Standard Room, 2 Queen Beds, Accessible, Non Smoking
from $110
Best Western Canyon De Chelly Inn
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 23 reviews
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Recent guest reviews
Room had bugs in bath room. Clerk did not not explain thermostat(s) operation, since there were 2 separate thermostats one on wall ,and one on unit.? No bathroom door hook for robe or clothing. No exhaust fan.when bath window opens to an area ideal for peeping-tom, - it doesn't exactly make women feel safe. Shower handle old school residential - recommend commercial style upgrade. Price and taxes obviously too high for what you get.
Facility is old. News on tv is limited to Fox news. Bed is uncomfortable.
The hotel is in a great location - about 5 minutes from the first view point at Canyon De Chelly. While it doesn't have breakfast, there is a very reasonably priced restaurant located in the center of the hotel. The room was nicely appointed with a granite shower surround and a refrigerator. Two downsides existed; our room had external access instead of indoor access and the lighting was extremely dim. All the staff was very friendly and the service at the restaurant was prompt.
Excellent accommodations for anyone visiting in the canyon
Everything was done well. Our accommodations and sightseeing were above average and the whole stay was a delight.
As expected. Only 2 problems No breakfast included as most Best Westerns do. Too many taxes. Although the room price was about normal; taxes added a quarter more to the price. Not normal or fair.
Very nicely updated rooms. Nice big shower with tall shower head. Very convenient. Nice restaurant on the premises with good food. Lots of nice souvenirs in the gift shop. At the mouth of Canyon de Chelly. Only one negative comment - plastic cover/sheets on the bed. We were like on a rotisserie all night long. I understand why, but clearly that detracted from the comfort level. This is clearly our only complaint. Everything else was superb.
It was not what I expected but it was alright for one night.
The hotel was comfortable, convenient and the restaurant was good. Stayed for two days while touring Canyon de Chelly, Four Corners and Monument Valley.
It's either this or the Holiday inn. There aren't many other options if you want to stay in the Canyon de Chelly area. We chose this because it was more affordable and it seemed like the reviews were similar. Staff was friendly, room was clean although there was a strong smell of chemicals in the room. Assuming it was cleaner or disinfectant. For the money, I feel it was good value, and the canyon itself is breathtaking. Bring your own food if possible, the food options aren't very good.
I found this Best Western to be located quite close to Canyon de Chelly. The ladies at the front desk were very friendly and helpful. The room was one of the neatest and cleanest I have ever stayed in!
If you're in Chinle, you're likely there to visit Canyon de Chelly and perhaps the Hopi Mesas. There are not a lot of tourist amenities in the area, but this motel serves as a nice retreat. The restaurant is serviceable (and better than its Yelp reviews), & the location puts you in easy reach of highways, fuel, & the local grocery & hardware stores. It's quiet, & if you awaken early enough, you might see some feral horses walking down the main street searching for breakfast in the ditches.
The room was OK, no complaints. The staff was indifferent and bumbling. The desk attendant didn't look up from her computer when she "greeted" me, they gave out the wrong wifi password. Not a big deal, but the little things can add up. The restaurant had very good breakfasts but poor dinner. I expected the lamb to be good, given the many local shepherds and flocks, but I think this lamb must have been imported from China. The restaurant staff was exceptionally friendly and the service very good.
Friendly staff. Close to national park. The room appeared clean. But... upon entering the room there was a strong smell of urine or mold. The front desk called to see if everything was ok and I told the girl that the room had a horrible smell. She said to turn on the air conditioner. We stayed the night but I could not sleep. My husband states he woke up in the middle of the night and the room reeked of urine. I would never stay here again. Then, at 8am we were awakened and asked to move our car due to the lot being repaved.
Everything was great. Comfortable bed, swimming pool and a nice restaurant nearby. Jc
Clean, comfortable room conveniently located near Canyon de Chelly National Monument. We ate at the hotel restaurant as well and found the service and food delightful.
Disapointed by the restaurant closed at 08.50 PM. There is a lack of hotels in this area, so not much choice!
Excellent hotel and very friendly and helpful staff!
Motel was exactly (and all) what was needed. However on arrival I found that the "Low" price I had paid was at least $25.00 more than people where charged if they just walked in!!
