Porto Real

Hotel in Ciudad del Carmen with a fitness center and an outdoor pool

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy a relaxing stay in a spacious building with a balcony offering views of the surrounding greenery, a swimming pool, and a patio for socializing.

Enjoy meals at the dining table in this kitchen, which offers an oven and coffee maker.

Compact kitchen area with a refrigerator, sink, and countertop, featuring a framed picture on the wall.

Relax in this inviting living room with a sofa, chair, and coffee table, offering a view of the well-maintained lawn.

Enjoy a restful night's sleep in this well-maintained room with a comfortable bed and simple design.

Overview
Rooms
Location
Policies

Popular amenities

Kitchen
Gym
Pool
Pet friendly
Laundry
Housekeeping

Explore the area

Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120

Our Lady of Carmen Church
‪13 min walk‬
Zaragoza Park
‪13 min walk‬
Norte Beach
‪2 min drive‬
Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
‪6 min drive‬

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Room options

Luxury Suite

Sleeps 4
2 Queen Beds

Business Suite, 1 Queen Bed

Very good

Sleeps 2
1 Queen Bed

Premium Suite

City view
Sleeps 5
1 King Bed and 1 Queen Bed

Superior Suite

Very good

Sleeps 4
2 Double Beds

Junior Apartment, 1 Bedroom

Exceptional

City view
Sleeps 2
1 Queen Bed

About the neighborhood

Ciudad del Carmen

Located in Santa Margarita, Porto Real is a leisurely stroll from sights such as Victoriano Nieves Cespedes Museum and Zaragoza Park. This 25-room hotel has an outdoor pool, free in-room WiFi, and a gym.

What's nearby

Victoriano Nieves Cespedes Museum - 7 min walk - 0.4 miles
Our Lady of Carmen Church - 13 min walk - 0.7 miles
Zaragoza Park - 13 min walk - 0.7 miles
Norte Beach - 2 min drive - 1.4 miles
El Zacatal Bridge - 3 min drive - 2.0 miles

Getting around

Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

‪Rush - ‬6 min walk
‪Los 3 Taquitos - ‬7 min walk
‪Taqueria "La Casa del Torero - ‬7 min walk
‪La Josefina - ‬10 min walk
‪Tortugueros Beach Clud - ‬4 min walk

About this property

Porto Real

Hotel in Ciudad del Carmen with a fitness center and an outdoor pool

At Porto Real, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a garden.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchenettes, dining areas, and refrigerators.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

Spanish

Similar properties

Welcome to our lobby, featuring a reception desk, comfortable sofas, and a large clock.

Pool
Parking included
Free WiFi
Restaurant

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking includes off-street options

Things to do

Gym
Outdoor pool

Family friendly

In-room full-sized refrigerator/freezer
In-room kitchenette
Laundry facilities
Outdoor pool
Separate in-room dining area

Conveniences

Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Outdoors

Garden

Accessibility

No elevator

Designated smoking areas (fines apply)

Room amenities

Bathroom

Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Griddle
Kitchenette
Separate dining area

Air conditioning
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The following facilities are closed on Monday:

Outdoor pool

Access methods

Host will greet you

Pets

This property welcomes pets for MXN 100 per pet, per day, plus a deposit of MXN 1000 per stay
Dogs and cats only
3 total pets
Pets may not be left unsupervised
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: MXN 1000 per stay
Pet fee: MXN 100 per pet, per day
Service animals are exempt from fees
Laundry fee: MXN 0

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

Check-in: 3:00 PM—-midnight
Check-out: 1:00 PM
Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Porto Real Hotel

Porto Real Ciudad del Carmen

Porto Real Hotel Ciudad del Carmen

Frequently asked questions

Is a free cancellation option available at Porto Real?

Porto Real provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Porto Real?

This hotel is situated in Santa Margarita within a short 12-minute walk of Our Lady of Carmen Church and also 12 minutes on foot from Zaragoza Park. You'll also find Victoriano Nieves Cespedes Museum and University Cultural Center less than a mile away.

