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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Hotel in St. Charles with free breakfast and a fitness center

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Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, Dellora A. Norris Cultural Arts Center
    ‪19 min walk‬
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

St. Charles

Located within a mile (2 km) of St. Charles Heritage Center and Camp Kane, Quality Inn and Suites St Charles - West Chicago is within 2 miles (3 km) of Arcada Theater. This 122-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.0 mile
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 1.4 miles
  • Arcada Theater - 4 min drive - 1.4 miles
  • Pottawatomie Park - 4 min drive - 1.4 miles
  • Steel Beam Theater - 4 min drive - 1.4 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and a fitness center
At Quality Inn and Suites St Charles - West Chicago, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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7.4 out of 10, Good, 1,002 reviews
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The price is $69
Feb 2 - Feb 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

Is free cancellation available at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Quality Inn and Suites St Charles - West Chicago?

This hotel is located in St. Charles, close to Arcada Theater, Dupage Expo Center, and Kane County Fairgrounds. You'll also find Geneva Commons and St. Charles Heritage Center and Camp Kane within a short drive.

Is there parking available at Quality Inn and Suites St Charles - West Chicago?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, free RV/bus/truck parking is also available. You'll find a max of 2 spaces per unit.

Does Quality Inn and Suites St Charles - West Chicago have a casino at the property?

No, Quality Inn and Suites St Charles - West Chicago doesn't have a casino.

Will I find an indoor pool at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Quality Inn and Suites St Charles - West Chicago a good place to stay for couples?

Couples will appreciate amenities like a nature reserve, a seasonal outdoor pool, and free breakfast at this hotel.

Are there hot tubs at Quality Inn and Suites St Charles - West Chicago?

No, there isn't a spa tub at this hotel.

Does Quality Inn and Suites St Charles - West Chicago have a restaurant that serves breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekday mornings though there is no restaurant.

Will Quality Inn and Suites St Charles - West Chicago allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn and Suites St Charles - West Chicago for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Quality Inn and Suites St Charles - West Chicago?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn and Suites St Charles - West Chicago?

The closest major airport to Quality Inn and Suites St Charles - West Chicago is Chicago, IL (DPA-Dupage), which is 3.1 mi away (7 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 20.3 mi away.

Are there rooms with balconies that I can book at Quality Inn and Suites St Charles - West Chicago?

No, there aren't any guestrooms with balconies at Quality Inn and Suites St Charles - West Chicago.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 452 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Raquel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel a couple of times no issues
Stayed 4 nights in Nov 2025

10/10 Excellent

Tanner

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing, didn’t realize they still had smoking rooms available
Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Stayed 1 night in Oct 2025

10/10 Excellent

Yette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff was nice, rooms and hallways were clean. We were awaken by some guests who were very noisy in the middle of the night. We were too tired to notify anyone so it was not the staff's fault.
Stayed 1 night in Oct 2025

10/10 Excellent

Kavon

Stayed 1 night in Oct 2025

8/10 Good

ANDREA

Liked: Staff & service
Area felt safe but not much to see or do. Room was non-smoking but smell old smoke
Stayed 2 nights in Oct 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a couple times now and it’s incredibly clean and quiet. The building is older, but it’s ok because it’s so well maintained. I always sleep well and as a woman traveling alone I’ve always felt safe. Parking is easy and it’s in a convenient location.
Stayed 2 nights in Oct 2025

6/10 Okay

Heidy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility had this humidity smell on in the hallways. The double rooms could use a second chair. Overall the place is nice and clean, staff is extremely friendly and helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

GEO

Stayed 2 nights in Oct 2025

2/10 Terrible

Jeri

Traveled with family
Disliked: Amenities
You get what you pay for. Pool is outside, self serve breakfast means nothing hot but waffles, TV didn’t work, no elevator. Staff was friendly, place was clean but I won’t be staying here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Audry

Stayed 5 nights in Sep 2025

10/10 Excellent

Sean

Stayed 2 nights in Oct 2025

8/10 Good

Isabelle, Wauconda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are comfortable. Very convenient to downtown St. Charles
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. No complaints.
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind. Things were generally clean. The workout room was easy to access and clean. There was a stain on my comforter unfortunately and the complimentary breakfast was exclusively carbs with very minimal protein and fruit available, which was a bummer. Overall, for the price it was a good experience with only a few minor things I didn't love.
Stayed 3 nights in Oct 2025

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean, the staffs are nice. The parking is easy. Everything is great! Thanks!
Stayed 1 night in Oct 2025

6/10 Okay

Heather

Traveled with family

Basic Hotel with a Few Issues

The location of this hotel is good but it needs some work. Had an issue at check in time. Part of my group arrived before me and were given a room that wasnt cleaned. When I arrived later we were also given a room that wasnt cleaned. They were quick to assign a different room but it seems bad that we both received dirty rooms. The second room they gave us was fine except there was no lense in the door peep hole.
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, bed was comfy and had the best pillows!!
Stayed 1 night in Oct 2025

2/10 Terrible

Cresencia

Disliked: Cleanliness, property conditions & facilities
Horrible! BED BUGS! Stay away! Booked this hotel for my mom as she needed a place to stay for a few days. The reviews were “very good” and the price didnt seem too bad. First night, my mom saw bed bugs crawling on her Bible as she was sitting on the bed. They kept coming out as she moved the sheets! This was room 260. Staff offered another room for the night and manager never called back instead he had front desk call me to tell me i was getting a full refund. Couldn't even apologize! Horrible experience.
Shes not the most tech savvy but she did manage to capture a picture after i told her to go take one for proof.
Stayed 6 nights in Sep 2025

2/10 Terrible

Paige

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good!
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Liked: Cleanliness
Stayed 1 night in Oct 2025

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