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El Zaguán Colonial by GuruHotel

3.0 star property

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Photo gallery for El Zaguán Colonial by GuruHotel

An outdoor patio with wooden tables and chairs, surrounded by plants and a stone floor.
Outdoor pool, sun loungers
A hotel entrance with a bar area, outdoor seating, and a staircase leading to the entrance.
Breakfast and lunch served
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, YUC, 97780
  • Place, Convent de San Bernardino de Siena
    ‪14 min walk‬
  • Place, Calzada de los Frailes
    ‪16 min walk‬
  • Place, Cathedral of San Gervasio
    ‪3 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Premium bedding, individually decorated, individually furnished

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished

Junior Suite

  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Hot Tub

Junior Suite, 1 King Bed, Hot Tub | Premium bedding, individually decorated, individually furnished

Junior Suite, 1 King Bed, Hot Tub

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Valladolid

Convent de San Bernardino de Siena is a short stroll from El Zaguán Colonial by GuruHotel, and other popular attractions like Cathedral of San Gervasio are within a couple of miles (3 km). This 3-star hotel has 16 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Valladolid and also close to Mercado Municipal and Cenote Zaci.

What's nearby

  • Convent de San Bernardino de Siena - 14 min walk - 0.8 miles
  • Calzada de los Frailes - 16 min walk - 0.9 miles
  • Cathedral of San Gervasio - 3 min drive - 1.1 miles
  • Mercado Municipal - 3 min drive - 1.1 miles
  • Cenote Zaci - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive

Restaurants

  • ‪Mercado 41 (Gastro market) - ‬7 min walk
  • ‪Idilio Folklore Cervecero - ‬13 min walk
  • ‪Paladar De Cura - ‬12 min walk
  • ‪la mula - ‬13 min walk
  • ‪Conkafecito - ‬12 min walk

About this property

El Zaguán Colonial by GuruHotel

Guests of El Zaguán Colonial by GuruHotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include laundry facilities and a garden.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers and ceiling fans are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Flamboyanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

El Zaguán Colonial Hotel Valladolid
El Zaguán Colonial Hotel
El Zaguán Colonial Valladolid
El Zaguán Colonial
El Zaguán Colonial
Zaguan Colonial By Guruhotel
El Zaguán Colonial Hotel Restaurante
El Zaguán Colonial by GuruHotel Hotel
El Zaguán Colonial by GuruHotel Valladolid
El Zaguán Colonial by GuruHotel Hotel Valladolid

Frequently asked questions

Is a free cancellation option available at El Zaguán Colonial by GuruHotel?

El Zaguán Colonial by GuruHotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at El Zaguán Colonial by GuruHotel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at El Zaguán Colonial by GuruHotel on Jun 30, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to El Zaguán Colonial by GuruHotel?

This hotel is located in Valladolid, a short 13-minute walk from Convent de San Bernardino de Siena and also 13 minutes on foot from Calzada de los Frailes. You'll also find Cenote Zaci and Valladolid Municipal Palace within a short drive.

Is parking available on site at El Zaguán Colonial by GuruHotel?

Yes, self parking is offered for free at the hotel.

Does El Zaguán Colonial by GuruHotel include a casino at the property?

No, El Zaguán Colonial by GuruHotel doesn't have a casino.

Is there an indoor pool at El Zaguán Colonial by GuruHotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at El Zaguán Colonial by GuruHotel?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Are there hot tubs at El Zaguán Colonial by GuruHotel?

No, this hotel doesn't have a spa tub.

Does El Zaguán Colonial by GuruHotel feature a restaurant that includes a breakfast menu?

Yes, El Zaguán Colonial by GuruHotel serves breakfast for a surcharge at Los Flamboyanes.

Does El Zaguán Colonial by GuruHotel allow pets to stay for free?

No, pets and service animals aren't allowed at El Zaguán Colonial by GuruHotel.

Are there connecting rooms at El Zaguán Colonial by GuruHotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at El Zaguán Colonial by GuruHotel?

Yes, some guestrooms at this hotel offer either a furnished patio and a balcony where guests can enjoy garden and pool views.

El Zaguán Colonial by GuruHotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 426 reviews
Rating 8 - Good. 161 out of 426 reviews
Rating 6 - Okay. 37 out of 426 reviews
Rating 4 - Poor. 7 out of 426 reviews
Rating 2 - Terrible. 15 out of 426 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms upstairs are new very nice and comfortable. Week end buffet breakfast is very good. Excellent service we will be back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities
Absolutely fantastic!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

julian eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Internet is good. Breakfast buffet should be offered a discount if we stay at the hotel. Good service nice staff. We had the suite 15 with jacuzzi. new section...but noisy next to the road. Bed is tough hotel should choose memory foam mattress for best comfort.we will return
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing buffet breakfast was excellent, the pool was refreshing and loved walking around all the town!
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was amazing.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
It was nice but night time kids playing so loud.breakfast was so good.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Wonsup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is was great time.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 minutes from downtown Valladolid

