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Holiday Inn Ciudad del Carmen by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Ciudad del Carmen by IHG

Outdoor pool, sun loungers
Bar (on property)
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 31 No 274 Col Benito Juarez, Ciudad del Carmen, CAM, 24170
  • Place, Plaza Zentralia Shopping Center
    ‪13 min walk‬
  • Place, Church of Our Lady of Fatima
    ‪3 min drive‬
  • Place, Macumba Seafood Market
    ‪4 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪16 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 339 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 339 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Pool View

Standard Room, 2 Queen Beds, Pool View | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1565 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • 1565 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,005 reviews
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Jun 12 - Jun 13
Total with taxes and fees
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About the neighborhood

Ciudad del Carmen

Church of Our Lady of Fatima is within a mile (2 km) of Holiday Inn Ciudad del Carmen by IHG, and other popular sites like Laguna de Terminos are within a couple of miles (3 km). This 148-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Plaza Zentralia Shopping Center - 13 min walk - 0.7 miles
  • Resurgimiento Stadium - 13 min walk - 0.7 miles
  • Church of Our Lady of Fatima - 3 min drive - 1.2 miles
  • Macumba Seafood Market - 4 min drive - 1.4 miles
  • Norte Beach - 7 min drive - 2.3 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 2 min drive

Restaurants

  • ‪Mr. Pampas Cd. Carmen - ‬5 min walk
  • ‪Las Marquesitas - ‬4 min walk
  • ‪El Capricho - ‬1 min walk
  • ‪Hot dogs la shusha - ‬2 min walk
  • ‪Toks - ‬4 min walk

About this property

Holiday Inn Ciudad del Carmen by IHG

Guests of Holiday Inn Ciudad del Carmen by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include coffee makers, free long-distance calls, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Courtyard by Marriott Ciudad del Carmen Campeche
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,005 reviews
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The price is $74
Jun 12 - Jun 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Akalan

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (100 inch wide door)
  • Front entrance ramp
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 390 per pet, per week, plus a deposit of MXN 390 per week
  • Dogs and cats only
  • 3 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Pet deposit: MXN 390 per week
  • Pet fee: MXN 390 per pet, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Heating is not provided.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Ciudad Carmen
Holiday Inn Ciudad Carmen Ciudad del Carmen
Holiday Inn Ciudad Carmen Hotel
Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen
Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
Ciudad Del Carmen Holiday Inn
Ciudad Del Carmen By Ihg
Holiday Inn Ciudad del Carmen
Holiday Inn Ciudad del Carmen by IHG Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Ciudad del Carmen by IHG?

Holiday Inn Ciudad del Carmen by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Ciudad del Carmen by IHG?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Ciudad del Carmen by IHG on Jun 12, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Ciudad del Carmen by IHG?

This hotel is located in Ciudad del Carmen, a short 12-minute walk from Plaza Zentralia Shopping Center and also 14 minutes on foot from Resurgimiento Stadium. You'll also find El Zacatal Bridge and Zaragoza Park within a short drive.

Is there parking available at Holiday Inn Ciudad del Carmen by IHG?

Yes, valet and self parking are offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking is also available.

Does Holiday Inn Ciudad del Carmen by IHG feature a casino at the property?

No, Holiday Inn Ciudad del Carmen by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Ciudad del Carmen by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn Ciudad del Carmen by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn Ciudad del Carmen by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Ciudad del Carmen by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Ciudad del Carmen by IHG serves buffet breakfast for a surcharge each morning at Akalan.

Will Holiday Inn Ciudad del Carmen by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Ciudad del Carmen by IHG for a fee of MXN 390 per pet, per week. A deposit of MXN 390 per week is collected.

Are there connecting rooms at Holiday Inn Ciudad del Carmen by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Ciudad del Carmen by IHG?

The closest major airport to Holiday Inn Ciudad del Carmen by IHG is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is within a mile.

Are there rooms with balconies at Holiday Inn Ciudad del Carmen by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Ciudad del Carmen by IHG.

Holiday Inn Ciudad del Carmen by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 300 reviews
Rating 8 - Good. 81 out of 300 reviews
Rating 6 - Okay. 22 out of 300 reviews
Rating 4 - Poor. 9 out of 300 reviews
Rating 2 - Terrible. 7 out of 300 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really great place to stay highly recommended
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

chris

Always a great place to stay. They really offer amazing service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in May 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to the airport lots of shopping options close by and also many good options
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

ma de los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Nov 2022
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
descent hotel in carmen
Stayed 1 night in Jan 2023
Verified

8/10 Good

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Mateus

Liked: Cleanliness, room comfort
Disliked: Staff & service
Probably the rudest staff I've ever dealt with in a hotel. Bed was exceptionally comfortable.
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Yildra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jul 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities
The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Bjoern

Disliked: Cleanliness, property conditions & facilities
Super loud, fans running all the time, and everything looks and feels old.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Eduardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They do not tell you that the hotel is under remodeling when you make the reservation. Very noisy and inconvenient. Access to the room changes every night and they do not tell you. The signs showing the new access to your room are very poor or do not exist. It's up to you to find your way to your room.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2026
Verified

8/10 Good

DOMINGO

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

Arturo

Disliked: Cleanliness, property conditions & facilities, room comfort
La habitación olía a humedad; el colchón y los blancos en muy mal estado.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roselia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los trabajadores son de lo más amable se siente uno cómodo los felicito
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre es garantía hospedarse aquí!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con respecto a la cama...se nos hizo demasiado blanda (somos personas com sobrepeso) y eso dificultó la comodidad...creo que una cama con mejor soporte y que no se hinda estaría mejor
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Perfecto
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

RAYMUNDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incluir Netflix y plataformas de películas en las teles
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Juan

Muy amables las personas que trabajan allí, y el hotel perfecto
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lorena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El personal amable, sin embargo las instalaciones y habitaciones están en mal estado y muy sucias, hace falta mucho mantenimiento
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

JOSE FRANCISCO

Uno de los dos elevadores no funcionaba, y había fila. Bajamos por las escaleras de emergencia y nos regañó la seguridad. Adicional, el wc del baño no funcionaba, echaba agua
Stayed 1 night in Jul 2025

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