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Hotel Balam Puerto

2.0 star property
Hotel in Ciudad del Carmen with a 24-hour front desk

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Photo gallery for Hotel Balam Puerto

Terrace/patio
Exterior
Exterior
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Calle 47, Ciudad del Carmen, CAM, 24178
  • Place, Norte Beach
    ‪9 min drive‬
  • Place, Our Lady of Carmen Church
    ‪10 min drive‬
  • Place, El Zacatal Bridge
    ‪12 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, free WiFi

Comfort Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room | Desk, free WiFi

Basic Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room | Desk, free WiFi

Comfort Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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About the neighborhood

Ciudad del Carmen

Within a short walk of Church of Our Lady of Fatima, Hotel Balam Puerto is within a mile (2 km) of Resurgimiento Stadium. This 12-room hotel welcomes guests with conveniences like free in-room WiFi, a terrace, and a 24-hour front desk.

What's nearby

  • Church of Our Lady of Fatima - 7 min walk - 0.4 miles
  • Domo del Mar Convention Center - 8 min drive - 1.4 miles
  • Norte Beach - 9 min drive - 1.6 miles
  • Our Lady of Carmen Church - 10 min drive - 1.8 miles
  • El Zacatal Bridge - 12 min drive - 1.9 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 6 min drive

Restaurants

  • ‪Churreria Martinez - ‬7 min walk
  • ‪Hot Dogs "Chendo - ‬8 min walk
  • ‪Tacos de MACHACA - ‬5 min walk
  • ‪Tortas Quinteros - ‬8 min walk
  • ‪Capiro's Pizzas - ‬6 min walk

About this property

Hotel Balam Puerto

Hotel in Ciudad del Carmen with a 24-hour front desk
Guests staying at Hotel Balam Puerto enjoy free WiFi in public areas, a terrace, and a water dispenser. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi. Desks and free toiletries are also standard. Weekly housekeeping is available.

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Nov 11 - Nov 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Balam Puerto Hotel
Hotel Balam Puerto Ciudad del Carmen
Hotel Balam Puerto Hotel Ciudad del Carmen

Frequently asked questions

What can I see within easy reach of Hotel Balam Puerto?

This hotel is located in Ciudad del Carmen within a short 16-minute walk of Resurgimiento Stadium. You'll also find Norte Beach and El Zacatal Bridge within a short drive.

Will I be able to park at Hotel Balam Puerto?

Yes, though motorcycle parking only and bicycle parking.

Does Hotel Balam Puerto feature a casino at the property?

No, Hotel Balam Puerto doesn't have a casino.

Is there an indoor pool at Hotel Balam Puerto?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Balam Puerto?

Amenities at this hotel that appeal to couples include a terrace and a 24-hour front desk.

Are there hot tubs at Hotel Balam Puerto?

No, this hotel doesn't have a spa tub.

Does Hotel Balam Puerto have a restaurant that serves breakfast?

No, Hotel Balam Puerto doesn't have a restaurant that serves breakfast.

Does Hotel Balam Puerto allow pets to stay free of charge?

No, pets aren't allowed at Hotel Balam Puerto though service animals are welcome.

Does Hotel Balam Puerto have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Balam Puerto?

The closest major airport to Hotel Balam Puerto is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is 2.1 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Hotel Balam Puerto?

No, there aren't any guestrooms with balconies at Hotel Balam Puerto.

Reviews

Hotel Balam Puerto Reviews

8.4

Very Good

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

8/10 Good

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
El personal súper atento y todo muy limpio.
Stayed 1 night in Aug 2025

6/10 Okay

Rocío

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le falta solucionar detalles

La dirección que tienen registrada no es la correcta, te manda completamente a otra dirección opuesta y al lado contrario de donde se ubica realmente, NO cuentan con estacionamiento aunque en la aplicación dice que tienen, en el Baño se sale toda el agua de la regadera cuando se está bañando se hace un desastre de agua y se inunda todo el baño por la misma razón,
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy bonitas y bien equipadas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es nuevo, muy lindo y tranquilo
Stayed 1 night in Apr 2025

8/10 Good

Javier Adalberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno oara un descanso tranquilo
Stayed 2 nights in Apr 2025

8/10 Good

Jesús

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025