Nice, quiet very clean hotel. Free on-site parking. Just a 5 minute car drive to downtown Valladolid.
Stayed 1 night in May 2024
Verified

6/10 Okay

Isaac

Liked: Cleanliness
A great place and location. Some anecdotal hiccups hurt my experience here, but I’d give it a second chance. The staff was kind enough to allow us early check-in at 1PM. We arrived at 1PM but didn’t get into our room until 1:45PM. Afterward, we don’t have water until nearly 3PM (they said they were changing water pipes). If we knew this, we would’ve just checked in at the normal 3PM time. Kinda bummed we lost two hours just waiting for a shower, but not necessarily their fault— just bad timing. I booked this room for the jacuzzi. It worked, but it wasn’t great. The water fluctuated between lukewarm and sort of hot. Only three jets worked. Nice location. If you stay, you must visit the torta place on the corner and order the Huracán Rameriz.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place was do nice i extended my stay

Nice hotel! Friendly, kind, and welcoming female receptionist. Everybody made me feel welcomed and comfortable during my stay. Staff are constantly cleaning and the hotel is modern with great wifi.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the jacuzzi. Spacious and tasteful. Recommend!!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from main square but walkable. Restaurant on site serving off menu and buffet on weekends. Rooms are quiet with nice pool in courtyard. Would stay again if in the area. Can be busy in dining room on weekends for buffet as outside people come to dine.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable hotel!

Nice modern clean hotel that is well kept by the staff. Rooms are spacious and comfortable. Grounds are clean and tranquil. Food is cooked fresh to order. Lady at front desk and restaurant workers are extremely friendly. I would visit this hotel again in tbe future.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Justin Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be the hard beds and loud music behind the hotel.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendable
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Silvia

Liked: Staff & service
Furniture in the bedroom was old. The bed was comfortable. No shampoo or body lotion in the room. Food was good.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Birte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is indeed a really nice hotel and located in the city center. The breakfast was good as well, but our room was above the kitchen and they started to work at 6ish and have been very loud, so we couldn’t sleep anymore. The room had a good size, but the toilet in the bathroom was so close to the wall it was a bit to narrow for a normal European person, the knees caught the wall. But all in all a really nice stay :)
Stayed 1 night in Jan 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, room comfort

Friendly atmosphere

Jason was friendly and provided information about surrounding areas. Hotels is about 20 min walking distance. Breakfast was homemade and decent. The only inconvenience was the flooding of the shower. Drainage was not properly drained.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice and clean. Bed was pretty hard. It's walkable into town but it's not real close & there's not good sidewalks. We booked the room with the hot tub but didn't read the details well enough and were disappointed to find it was actually a spa tub.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs to be renovated

Nothing positive about this hotel. Everything was bad. From the front desk, to the condition of the room, to the old worn out towels. This place leaves much to be desired and a complete renovation. Zero stars!!!!!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room with the hot tub which was great! The room was clean, modern, bed extremely comfortable. Restaurant onsite is good. There's no safe in the room so that's an opportunity the hotel could add for improvement. The only downside I recall is the room was next to a busy street but I had earplugs so those solved that issue and slept really well!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ghazaleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and wonderful service

Location: Valladolid in general is small city and totally walkable. Takes 15 minutrs to get to hotel from main square or it costs roughly 30-35 pesos with taxi from the main square to hotel. Breakfast: very delicious and filling. Included eggs, pancake/waffle, fruits, bread, jam, coffee. Service: exceedingly attentive, polite and kind. They went above and beyond in even helping us with other non-hotel items we needed during our stay. Thanks to the boy at front desk, the young girl covering for him at night and the restaurant staff for making our stay feel special. Room: clean, private bathroom, includes TV, coffee/tea provided in the room, bed was very comfortable. Overall: highly recommend and would most definitely come back!
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Siraaj

Disliked: Cleanliness, property conditions & facilities
The rooms are much smaller than what they appear to be online. We asked for Larger room and they didn’t have one available which was ok. I was only laying in the bed for just a min and in that min, 5 ants crawled on me. Upon further inspecting of the room, we noticed a swarm of dead bugs all over the floor near the closet, and a few trail of ants in different areas of the room. We alerted the front desk and he apologized and tried to take action. He called the owners and the owners declined our request for a refund. He offered us a smaller room or two separate rooms which wasn’t going to work with our 6 and 10 year old child. We ended up leaving and staying elsewhere. We didn’t feel good about staying in any of the other rooms, Very disappointed and I would not recommend this hotel based on our first impression, our room and the way the owner handled this situation. They will probably have some crap excuse like that did with the other bad reviews. Don’t waste your time or money here. I hope the money you didn’t return to us was worth this bad review and others not visiting in the future
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

MIROSLAVA

Liked: Cleanliness, amenities, property conditions & facilities
Súper
Stayed 1 night in Jan 2026