Real Mayab Hotel & Bungalows4.0 out of 5.0
Recent guest reviews
The reason I have mixed feelings is because the beds in the bungalows were dirty and old. However, the service and hospitality was great. The property was beautiful and we'll kept. The best part was the breakfast. Try the cochinita pibil!
The staff at the hotel were very friendly and helpful. The room was clean but sparsely furnished. We did not have hot water for the 2 nights we stayed there. The beds were a bit hard and unfortunately the room smelled quite musty. The grounds are very well kept and the pool is very clean and refreshing.
The hotel seemed to be quite empty, which was nice in my opinion. The level of infrastructure however must not be cheap to maintain. The price was average for a Mexican hotel and the restaurant served local cuisine buffet style. A nice location outside the business of the city.
The good:First of all it is a very friendly and nice place! Great Huts! All Need and clean. Super hot water.Verry helpful friendly staff, good Restaurant! The bad: the Internet WIFI is only available around the reception. No Internet in the huts! The connection quality is almost useless. Super slow and was not able to send out 2 emails. However, the place is in the middle of nowhere, so Internet may had to get. Nearby village has Internet. They should invest in good Internet or state that there is no good Internet available. The ugly: very loud trucks passing (US style Long distance trucks). Hotel is next to Highway. Sounds like a prop plane ... and you here it approaching, passing, and Fading away .. all night. To top that they renovated 3 huts at the same time during our stay with heavy noisy continious grinding works ... they stopped after we complained. Suggestion: invest in Internet and promote a perfect Connection (net via satellite is not expensive and superfast). Charge low Season Prices when you are renovating in high Season! plannt lots of dense plants to block the noice or install Sound proof Windows (hard to do .. I know). It's a bad Location so Close to the Highway. Maybe apply for Speed reduction Zone.
Stayed 1 night in 2 rooms. Grounds are lovely, but paths are covered with loose stones so you can't pull luggage on them. Initially our children were put in a separate bungalow, though not even half booked, after several requests, we were finally told they could stay in the same bungalow. Our room with a king bed on the second floor was fine. The thatched roof was charming but had holes and we heard bugs all night long; luckily we had a mosquito net. Our children had double beds on the first floor without mosquito nets; they did not sleep well at all. Too buggy to even take showers. Wifi was very poor, we tried it in many places at many times and just couldn't get much of a signal. We ate dinner at the hotel, which seemed fine but my son became ill for the rest of the trip. We figured out it was his meal there that made him sick. The continental breakfast was too basic - fruit or juice (which wasn't fresh, tasted like Tang) and a loaf of bread - and too late. Although the menu and room info said breakfast starts at 7, the hotel manager told us they don't open until 8. We had planned to get to Chichen Itza when it opened but we couldn't because breakfast took so long. If you arrive after 9pm, they leave your contract and keys outside for anyone to see/take. It is about 20 min. or so from Chichen Itza. If I were go return, I would stay in Piste.
Beautiful hotel! It was in a mini jungle by the highway. It was very quiet, despite being right off the highway.The hotel ground was nice for strolling around. There was a turtle pond, some fish ponds with nicely groomed plants all around.The pool was not very big nor deep, but good enough if you just want to take a dip and relax. Room size is good, everything looked really new. Interestingly, the bathroom was as big or bigger than the bedroom. The rooms are numbered using Mayan numerals, I thought that was cool. There are colourful bungalows hidden away in the mini forest,a short walk away from the reception. If you travel with families or as a group of friends, this might be a better choice. The price was fair, great value for what you get. .The staffs were all really nice and attentive.Some of them spoke English, we didn't speak any Spanish. We enjoyed our stay, loved the ambience, the proximity to Chichen Itza, Balankanche Cave and Valladolid. Breakfast was included, however it was just bread with jam and butter, plus coffee or tea and a plate of fruits. You can order better food from the menu at extra cost, which you should if you are expecting a wonderfully big Mexican breakfast. As for lunch, although not included but the price is ok, you can either get the buffet or order from the menu. Since we didn't know what to eat, we just got the buffet. I liked both their pork and chicken; the green pasta was interesting and I couldn't identify the potato-look-alike vegetable we had, it was yummy though. A word of warning, after touring around the Yucatan Peninsula, of course you will find better food than what you can find here, and you would probably label the food here as being mediocre. A con about this place is that wifi reception is poor in the hotel room. It is best to go near the Reception. But once again, why waste time on the internet when you are out vacationing and detoxing from the modern world, unless you are looking up routes and what to do the next day. We were glad we found this place, actually one of the nicest places we stayed in Yucatan for the same price range. We would like to come back and make use of the pretty hotel ground as well as the pool next time. If you are coming from Cancun, you know you've passed this place if you've entered a town named Kuau.
Very good hotel 25 minutes away from the Chichen Itza archaeological site. Good service, very clean and comfy rooms, onsite restaurant. Would be also great to have WiFi in rooms, not only in the hotel lobby.
When arriving at this property, my wife and I were extremely pleasantly surprised to see such a beautiful place with amazing grounds, we thought we died and went to heaven. We arrived around at almost 6pm, as we drove from Playa del Carmen and made a few stops along the way. The Hotel staff were literally packing up to go home and only the security guard was going to be on site to watch over us if anything arose. Thankfully after I made a comment to them one staff member stuck around until we were comfortable in our room. He helped us with our problems (no hot water: which there was none until the morning, even then it was just luke warm. The towels smelt musty and the TV did not work.) I found the Bathroom was nicer than the bedroom as the Bedroom was plain white walls and the Bathroom has beautiful tile done all around. I would say come enjoy this property for a few hours, but I wouldn't recommend to stay overnight here.
Good location, easy to find. Room was clean, tidy with air con. The staff was very friendly, but they couldn't speak English and there was no wifi. Other than that, it is a very practical hotel and good value.
We drove through the whole Yucatan peninsula staying in different hotels along the way. Real Mayab was our first stop. It was a magical place! First of all it is located in the middle of the jungle. Then the bungalow where we stayed was very clean and it was rustic but with a unique touch. Then we befriended Carlos and Mat and a few of the people that work there and own the place. They are the kindest people! We are coming back with a larger group, that's how good it was!
- Free continental breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Real Mayab Hotel & Bungalows places you 10.8 mi (17.4 km) from Cenote Ik kil. This 20-room, 4-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking. Court of the Thousand Columns is also within a 30-minute drive.
Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM. Enjoy a bite to eat at KuKul-Kan, the hotel's onsite restaurant.
The 20 rooms are air-conditioned and have ceiling fans and safes. 24-inch LCD TVs come with cable channels. Beds sport premium bedding and bathrooms offer free toiletries.
Guests of Real Mayab Hotel & Bungalows enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include a garden, a gift shop, and a porter/bellhop.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 54 reviews