), which is 9.8 mi away (19 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.6 mi away.

Are there rooms with balconies that I can book at Pullman Cologne?

No, there aren't any guestrooms with balconies at Pullman Cologne.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1006 reviews
Rating 8 - Good. 281 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

David

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Bernd

Liked: Cleanliness, staff & service
Das Hotel liegt sehr schön zentral. Allerdings merkt man den Zimmern schon einen gewissen Renovierungsstau an. Silikonfugen im Bad war zum Teil verschimmelt, Holz abgestoßen oder Oberflächen mit Wasserrändern versehen. Schön war hingegen, das 2 verschiedene Kopfkissenhärten angeboten wurden und das die Minibar inklusive war. Das Frühstück war sehr gut und ließ eigentlich keine Wünsche offen. Was ich sehr schade finde ist, das die Bar Lab 12 nur an 3 tagen in der Woche geöffnet hat. Da ich gelegentlich in Köln bin, gehört das Pullmann immer zu meiner Auswahl von 3 Hotels, die ich bevorzuge.
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities
Good location With parking on site is convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nazila

Liked: Cleanliness
Disliked: Staff & service
The staff (some of ladies in front desk) need to learn more helpful and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Oct 2025

8/10 Good

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was good. Hotel was clean, room was great with descent size. Breakfast selection is limited however. Could use some improvements in that area.
Stayed 2 nights in Oct 2025

6/10 Okay

Lior

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Problem with the shower: It was difficult to regulate the water, and it was difficult to shower.
Stayed 4 nights in Sep 2025

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for us on a workacation!
Stayed 6 nights in Sep 2025

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most aspects were very good - except some of the staff who were unpleasant about a problem - and I overheard a couple of other interactions that were similar. They really do not seem to like people booking through expedia.
Stayed 4 nights in Jul 2025

8/10 Good

William Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Sep 2025

10/10 Excellent

Saleh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Geoff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Elin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff are very helpful. When we return to visit, we are happy to stay there again
Stayed 3 nights in Sep 2025

8/10 Good

Ana Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael Robert, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property nice hotel freindly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean hotel with friendly and efficient staff. Breakfast was very good
Stayed 3 nights in Sep 2025

8/10 Good

SANGBOK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weak wifi near room 524

Overall, it was very good except wifi signal near room 524 was so weak and not connecting most of time even after the front provided a premium one (connect3), so I had to use my cell phone data most of time to do my work. Hope they can improve it.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Good location. Comfortable room. Very good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Atila

Liked: Cleanliness, staff & service

Good location and sufficient quality

Location is great, Neumarkt is just a short walk away. Breiter Str has abundant cafe's, bakeries for a quick morning grab or chill in warm sunlight. Hotel is efficient and quiet. Only downsides were the bathroom which needs slight refurbishment and TV which doesn't have access to digital platforms of our choice.
Stayed 3 nights in Aug 2025

8/10 Good

Denitsa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a short trip.
Stayed 4 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2025

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