Is parking available on site at Porto Real?

No, there isn't parking available at the hotel.

Does Porto Real include a casino?

No, Porto Real doesn't have a casino.

Will I find an indoor pool at Porto Real?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Porto Real a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and proposal/romance packages.

Are there hot tubs at Porto Real?

No, this hotel doesn't have a spa tub.

Does Porto Real have a restaurant that serves breakfast?

No, Porto Real doesn't have a restaurant that serves breakfast.

Will Porto Real allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Porto Real for a fee of MXN 100 per pet, per day. The property also provides food and water bowls. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at Porto Real?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Porto Real?

The closest major airport to Porto Real is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is 3 mi away (12 minutes by car).

Are there rooms with balconies at Porto Real?

No, you won't find guestrooms with balconies at Porto Real.

Porto Real Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Mark

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Mariela

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2024

10/10 Excellent

Dave, North vancouver

Traveled with family

Aug 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!

Stayed 4 nights in Aug 2023

10/10 Excellent

Mariela

Traveled with family

Jul 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and service. Clean and safe

Stayed 6 nights in Jun 2023

10/10 Excellent

Carlos

Traveled with family and small children

Feb 23, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax

Stayed 3 nights in Feb 2023

6/10 Okay

Jose

Traveled with partner

Jan 18, 2022

Liked: Cleanliness, staff & service

Disliked: Amenities

The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.

Stayed 14 nights in Dec 2021

10/10 Excellent

Valerie

Traveled with partner, Traveled with pets

Jan 15, 2022

Liked: Staff & service, amenities, property conditions & facilities

Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!!

Stayed 1 night in Jan 2022

10/10 Excellent

Carlos

Dec 30, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveler

Dec 7, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refrigerator broken, lied about bed size, supposed to be queen, was double. Need to say pet fee up front and how much. Overall, was nice, but fix your frig and website!

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family

Jul 31, 2021

Liked: Cleanliness, amenities, property conditions & facilities

Good accommodations for short stay

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Jun 19, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Huge place nice, clean and safe. Definitely recommend and very easy to find taxis.

Stayed 7 nights in Jun 2021

10/10 Excellent

Luis Fernando

Business traveler

May 30, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico!

Simplemente excelente. Relación calidad/precio inmejorable, instalaciones impecables, buena ubicación, comodidad, amplitud, la piscina fabulosa y todo el personal es muy amable y te hacen sentir en casa. Mención especial para Paul, Vanessa, Cristian y los vigilantes, todos son excepcionales y ayudan en todo momento. Obviamente repetiré en mi siguiente visita!

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with pets, Traveled with family

Nov 24, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and attention from all staff members and great value for the price.

Stayed 1 night in Nov 2020

6/10 Okay

Adriana

Traveled with pets, Traveled with family

Jan 6, 2025

Liked: Property conditions & facilities

Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.

Stayed 4 nights in Dec 2024

4/10 Poor

JOSE ANTONIO

Traveled with family

Dec 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.

Stayed 4 nights in Dec 2024

10/10 Excellent

Sergio

May 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

security

Stayed 5 nights in May 2024

8/10 Good

Sandra

Traveled with partner, Traveled with pets

May 25, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Buena opción sobre todo si se viaja con mascota

Stayed 1 night in Feb 2024

10/10 Excellent

David Victoriar Romero

Traveled with family

Mar 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%

Stayed 3 nights in Mar 2024

10/10 Excellent

John

Feb 3, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2024

8/10 Good

Helmut

Traveled with pets

Jan 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Habitación es muy cómoda y grande

Stayed 1 night in Jan 2024

10/10 Excellent

Erick Rubén Arias

Traveled with partner, Traveled with pets

Apr 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias.

Stayed 3 nights in Mar 2023

10/10 Excellent

Erika Sonora

Traveled with family

Nov 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones.