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Holiday Inn Hotel & Suites Chihuahua

3.0 out of 5.0

Recent guest reviews

Basic hotel. Set up is condo-like spread out 2 story buildings. Check in was efficient. Slight security concern since buildings are small and spread out and I felt people could just walk in. Rooms had some updated furniture and has a kitchenette. Clean. Wall mounted AC unit and fan that kept the room cool. Great wifi.

Upon arrival we were greeted by staff who spoke perfect English. We arrived just in time for free drinks (an open bar with quality brands), pizzas, etc. Great cooked to order breakfast too. The property is laid out like a condo complex and has an indoor and outdoor pool. A pleasant end of a 10 day trip though the Copper Canyon.

This is a cool hotel. Its in the heart of Chihuahua and about 20 minutes from the airport if there is no traffic. Its laid out like a small village and is in great newish condition. The rooms are large and clean, the service is excellent and there is on site security. All this and amazingly cheap too.

Stayed here for few months in 2014. Few people in Hotel were good and few were really rude and unprofessional. Food was normal. Nothing much to say about the Food. Average Breakfast. In Evening you can enjoy some drinks and snacks during happy hours. Suits were spacious to live in and have kitchen facility inside in case you may want to cook something.Room Service was poor. Mostly I had to call them multiple times to get the orders.

My friend and I had a very early flight that day. We arrived the hotel early in the morning, thinking of leaving our suitcase at the FD and go for a walk. Since it was super hot even in the morning,Jeronimo at the FD noticed that we might need more rest rather than a walk under the sun...We really appreciated that he upgraded our room and checked us in. He built us the first very good impression of this lovely hotel.Also Judith,Anna and the other staffs at the restaurant are friendly and helpful. i still remember the big smile of Alondra when we checked out.Except this awesome hotel team,it aslo has very specious rooms and muho facilities..Highly recommended. Muchas Gracias.

Clean Perfect decoration business class Location good Comfortable room and bath space Perfect illuminated with soft and warm light Laminated floor Garden pool is nice Game room with pool table Denny's restaurant adjacent Staff in reception need be mor friendly and smile

There was actually mix up regarding pricing and we cancelled a previous hotel to stay here and when we got there they told us of the mix up. But they were kind enough to respect the price they quoted us. Management handled the situation very well and we greatly appreciate it. I really enjoyed this hotel, the staff very helpful and kind. There is a swimming pool inside and outside. I actually want to go back for a weekend with my kids when the weather is better to enjoy the pool outside. The happy hour was great! I highly recommend this hotel!

I've stayed at this hotel a few dozen times over the past 5 years. They have upgraded the common areas and the rooms in that time period. Nice indoor pool and an outdoor pool is there as well. Breakfast is made to order. Happy hour has several appetizer choices and beverages of choice. The one thing that hasn't changed much is the dinner menu and that isn't bad if you stay here once or twice, but it gets old after multiple visits. Staff is friendly and accommodating. WiFi is free, but you may need to call the desk to get it to work.

Is a good hotel with some issues, hot water sometimes you have sometimes not, a reasonable breakfast included, fresh fruits, cereal and omelet made to order. The air conditioner could be a little silent.

