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Recent guest reviews

nice place…nice employees

nice staff good room

The property is older and not well-maintained. My room had 2 small towels and no stopper for the drain in the sink. The furniture is in poor condition and the chair in the room was so filthy I would not sit on it or put my clothes on it. The staff is friendly, the owners need to put more money into the upkeep of the property.

Comfortable beds but coffee service was missing.

I do not want to leave a bad review. This property was really bad. Even, used shampoo and conditioner and used towels by previous customers were provided.

When we first arrived, we watched while two employees, possibly owner or managers were working on the computer. We were not acknowledged at all. The only person that even acknowledged our presence was the housekeeping person, who was also waiting to be helped. She finally went around the counter to get the answer herself. Once they were done, we didnt even get a "hi", "welcome" or "sorry, we were working on something". As we were checking in another family came up to the desk and said that they wanted to change rooms, because after pulling back the sheets on their bed, it had dried blood on it and looked like the sheets had not ever been changed. We, of course, checked our beds when we got to the room. Our bathtub overflow cover was laying on the corner of the tub, the drain wasnt even screwed in tight and the tv remote control did not work. The location was decent to the SilverLakes Sports complex, but wasnt impressed with the staff and underwhelmed with the property. Will not be staying there again.

In a nice area but next to freeway for light sleepers... Or ask for room on other side of hotel

I highly recommend this hotel. It’s close to restaurants/stores. Friendly staff. Good AC. Quiet area. I would definitely stay here again!

Our linens were dirty, hair in our bathtub, what looked like lice in our sink, leaky faucet.

I liked the free parking. The place just was understaffed and the hallways smelled of mildew and cigarettes. I’ll never be staying there again. They had us wait 2 hours for our room to be ready because it wasn’t ready at 3pm check in.

Front desk personall was kind

Easy check in an easy check out

no hot water. they said it would be back in the morning. nope. by the time i checked out there was still no water. staff couldn't care less. i ask for manager to call me. never got a call. this place is ghetto.

The WiFi was pretty much nonexistent, there were ants in the bathroom, there was mold around the bathtub, and it was LOUD.

The facility and the room we stayed in needs remodeling. Broken couches visible on the floor. The headboard was torn. Staff didn’t offer coffee nor pastry.

Fairfield Ranch Rd Chino Hills CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Within a short walk of BAPS Shri Swaminarayan Mandir, Hotel Chino Hills is within a mile (2 km) of Big League Dreams Sports Park. This 3-star hotel welcomes guests with 99 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Hotel Chino Hills, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and a computer station.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Chino Hills

Everyone (18) Couples (6) Family (15)
5
Family

nice place…nice employees

By on Jul 17, 2022

5
Family

nice staff good room

By on Jun 19, 2022

3
Everyone

By on Apr 21, 2022

3
Everyone

The property is older and not well-maintained. My room had 2 small towels and no stopper for the drain in the sink. The furniture is in poor condition and the chair in the room was so filthy I would not sit on it or put my clothes on it. The staff is friendly, the owners need to put more money into the upkeep of the property.

By on Apr 11, 2022

4
Everyone

By on Mar 29, 2022

5
Everyone

By on Mar 17, 2022

4
Partner Couples Business Business

Comfortable beds but coffee service was missing.

By on Jan 18, 2022

2
Family

I do not want to leave a bad review. This property was really bad. Even, used shampoo and conditioner and used towels by previous customers were provided.

By on Nov 13, 2021

3
Partner Couples

When we first arrived, we watched while two employees, possibly owner or managers were working on the computer. We were not acknowledged at all. The only person that even acknowledged our presence was the housekeeping person, who was also waiting to be helped. She finally went around the counter to get the answer herself. Once they were done, we didnt even get a "hi", "welcome" or "sorry, we were working on something". As we were checking in another family came up to the desk and said that they wanted to change rooms, because after pulling back the sheets on their bed, it had dried blood on it and looked like the sheets had not ever been changed. We, of course, checked our beds when we got to the room. Our bathtub overflow cover was laying on the corner of the tub, the drain wasnt even screwed in tight and the tv remote control did not work. The location was decent to the SilverLakes Sports complex, but wasnt impressed with the staff and underwhelmed with the property. Will not be staying there again.

By on Sep 21, 2021

5
Partner Couples

In a nice area but next to freeway for light sleepers... Or ask for room on other side of hotel

By on Sep 11, 2021

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