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Holiday Inn Hotel & Suites Chihuahua

3.0 out of 5.0

Recent guest reviews

The suites are very large - kitchen with bar, refrigerator, microwave, coffee pot and coffees and teas, living room, bedroom, sink is out side toilet and shower - all in an open space design with modern furniture that appears new or newly renovated. Clean. Comfortable beds and pillows. Very nice free happy hour with heavy appetizers that realy can be dinner. Friendly staff -printed out boarding pass, since leaving very early in the morning before breakfast, the night before they made us a breakfast snack bag with a small croissant ham and cheese sandwich, a muffin, yogurt, and bottle of water. Property is true to pictures posted. Great security. They require you wear a "hotel bracelet" that must been shown to security as you enter property or use facilities like pool, etc. There is a free shuttle service to the city center. When we wanted to return, we call for pick up and the van was there in 10 minutes. We were ony here for one night, but comfrtable and roomy enough that seems like it would be great to stay longer. If I were in th ity for business, this would make a great spot to stay.

Basic hotel. Set up is condo-like spread out 2 story buildings. Check in was efficient. Slight security concern since buildings are small and spread out and I felt people could just walk in. Rooms had some updated furniture and has a kitchenette. Clean. Wall mounted AC unit and fan that kept the room cool. Great wifi.

Upon arrival we were greeted by staff who spoke perfect English. We arrived just in time for free drinks (an open bar with quality brands), pizzas, etc. Great cooked to order breakfast too. The property is laid out like a condo complex and has an indoor and outdoor pool. A pleasant end of a 10 day trip though the Copper Canyon.

This is a cool hotel. Its in the heart of Chihuahua and about 20 minutes from the airport if there is no traffic. Its laid out like a small village and is in great newish condition. The rooms are large and clean, the service is excellent and there is on site security. All this and amazingly cheap too.

Stayed here for few months in 2014. Few people in Hotel were good and few were really rude and unprofessional. Food was normal. Nothing much to say about the Food. Average Breakfast. In Evening you can enjoy some drinks and snacks during happy hours. Suits were spacious to live in and have kitchen facility inside in case you may want to cook something.Room Service was poor. Mostly I had to call them multiple times to get the orders.

My friend and I had a very early flight that day. We arrived the hotel early in the morning, thinking of leaving our suitcase at the FD and go for a walk. Since it was super hot even in the morning,Jeronimo at the FD noticed that we might need more rest rather than a walk under the sun...We really appreciated that he upgraded our room and checked us in. He built us the first very good impression of this lovely hotel.Also Judith,Anna and the other staffs at the restaurant are friendly and helpful. i still remember the big smile of Alondra when we checked out.Except this awesome hotel team,it aslo has very specious rooms and muho facilities..Highly recommended. Muchas Gracias.

Clean Perfect decoration business class Location good Comfortable room and bath space Perfect illuminated with soft and warm light Laminated floor Garden pool is nice Game room with pool table Denny's restaurant adjacent Staff in reception need be mor friendly and smile

There was actually mix up regarding pricing and we cancelled a previous hotel to stay here and when we got there they told us of the mix up. But they were kind enough to respect the price they quoted us. Management handled the situation very well and we greatly appreciate it. I really enjoyed this hotel, the staff very helpful and kind. There is a swimming pool inside and outside. I actually want to go back for a weekend with my kids when the weather is better to enjoy the pool outside. The happy hour was great! I highly recommend this hotel!

I've stayed at this hotel a few dozen times over the past 5 years. They have upgraded the common areas and the rooms in that time period. Nice indoor pool and an outdoor pool is there as well. Breakfast is made to order. Happy hour has several appetizer choices and beverages of choice. The one thing that hasn't changed much is the dinner menu and that isn't bad if you stay here once or twice, but it gets old after multiple visits. Staff is friendly and accommodating. WiFi is free, but you may need to call the desk to get it to work.

Is a good hotel with some issues, hot water sometimes you have sometimes not, a reasonable breakfast included, fresh fruits, cereal and omelet made to order. The air conditioner could be a little silent.

Calle J. Escudero 702 Chihuahua CHIH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Hotel & Suites Chihuahua is a short stroll from Casa Chihuahua Museum and Expo Chihuahua. This 74-room, 3-star hotel has free breakfast, an outdoor pool, and an indoor pool. It's in central Chihuahua and also close to Semilla Museum of Science and Technology and Government Palace.


Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


The 74 air-conditioned rooms feature kitchens with refrigerators and microwaves. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free local calls, and safes are also standard.

Property features

Holiday Inn Hotel & Suites Chihuahua features an indoor pool, an outdoor pool, and a fitness center. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 96 reviews