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Pullman Cologne

4.5 out of 5.0

Recent guest reviews

I was very pleased with this hotel. The staff was amazingly friendly and very accommodating the food was excellent and it was a really great value! I have absolutely no complaints about this hotel whatsoever.👍⭐️⭐️⭐️⭐️⭐️👍#greatpillows

our stay in cologne was very enjoyable, and one of the reason was because of the hotel., our first night rest after a long flight. we landed at frankfurt and drove straight to cologne for a 2 nights stay. the room was very clean and the bed was very comfortable. the location is great because a few minute walk will bring you the the shopping areas. , my wife had a grand time shopping at that area.

Nice Hotel 15 minute walk from the DOM. 25 minute walk from Old Town. We were booked into a Deluxe room. Bathroom was small, but the free mini bar was a nice touch. Cocktails and dinner in the hotel restaurant was nice but not for those on a budget. Easy walking distance to some lovely little restaurants nearby. Great for a Buisness trip but if I was traveling to see the sights I would look at staying closer to the Dom. Weather may have had a little to do with this opinion.

Unfortunately, the staff lack of hotels experience, hotel surroundings area is super excellent the best in Kolon, allot of variety shops allot of restaurants every thing within walking distances but you have to discover it by self the staff wont inform you at all maybe because the German nature assuming that people knows everything!

This is a very good choice in Cologne. Centrally located, the hotel is quite new and has excellent facilities. Due to dates overload we had to book Junior Suites, which are simply great. Excellent breakfast and small but fully equipped fitness facility. Nice restaurants within walking distance.

Went for our 10 year anniversary. Lovely hotel close to everything. I have to say thank you to the receptionists who had absolute fantastic customer service skills in helping with ideas on where to visit and eat. The hotel gave us a fab room for our anniversary and also a nice surprise in a heart shaped cake. Thank you Pullman Cologne for a really special visit.

The location actually turned out better than it looked at first glance. Be sure to visit the strip of bars and restaurants just to the east. It's a 20 minute walk to the cathedral and river walk, but it's a nice one if you stick to the pedestrian only area that connects the hotel area. The internet went down hard while we were there and the staff seemed complacent about getting it fixed' it was a local holiday but not back home, so this hit me where it counts--that's why one needs to be able to count on business-oriented hotels to deliver such services. Gave it four stars on balance, as one can't pick 3.5

Stayed here a few times on business. Rooms are quite spacious though this hotel is possible not for those on a budget. Location is good for nearby historical attractions and for shopping and nightlife. Breakfast isn't cheap but consists of an ample buffet for those wish to 'bulk up' for the day. There are plenty of nearby bakeries for those who want something less expensive. Room service was a little disappointing: burger was lukewarm and not cooked well enough for my tastes (I'm told the club sandwiches are better).

We stayed here for the Easter weekend. We arrived by train and walked from the train station, it took about 15 minutes but was a very easy walk. Check in was quick and the receptionist explained the hotel amenities and gave us a map of Cologne, As Gold Accor Club members we were upgraded and given a lovely room on the 11th floor. The room contains all the usual amenities and a Nespresso coffee machine. At the side of the bed is a pull cord labelled "pull me". When you pull it you're rewarded with lullaby type music. It made us smile. Our room was immaculately clean and showed no signs of wear and tear. It was a great room. Breakfast is worth the price. The choice is amazing and there's something for everyone including a glass of sparkling wine. There is a chef cooking any style of eggs to order for people. We had a mean in the bar on the first night and the portion size was very big and the quality of the food was very good. We also used the 12 floor bar on both nights and it's a lovely place for a chilled out drink whilst watching the sunset over Cologne Dom. The cocktail list is interesting and watching them being made and delivered to the person who'd ordered them was a theatrical performance to behold. They were great. We had a lovely stay and can't recommend the hotel enough, we would definitely stay here again if we were in Cologne.

The hotel is modern with large clean rooms and comfortable beds. Bathroom is clean with nice fluffy towels. Some rooms have nice view of the cathedral and city. Staff nice and helpful. Breakfast is good with many various choices.

Helenenstr. 14 Cologne NW

Located in Altstadt-Nord, Pullman Cologne is a leisurely stroll from popular sights such as Cologne Cathedral and Volkstheater Millowitsch. This 275-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's in central Cologne and also a short walk from Romano-Germanic Museum and Wallraf-Richartz-Museum.


In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, available for a fee.

All of Pullman Cologne's 275 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can enjoy satellite TV and stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include laptop-compatible safes, phones, and desks.


Guests staying at Pullman Cologne enjoy access to a full-service spa, a fitness center, and a sauna. Onsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Property features

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Suite, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1711 reviews