This is a quiet and safe hotel located two blocks down Universidad Ave on Jose Escudero where many American families stay. It is one block south of the Best Western Mirador. The Hotel is in a safe and secure walled compound which completely separates you from the City outside. There is security at the office and gate so there is no need to worry about the safety of your family. The hotel is made up of several separate buildings with individual parking spaces just outside the rooms. The Room was large and came two Queen beds. It had a small sitting room and full kitchen with stove, refrigerator, microwave and toaster to accommodate our needs. The room had free Wi-Fi, a small desk and chair which fits your laptop, TV, room safe and Air Conditioning. They served a full breakfast in the morning and there was a nightly happy hour with snacks, beer, tequila and soft drinks. The dining area has TVs, comfortable lounge and billiards to enjoy during the day. There is a great window area in the dining room with tables and chairs that looks right onto the indoor pool. This view allowed us parents to sit and relax while watching the children have fun in the pool. There are only two restaurants near the hotel. One was a Chinese restaurant which is next door and was closed during our visit. The other is a Mexican Cantina Bar named La Finca which has 2 for 1 tacos on Monday night. Kentucky Fried Chicken is about half a mile away on Universidad Ave and delivers. There are numerous restaurants in the Historic District about 3/4 miles away. Getting around: A one way taxis run to downtown is about 3 dollars. Walking to downtown is about 3/4 of a mile and takes about 15 to 20 minutes. I uploaded a taxis rate sheet for the City from the hotel for your review. While we were there, we took the local public transportation called 'Vivabus' from the Deza y Ulloa Station on Universidad Ave, just three blocks from the hotel. The cost is a onetime charge of 20 pesos for your bus card and 6 pesos or about 40 cents per person for each stop, no matter the length of route. Note: Buy one card and use it for the members of your group. To use the Vivabus, look for the Red Stations in the middle of Universidad and pick up the bus in the direction you want to go. The Buses on the North/South route are new Mercedes Marco Polo, Air Conditioned ones which are very similar to those in the big Cities in the US. The main bus route goes North to South through the City, so if you wish to go downtown, take the South route which heads to the right of the Station. To return from downtown, take the North Route back to the Hotel. There are several station stops in the Central Historic Area which will take you extremely close to specific restaurants, Museums and Plazas. Please note that the downtown loop of Vivabus is figure 8 with certain stops only available on the South or North Routes. Here are important stops for your stay at the Holiday Inn: Hotel bus stop for either direction is Deza Y Ulloa. These are the South Route stops from hotel : Fuentes Danzarinas is the stop for the Templo de San Francisco de Asís, Casa Chihuahua, Palace of the Governors, 14 Coffees, the Hidalgo's Dungeon, Plaza de Angel, Grand Plaza of Chihuahua and the Chihuahua Barbaro - Day tours main ticket office. Juarez Station is the stop for the Casa Juarez or the Museum of the Republic. Casa Siglo XIX is just two blocks from the Juarez station on the right hand side of the street. Casa Siglo XIX is a wonderful art museum downtown with wonderful free public restrooms near the Cathedral. The Sagrado Corazon Station will take you to the steps of the Sacred Heart Cathedral. If you walk up Avenue 20 de Noviembre two blocks to Calle 10a then take a right onto Calle 10a and walk two more blocks, you be at the entrance of the Pancho Villa Museum. These are the North Route stops from the hotel : The Quinta Gameros Station will take you right in front of the beautiful French Styled Quinta Gameros house completed in 1910. This is a one of the most beautiful homes in all of Mexico and is a must stop for those who love architecture. The Catedral Station is on the under pass directly below the Catedral de Chihuahua and its great plaza. Once you get off the bus, just walk up two flights of stairs and you are right next to the Cathedral. This is also the stop for the Quality Inn where the Chihuahua Barbaro tour bus departs 4 times a day. This is also a great stop to return to the hotel after your trip downtown. The Sor Juana Station, traveling north from the hotel, will take you to an Alsuper grocery store which will provide you all your food and convenience items needs on the trip. An Alsuper is very similar to the neighborhood Wal-Mart stores open in the US. The Alsuper has a great café for a quick affordable lunch and dinner as will as good prices on beer and wine for the room. They have weekly beer special and I was able to buy German Beck's and Sam Adams Cherry Wheat beer for 6 pesos a bottle during our stay. When finished shopping, take the south bus route back to the Hotel. VIVABUS Instructions : To ride the bus, you will need to use the Red Ticket machines in the Station to buy and charge your bus card. If you select the American Flag on the machine's screen, the instructions will switch to English for easy use. The Bus Cards will cost a one time charge of 20 pesos. Next place the card in the slot and recharge the card with Mexican coins or bills. Remember to press the green checkmark after you enter your money and leave the card in place until the money has been deposited to the card. There is a little white card reader on a pole at the front of most stations which will let you check your balance. See my photos.

Calle J. Escudero 702 Chihuahua CHIH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Hotel & Suites Chihuahua is a short stroll from Casa Chihuahua Museum and Expo Chihuahua. This 74-room, 3-star hotel has free breakfast, an outdoor pool, and an indoor pool. It's in central Chihuahua and also close to Semilla Museum of Science and Technology and Government Palace.


Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


The 74 air-conditioned rooms feature kitchens with refrigerators and microwaves. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free local calls, and safes are also standard.

Property features

Holiday Inn Hotel & Suites Chihuahua features an indoor pool, an outdoor pool, and a fitness center. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Room options

Room, 1 King Bed (LEISURE)

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room

Queen 1 | Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 89 reviews