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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Lakefront resort with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Relax in a serene outdoor setting surrounded by a tranquil water feature and lush greenery.
Relax by the serene indoor pool, surrounded by a seating area and expansive views.
Indulge in a variety of food and drink options at our restaurant, featuring a clear glass display case and a selection of desserts.
Relax in a serene space with a low bed, cushioned seating area, and polished floor.
Relax in a spacious room with a large bed, seating area, and expansive window offering a view of the outdoors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221
  • Shikotsu Visitor Center
    ‪2 min walk‬
  • Shikotsuko Onsen
    ‪3 min walk‬
  • Lake Shikotsu
    ‪5 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪37 min drive‬

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Room options

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Junior suite with private open-air bath (NOT ONSEN)

  • 646 sq ft
  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, free WiFi

Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

9.6 out of 10
Exceptional
(4 reviews)
  • 828 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

9.6 out of 10
Exceptional
(9 reviews)
  • 646 sq ft
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

1 bedroom, in-room safe, desk, free WiFi

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

10.0 out of 10
Exceptional
(2 reviews)
  • 1227 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese & Western style room

Japanese & Western style room | 1 bedroom, in-room safe, desk, free WiFi

Japanese & Western style room

9.8 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese & Western Style Room With Private Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Onsen Bath

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

1 bedroom, in-room safe, desk, free WiFi

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premier Suite With Private Open Air Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Premier Suite With Private Open Air Onsen Bath

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Standard King Room

1 bedroom, in-room safe, desk, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western Style Room (Town View)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room (Town View)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Japanese & Western Style Room

1 bedroom, in-room safe, desk, free WiFi

Standard Japanese & Western Style Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Pet Friendly Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Chitose

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA places you next to Shikotsu Visitor Center and within a 5-minute walk of Shikotsuko Onsen. This 49-room, 4.5-star resort has 2 restaurants, free in-room WiFi, and free valet parking.
View more Resorts in ChitoseOpens in a new window

What's nearby

  • Shikotsu Visitor Center - 2 min walk - 0.1 miles
  • Shikotsuko Onsen - 3 min walk - 0.2 miles
  • Lake Shikotsu - 5 min drive - 1.7 miles
  • Shikotsu-Toya National Park - 7 min drive - 4.0 miles
  • Sapporo Dome - 52 min drive - 38.0 miles

Getting around

  • Tomakomai Station - 24 min drive
  • New Chitose Intl. Airport (CTS) - 38 min drive

Restaurants

  • ‪支笏湖観光センター - ‬13 min drive
  • ‪Lake Side Kitchen トントン - ‬3 min walk
  • ‪レイクサイドVILLA翠明閣 - ‬5 min walk
  • ‪ペンネンノルデ - ‬3 min walk
  • ‪Healthy Buffet AMAM - ‬1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Lakefront resort with 2 restaurants and free breakfast
At Lake Shikotsu Tsuruga Resort Spa MIZU no UTA, guests have access to a gym, free WiFi in public areas, and spa services. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury resort include coffee/tea in a common area, a computer station, and a library.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the resort include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

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  • Spa
  • Free airport shuttle
  • Parking included
9.4 out of 10, Exceptional, 33 reviews
$1,000 nightly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ama No Uta
  • AMAM Buffet Restaurant
  • Bar Ape

Things to do

  • Bicycle rentals
  • Gym
  • Hot springs
  • Library
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available during limited hours) or the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Is a free cancellation option available at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do close to Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

This resort in Chitose is within a 10-minute walk of Shikotsuko Onsen and Shikotsu Visitor Center. You'll also find Lake Shikotsu and Shikotsu-Toya National Park within a short drive.

Will I be able to park at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa available at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Spa services at the resort include Thai massages, aromatherapy, and body treatments.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA include a casino on the premises?

No, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA doesn't have a casino.

Is there an indoor pool at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

No, there is no indoor pool at this resort.

What amenities will couples enjoy at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

This lakeside resort offers plenty of amenities for couples including a bar, 2 restaurants, and hot springs.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA have a hot tub?

No, but this resort does have on-site hot springs.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA have a restaurant with a breakfast menu?

Yes, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA has 2 restaurants, and serves free buffet breakfast each morning.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA allow pets to stay free of charge?

No, pets aren't allowed at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA.

Are there connecting rooms at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

The closest major airport to Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is New Chitose Intl. Airport (CTS), which is 18.9 mi away (38 minutes by car). Another top airport is Sapporo Okadama Airport (OKD), which is around 23.2 mi away.

Can I book a room with a balcony at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, some guestrooms at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offer a balcony and may feature garden views.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 391 out of 528 reviews
Rating 8 - Good. 114 out of 528 reviews
Rating 6 - Okay. 15 out of 528 reviews
Rating 4 - Poor. 7 out of 528 reviews
Rating 2 - Terrible. 1 out of 528 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hokkaido Onsen Experienced

Stayed in the room with outside onsen bath. Very spacious with massage chair and Netflix etc available on tv. Plenty of amenities, dessert from the onsite patisserie, kaiseki dinners, live harp music in lobby, roasting marshmallows , great steep sound system in lobby. Nice service! Loved the padded velvet robe/coat!
Stayed 2 nights in Mar 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

francis k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuecheng

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic property to rest.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2024

10/10 Excellent

Andayani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

YeeTing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall.
Stayed 1 night in Nov 2024

10/10 Excellent

Hui Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the good service for the clients and we are satisfied everyday !
Stayed 4 nights in Nov 2024

10/10 Excellent

Renee, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Han

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing spot.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mable

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Stayed 1 night in Jun 2024

4/10 Poor

Yu Ting

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've visited Japan many times and stayed in various hotels and ryokan resorts across multiple cities. Unfortunately, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA was the first to disappoint me. While checking in at the self-service kiosk, I was updating my email address when a staff member abruptly took over and said, "not required," without even notifying me first. Later, the same staff led us to our room, walking ahead of us without much courtesy. When I inquired about a late checkout, she informed me it would cost 3,000 yen per hour, which was expected, but her tone and attitude were unprofessional. The biggest issue, however, was the smell. Both of our rooms had a strong odor of cigarettes, possibly due to air circulation from the smoking rooms on the 3rd floor. When I reported this, the staff insisted it was the smell of cleaning detergent. After requesting to check another room, it was clear the problem was not the detergent as the new room had no odor. Only one of our rooms was switched, leaving the other unresolved, and we were left to deal with it ourselves. Lastly, for the price I paid, the value was disappointing. The facilities felt run-down, the bedsheets didn’t fully cover the mattress, and the mattress itself was old and worn.
Stayed 1 night in Sep 2024

4/10 Poor

Kevin

Business traveler
Disliked: Property conditions & facilities
There was a lack of clear information on the booking site about the dinner ending time. Additionally, the room did not meet the expected standards for the price charged.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Stayed 1 night in May 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eurlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose Mari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Kapolei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Stayed 1 night in Nov 2023

10/10 Excellent

Kar Eng

Stayed 2 nights in Oct 2023

4/10 Poor

Chin Yi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023