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Hollywood Casino Joliet

3.0 out of 5.0

Recent guest reviews

It was a terrible experience. And the other guests were load and ignorant on our floor. The bed broke there were no curtains the bed was very uncomfortable. I paid for 3 rooms and they were all bad. We paid for an amenity fee which I still have no idea why there were no amenities beside a shuttle to the casino.

near our event great staff great food and location

Dirty washcloth left in the tub. Sheets on bed inside out.

Orbitz made me think I paid for a room with a Jacuzzi and it was not the picture they showed me online. That's the only let down about my trip that made me really sad

Easy access from the freeway. Courteous staff. Beautiful room and comfortable bed. The breakfast was awesome.

During my stay I was in the king suite. It was very cozy and clean. Hotel staff was great and personable. I’d definitely stay there again in the near future.

The room smelled, they only gave you packet of coffee (2 people in the room) and no cups by the bathroom sink.

Close to casino, very friendly staff. Will return again.

The room I had was a two person hot tub. WAS VERY NICE!!!

This hotel was the dirtiest we have been to in a long time. Not sure why it has high reviews except that it is getting lumped in with the casino. Our room smelled musty and like cigarette smoke. The bathroom was covered in other guests hair and had some weird purple stuff all over the tub. When you feel dirtier after your shower than when you got in; that's not a great sign. The A/C would run for about two minutes before it would go off, so I had to keep getting to turn it back on all night. All and all I would not recommend this place. After the check in staff turned us away the first time and told us to come back when her shift was done, we tried to cancel our reservation but couldn't. This is the jankiest hotel.

Nice large room with jetted tub. Excellent breakfast included. Quiet location with direct access to a casino. Moderately priced and super value.

Nice room. Very comfortable bed. Casino not too far away.

The location was convenient and easy to access. Plus, the price was excellent. We will stay there again when we return to Illinois.

Nothing fancy but clean and close to casino and hot breakfast, I'm sold

777 Hollywood Blvd Joliet IL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located 2.9 mi (4.6 km) from Joliet Junior College, Hollywood Casino Joliet is within a 10-minute drive of Silver Cross Field. This 100-room, 3-star resort welcomes guests with conveniences like a casino, free in-room WiFi, and free valet parking.


Dining

Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10 AM. There are multiple options for onsite dining with 3 restaurants, including Final Cut Steakhouse, which specializes in American cuisine.


Rooms

Guests can expect to find free WiFi and 36-inch a plasma TV with satellite channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a microwave.


Property features

Guests of Hollywood Casino Joliet enjoy features like a casino, free WiFi in public areas, and a meeting room. Free valet and self parking are available, and there's also a free casino shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Basic Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Junior Suite

King 1 | Sleeps 3

Guest reviews for Hollywood Casino Joliet

Everyone (15) Couples (1)
3
Partner Couples

By on May 4, 2019

Review comment responded on May 4, 2019

Thank you for your feedback. We appreciate it. We hope you come back soon!

4
Everyone

By on Apr 26, 2019

Review comment responded on Apr 30, 2019

Thank you for your feedback. We look forward to seeing you again in the future.

1
Everyone

It was a terrible experience. And the other guests were load and ignorant on our floor. The bed broke there were no curtains the bed was very uncomfortable. I paid for 3 rooms and they were all bad. We paid for an amenity fee which I still have no idea why there were no amenities beside a shuttle to the casino.

By , from Joliet Il on Oct 22, 2018

Review comment responded on Oct 30, 2018

Please reach out to us so we can discuss your issues at the hotel. We hope that we will be able to resolve any issues.

5
Everyone

near our event great staff great food and location

By on Oct 21, 2018

Review comment responded on Oct 24, 2018

Thank you for your feedback. We look forward to seeing you next time.

3
Everyone

Dirty washcloth left in the tub. Sheets on bed inside out.

By , from Crystal lake on Sep 8, 2018

Review comment responded on Sep 13, 2018

We're so sorry to hear of this concern and we apologize that you experienced this. We will address the importance to detail with our housekeeping staff. We hope we would get another opportunity to serve you at a later date.

5

great hotel. but i thought i a booked a jacuzzi ro

Everyone

Orbitz made me think I paid for a room with a Jacuzzi and it was not the picture they showed me online. That's the only let down about my trip that made me really sad

By on May 13, 2018

5

everything we hoped it would be

Everyone

Easy access from the freeway. Courteous staff. Beautiful room and comfortable bed. The breakfast was awesome.

By , from St. Paul, MN on Mar 6, 2018

Review comment responded on Apr 4, 2018

Thank you for your feedback!!! Please come back and stay again!!

5
Everyone

During my stay I was in the king suite. It was very cozy and clean. Hotel staff was great and personable. I’d definitely stay there again in the near future.

By on Mar 1, 2018

Review comment responded on Apr 4, 2018

Thank you!!! We appreciate your business.

3
Everyone

The room smelled, they only gave you packet of coffee (2 people in the room) and no cups by the bathroom sink.

By , from St. John, IN on Nov 25, 2017

4
Everyone

Close to casino, very friendly staff. Will return again.

By on Aug 18, 2017