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CityClass Hotel Alter Markt

4.0 star property
Hotel with a restaurant, steps from City Hall
VIP Access

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Photo gallery for CityClass Hotel Alter Markt

Daily buffet breakfast (EUR 18.90 per person)
Front of property
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite | View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Alter Markt 55, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Musical Dome
    ‪6 min walk‬
  • Place, LANXESS Arena
    ‪3 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪15 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.0 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

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About the neighborhood

Cologne

Located in Old Town Cologne, CityClass Hotel Alter Markt is next to popular attractions like City Hall and Cologne Philharmonic. This 63-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Cologne Cathedral - 3 min walk - 0.2 miles
  • Musical Dome - 6 min walk - 0.4 miles
  • Chocolate Museum - 11 min walk - 0.6 miles
  • Cologne Trade Fair Grounds - 18 min walk - 1.0 mile
  • LANXESS Arena - 3 min drive - 1.3 miles

Getting around

  • Heumarkt U-Bahn - 5 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Cologne - Bonn Airport (CGN) - 21 min drive

Restaurants

  • ‪Eiscafé Raffaello - ‬2 min walk
  • ‪Peters Brauhaus - ‬1 min walk
  • ‪Papa Joe's Biersalon Klimperkasten - ‬1 min walk
  • ‪Slavia - ‬2 min walk
  • ‪City Class Residence Hotel - ‬1 min drive

About this property

CityClass Hotel Alter Markt

Hotel with a restaurant, steps from City Hall
Guests of CityClass Hotel Alter Markt enjoy free WiFi in public areas, a meeting room, and a computer station. Offsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this hot springs hotel include free newspapers, a terrace, and a TV in a common area.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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CityClass Hotel am Dom
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,009 reviews
$111 nightly
The price is $125
Nov 9 - Nov 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 19 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

Frequently asked questions

Are free cancellation options available at CityClass Hotel Alter Markt?

CityClass Hotel Alter Markt offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at CityClass Hotel Alter Markt?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at CityClass Hotel Alter Markt on Oct 19, 2025 start from $108.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near CityClass Hotel Alter Markt?

This hotel is situated in Old Town Cologne within a 10-minute walk of Cologne Cathedral and Musical Dome. You'll also find Chocolate Museum and LANXESS Arena within a short drive.

Is there parking available at CityClass Hotel Alter Markt?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 19.20 per day (discounts available).

Does CityClass Hotel Alter Markt feature a casino on the premises?

No, CityClass Hotel Alter Markt doesn't have a casino.

Is there an indoor pool at CityClass Hotel Alter Markt?

No, there is no indoor pool at this hotel.

Is CityClass Hotel Alter Markt a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at CityClass Hotel Alter Markt?

No, this hotel doesn't have a spa tub.

Does CityClass Hotel Alter Markt have a restaurant with a breakfast menu?

Yes, CityClass Hotel Alter Markt serves buffet breakfast for a surcharge each morning at Cafe-Lounge Alter Markt55.

Will CityClass Hotel Alter Markt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at CityClass Hotel Alter Markt for a fee of EUR 19 per pet, per night.

Does CityClass Hotel Alter Markt have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from CityClass Hotel Alter Markt?

The closest major airport to CityClass Hotel Alter Markt is Cologne - Bonn Airport (CGN), which is 9.7 mi away (21 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.9 mi away.

Are there rooms with balconies that I can book at CityClass Hotel Alter Markt?

No, there aren't any guestrooms with balconies at CityClass Hotel Alter Markt.

CityClass Hotel Alter Markt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 630 out of 1013 reviews
Rating 8 - Good. 303 out of 1013 reviews
Rating 6 - Okay. 54 out of 1013 reviews
Rating 4 - Poor. 12 out of 1013 reviews
Rating 2 - Terrible. 14 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Great hotel for the price. The AC could be a little colder. Everything else was perfect.
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel Berg

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

We had a great stay. The hotel was so close to everything and conveniently located to the train station. It was one of the hottest days of the summer and the staff brought extra fans and water for us to the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Jul 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a quick trip to the city- everything nearby and easy to find.
Stayed 1 night in Jun 2025

6/10 Okay

JAMES, Richmond

Location is great! But nothing is in the room. No hot water pot, no tea and coffee bags in the room.
Stayed 1 night in Jun 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Cologne

Nice quiet stay in Cologne with a good location and convenient. Very walkable with shops and close to train station and of course the beautiful cathedral! Good value for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Sidney, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious room, super convenient, great view.
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay. Would highly recommend

Very pleasant stay. Room was comfortable, over looking the square. Staff really friendly. Hotel was very central. We paid extra for Breakfast, which was excellent
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location. Very clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maziyar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place just where you must be when in Köln
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall, we were disappointed with our stay. Our room was fairly large with a king bed and good-sized shower. The hotel is modern and aesthetically pleasing. The location is very convenient as it's close to the Cologne Hbf central train station (10-minute walk with luggage), the main attractions of the Cologne Cathedral, Rhein River (8-minute walk), and Alter Markt square, as well as shopping and restaurants. The Cons: the most disappointing portions of our stay was with the air conditioner in our room, noise, and staff. As temperatures averaged in the high 70's (26 Celsius), we found that our room was very uncomfortable from the heat. To our dismay, we could not adjust the thermostat to cool the room. I reported the issue to the nighttime staff however, she just blew me off stating that the temperature was set to 19 Celsius and could not be adjusted. She did not offer to investigate the matter or offer and different room. Our only saving grace was that we could open the windows. The area was very noisy during the evenings into the early morning hours from the "revellers" who were drinking at the various pubs and restaurants as well as from motor vehicles. In all, this made for some rough nights of sleep. Our experience with the staff was not that great. Some of the daytime staff were relatively friendly however, the nighttime staff person was not friendly at all and wore it on her face. Should we pay a return visit to Cologne, we will not consider this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steve, Paradise valley

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Not our first time in this hotel and won't be our last! Room 502 was lovely and spacious. Extremely warm at night and could mot adjust the aircon but this didn't take away from our lovely stay. Can't recommend enough as a central base to explore Köln.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb, right in the middle of the Old Market in Cologne, and steps away from the Cologne Cathedral. The staff is very friendly, and the facility is wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Edoardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really had a lovely time in Koln. The hotel is very clean and the room and bathroom big. It's very cosy and we will definitely come back !!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cailey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very kind
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fariba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

KYLE, County Antrim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to main attractions
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every respect- location, service, facilities, ….
Stayed 2 nights in May 2025

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025