Rooms are good size and beds are comfortable. Location has family restaurant onsite that offers Pizza Hut pizzas to go as well. Well centered in town near gas stations, restaurants, and shopping center. Staff were very nice and helpful! Canyon de Chelly visitor center can be easily reached by heading east on Main Street from the hotel. Less than 15 minutes away.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Best Western Canyon De Chelly Inn places you 2.3 mi (3.7 km) from Canyon De Chelly National Monument. This 104-room motel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. White House Overlook and Trail and Antelope House Overlook are also within a 20-minute drive of this Chinle motel.
Dining
Enjoy a leisurely bite to eat at Junction Restaurant,, the motel's onsite restaurant. For your convenience, breakfast is served for a fee each morning.
Rooms
Best Western Canyon De Chelly Inn's 104 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Property features
Guests of Best Western Canyon De Chelly Inn have access to an indoor pool, a fitness center, and a steam room. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, conference space, and barbecue grills.
Guest reviews for Best Western Canyon De Chelly Inn
not a multiple choice situation.
Everyone
Room had bugs in bath room. Clerk did not not explain thermostat(s) operation, since there were 2 separate thermostats one on wall ,and one on unit.? No bathroom door hook for robe or clothing. No exhaust fan.when bath window opens to an area ideal for peeping-tom, - it doesn't exactly make women feel safe. Shower handle old school residential - recommend commercial style upgrade. Price and taxes obviously too high for what you get.
Everyone
Facility is old. News on tv is limited to Fox news. Bed is uncomfortable.
Review comment
ana responded on May 20, 2017
Thank you for staying with us and appreciate your feedback.
great location for visiting canyon de chelly
Everyone
The hotel is in a great location - about 5 minutes from the first view point at Canyon De Chelly. While it doesn't have breakfast, there is a very reasonably priced restaurant located in the center of the hotel. The room was nicely appointed with a granite shower surround and a refrigerator. Two downsides existed; our room had external access instead of indoor access and the lighting was extremely dim. All the staff was very friendly and the service at the restaurant was prompt.
Review comment
ana responded on Apr 17, 2017
Thanks for staying with us and we appreciate your feedback.
quick overnight to the canyon
Everyone
Excellent accommodations for anyone visiting in the canyon
Review comment
Ana responded on Feb 3, 2017
Thank you for completing the survey regarding your stay at our property. Your business is very important and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
a comfortable motel near canyon dechelle, a great
Everyone
Everything was done well. Our accommodations and sightseeing were above average and the whole stay was a delight.
Review comment
Ana responded on Feb 3, 2017
Thank you for completing the survey regarding your stay at our property. Your business is very important and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
standard best western
Everyone
As expected. Only 2 problems No breakfast included as most Best Westerns do. Too many taxes. Although the room price was about normal; taxes added a quarter more to the price. Not normal or fair.
Review comment
Ana responded on Feb 3, 2017
Thank you for completing the survey regarding your stay at our property. your business is very important and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
nice motel at the mouth of canyon de chelly.
Everyone
Very nicely updated rooms. Nice big shower with tall shower head. Very convenient. Nice restaurant on the premises with good food. Lots of nice souvenirs in the gift shop. At the mouth of Canyon de Chelly. Only one negative comment - plastic cover/sheets on the bed. We were like on a rotisserie all night long. I understand why, but clearly that detracted from the comfort level. This is clearly our only complaint. Everything else was superb.
Review comment
Ana responded on Feb 3, 2017
Thank you for completing the survey regarding your stay at our property. Your business is very important and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
jj
Families
It was not what I expected but it was alright for one night.
fun trip with friends.
GetawayWithFriends
The hotel was comfortable, convenient and the restaurant was good. Stayed for two days while touring Canyon de Chelly, Four Corners and Monument Valley.
visit canyon de chelly
Families
It's either this or the Holiday inn. There aren't many other options if you want to stay in the Canyon de Chelly area. We chose this because it was more affordable and it seemed like the reviews were similar. Staff was friendly, room was clean although there was a strong smell of chemicals in the room. Assuming it was cleaner or disinfectant. For the money, I feel it was good value, and the canyon itself is breathtaking. Bring your own food if possible, the food options aren't very good.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.