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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property
Hotel in Crystal Lake with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
Bar (on property)
Property amenity
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Place, Three Oaks Recreation Area
    ‪14 min walk‬
  • Place, Crystal Lake Park
    ‪6 min drive‬
  • Place, Crystal Lake City Hall
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Crystal Lake

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG places you within a short walk of Three Oaks Recreation Area and within a mile (2 km) of Regal Crystal Lake Showplace. This 197-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Three Oaks Recreation Area - 14 min walk - 0.8 miles
  • Revolution Patient Portal - 5 min drive - 2.2 miles
  • Crystal Lake Park - 6 min drive - 4.6 miles
  • Crystal Lake City Hall - 7 min drive - 4.8 miles
  • Main Beach - 7 min drive - 5.1 miles

Getting around

  • Cary Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪Portillo's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Hotel in Crystal Lake with a fitness center and a 24-hour business center
Guests staying at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include refrigerators, coffee makers, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Lobby
Country Inn & Suites by Radisson, Crystal Lake, IL
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,003 reviews
$101 nightly
The price is $114
Dec 1 - Dec 2
Total with taxes and fees
Country Inn & Suites by Radisson, Crystal Lake, IL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16.99 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Frequently asked questions

Is free cancellation available at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG on Nov 11, 2025 start from $103.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

This hotel is located in Crystal Lake within a short 12-minute walk of Three Oaks Recreation Area. You'll also find Crystal Lake Park and Crystal Lake City Hall within a short drive.

Will I be able to park at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG feature a casino on the premises?

No, Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What do couples enjoy most about Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a restaurant.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG serves a full breakfast for a surcharge each morning at Three Oaks Lodge.

Will Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

The closest major airport to Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG is Chicago, IL (PWK-Chicago Executive), which is 23.7 mi away (48 minutes by car). Another top airport is Chicago, IL (DPA-Dupage), which is located 24.5 mi away (55-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG.

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG have a wedding venue on site?

Take advantage of the wedding venue at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG if you plan to say "I do" during your trip.

Reviews

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 480 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

Reviews

10/10 Excellent

shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and helpful. Breakfast is great! We love staying here!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort

Great stay!

I don’t understand the amount of bad reviews I see on other search engines, because I had a great stay! The lobby smelled good, the staff was friendly especially Natasha (SP?) at the front desk. My room and was extremely comfortable and I felt very comfortable being a solo traveler. The pool area is also very nice! I’ll be back 🙂
Stayed 1 night in Aug 2025

8/10 Good

Allison

Stayed 1 night in Aug 2025

10/10 Excellent

Elioenay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

PHILIP

Disliked: Staff & service, property conditions & facilities
Room refrigerator legs broken. Several Room electrical outlets powered by hidden power strip. GFCI tripped and lost power to TV, lamps, outlets. Front desk failed to follow up on repairs and power still out upon return to room 12 hours later. Offered 2 free drinks and upon attempting to redeem at bar, found out the beer tap had been broken for 2 weeks.
Stayed 3 nights in Aug 2025

8/10 Good

Daina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jul 2025

2/10 Terrible

Chris

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel isn't worth anywhere near the amount they charge. It's an old hotel very cheaply "updated" with cheap peeling wallpaper and the front of our sink base was literally falling off. The corners of the floor are cracked and delaminating. The staff was ok but the grounds aren't well kept and it's noisy. The beds are also some of the most uncomfortable I've ever slept in. Woke up with a headache and stuffy nose from the room. Definitely not worth it. Left me wanting my money back.
Front of the sink is literally falling off
More dirty corners and delamination
Dirty corners
Wallpaper peeling
Stayed 1 night in Aug 2025

8/10 Good

Anna

Stayed 6 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Henry, Milwaukee

Traveled with family
The hotel was nice clean pool, there were some issues like in the bathroom exposed wires, and the food was overpriced to the quality. Lots of places to relax around the hotel inside and out. To far to walk to shopping and food, but was a very quick car ride to lots of food options
Stayed 3 nights in Jul 2025

8/10 Good

patty, Noblesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our friends home. wallpaper in our room had bleach looking lines running through it. looks like someone sprayed something on the wall and it took the color out of the paper. wish the fins on the air conditioner moved my feet were freezing as the air blew across them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Baron

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of the stay was the sales manager Fran. She went above and beyond to help in a time of need. Nice hotel. Clean, good breakfast, great location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

james

Traveled with family
Nice people old hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Feliks

Disliked: Amenities
They bath room floors are coming up. Bathroom not clean
Stayed 1 night in Jul 2025

6/10 Okay

Detlef

Stayed 5 nights in Jun 2025

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Gentleman in the room next to us was having a conversation on the phone at regular volume until 1am and I could hear him as if he was in the room with me
Stayed 1 night in Jul 2025

4/10 Poor

Richard J

Liked: Cleanliness
Disliked: Staff & service, amenities
When I first entered the room, the pullout couch was moved right next to the bed too close to pull it out. A man from housekeeping came in didn't understand English. I had to figure out where the couch was supposed to go and he helped me move it. The front door stuck I had to barge my way in. Coffee maker didn't work. The refrigerator wasn't working well. That's four things. I can't call it a good trip. I was given a second lcoffee maker that worked the second day.
Stayed 2 nights in Jun 2025

6/10 Okay

LEARE

Traveled with partner
Disappointed due to 1 elevator and 2 ice machines for 6 floors. We stayed here last year, and it was great but within a year it seems things are going downhill. They do not seem to be keeping up with minor property upkeep such as painting the walls or wiping the dirt off the elevator walls or keeping carpets clean.
Stayed 2 nights in Jul 2025

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