New ownership changes the price of customer room after you have book and PAID for the room through Orbits, Expedia ETC.. this actions Causes the card to decline due to them trying to submit a different PRICE then what the customer has already PAID and received an itinerary number! that’s fraud I hope it gets fixed they had to call the helpdesk to put the price back to what I originally PAID in order for my reservation to go through successfully at this point it’s a nightmare
It's nice good staff good customer service at the check in desk
Location was a plus...a mall in walking distance, every kind of restaurant you could want. Easy access to expressway.
Nice place to stay for the price. I would definitely consider this place next time I’m in the area.
Location, friendliness of staff, clean rooms, beautiful plants and flowers decorating the entrance, walking distance to Joliet mall and restaurants
Housekeeping sold from our room over 300$ in items than when brought to staffs attention after 3 other guest on the same floor are compaling the only thing the managers satbis instand behind my staff of course you do you have no camera on amy floor beside the lobby. They were asked for 3 days in a row do not enter my room they did it anyways i took pictures of the food i lost due to house keeping entering our rooom and not closing the door video of the morning of the September 29th of before we left for the day how the room was and the evening of the 29th when we returned housekeeping failed to abide the fact i was at the front desk that morning and requested no housekeeping it was in the computer they still entered the room they were asked 4 days in a row to stay out of our room they enttered anyways when checking out the manager tells me we dont want your business here anymore dont come back go hit the crack pipe again im a business owner who works hand in hand with local law enforcement lawyers and the county judges i investigated fires and the damage from it for insurance reasons um an upstanding citizen of the community
Motel dosent have even a hair dryer. Sound is too loud. Can clearly hear mobiles ringing in the next room.
Room was clean and bathroom looked new. Bed was comfortable. Sort of a no frills hotel with no mini-fridge, no microwave, no breakfast, and no shampoo. But for the money it was worth it especially since we were there for just one night and it was just a few minutes to the soccer park. Many restaurants in the area.
The shower warm water is not warm enough. There were a couple quarreling next door and we can hear every word they say. The staff is really nice though. He helped a lot during check in.
Staff was great. Beds were squeaky and uncomfortable ants in the room.
Rooms were updated, but found a hair in my bed and looked like the sheets were stained. Staff was friendly and the hotel was easy to find. Great shopping and places to eat that wet easy to find around the hotel.
Located within a leisurely stroll of Westfield Louis Joliet Shopping Mall, Motel 6 Joliet, IL - Chicago - I-55 is within a few miles (5 km) of Mistwood Golf Club. This 120-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
All 120 rooms provide free local calls. TVs come with cable channels, and free WiFi keeps guests connected.
Motel 6 Joliet, IL - Chicago - I-55 features free WiFi in public areas and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
Greetings, We are glad you had a great experience and appreciate your feedback!
New ownership changes the price of customer room after you have book and PAID for the room through Orbits, Expedia ETC.. this actions Causes the card to decline due to them trying to submit a different PRICE then what the customer has already PAID and received an itinerary number! that’s fraud I hope it gets fixed they had to call the helpdesk to put the price back to what I originally PAID in order for my reservation to go through successfully at this point it’s a nightmare
Thank you for sharing your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize. The service experiences you describe are atypical to Motel 6 standards for quality our colleagues strive to provide, and we apologize for the service issues you experienced. If you still have any questions or concerns please contact me at the property as it would be my pleasure to assist.
It's nice good staff good customer service at the check in desk
Location was a plus...a mall in walking distance, every kind of restaurant you could want. Easy access to expressway.
Nice place to stay for the price. I would definitely consider this place next time I’m in the area.
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! .