Needs updating. Bed was comfy but the decor was out dated.
casino was fun. Room was clean. Staff was helpful.
booking through Orbitz and thinking the reservation was good to go. We were traveling from California by car and decided to stay here to get a couple hours of sleep before getting back on the road. Arrived around 4:00AM and found out that there was no room for us. The service was great and they explained that there was no availability, but that they can get us in to a room that would be booked directly from them and to call Orbitz later about the refund. We did and it went smoothly. Our room was big (luxury king), comfortable, clean and allowed us to check out a lil later. Definitely recommend staying here (we don’t gamble) as it was fairly priced, convenient and customer service was good.
Not crazy about casinos but Location was convenient .
The room was large, clean, and the bed was great. The staff was courteous and accommodating! I recommend staying here.
No microwave in the rooms. Air vent right by my door blowing hard and cold. I had to hold the button for my shower and the tub wouldn't drain. The guy who checked me in talked way too fast and soft. Couldn't hear or understand him. Even told him that.
The room was large and nicely appointed, but the experience of comfort was reduced by how much we could hear our neighbors. In the hotel and the casino the staff were very friendly and helpful; from the valet parking to the restsurant staff everyone was a efficient and courteous. For a smaller casino, the floor was nicely laid out, the atmosphere was free if smoke, and the bathrooms and gaming were clean.
We had excellent service from the staff. Upgraded to a VIP room. Room was clean and for the most part quiet. Housekeeping started early and you can definitely hear them in the hallways. Shower curtain liner needed replaced. Overall though a nice, quiet, clean room for the money. Would stay again for sure!
Overall very positive experience I really love liked my room. My next trip is in April definitely will book the same hotel. Only a bad thing was that Iost $70 in casino that is just a joke
It was a good hotel and the staff was great. If you stay here definitely check out Flavors Buffet the food was excellent.
Awesome rooms, great atmosphere with the casino! We loved staying at the hotel and going to the casino.
The Harrah's hotel and casino in Joliet, seemed tired. We reserved a handicap room, but when we arrived, there was only one and it was connected to an ajoining room that was so noisy we had to leave it for a regular room. Apparently there was a remodel at some point, but when I asked for a map of the place, the staff responded that the hotel didn't make new ones. So, I had no idea where any of the restaraunts were located and had to go walking to find out. I discovered that the three advertised restaruants were the fine dining, (hamburger 16 dollars, steak, over 40) the buffet (22.00) and much more food than we requred, and a diner. To reach the diner you have to walk completely through the casino to the back. There is no other way to get to it. It is basicly bar food, and not many provisions for someone with diabetes. Not even ice tea. When I checked the room service it was the exact same menu as the diner, plus a 5 dollar delivery charge. When I asked the staff where to eat outside the casino, no one seemed to know of a single place that wasn't miles away. I am glad we were only passing though for a night. It was draining for my handicapped wife as well as myself. We will think twice before ever booking a room in a Harrah's again.
Great value and amenities. Very clean and comfortable. I really enjoyed the buffet. I wish the steak restaurant was open when I visited.
I enjoyed my time here at this hotel. I'm definitely going back next week with my boyfriend. The rooms were immaculate and beautiful.
Harrah's Joliet Casino & Hotel is adjacent to popular attractions such as Harrah's Casino and Joliet Area Historical Museum. This 3.5-star hotel has 200 guestrooms and offers conveniences like 4 restaurants, a casino, and free in-room WiFi.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Harrah's Joliet Casino & Hotel's 200 rooms provide refrigerators, coffee makers, and safes. 27-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are other standard amenities.
Harrah's Joliet Casino & Hotel features a casino, a nightclub, and a fitness center. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Needs updating. Bed was comfy but the decor was out dated.
casino was fun. Room was clean. Staff was helpful.
booking through Orbitz and thinking the reservation was good to go. We were traveling from California by car and decided to stay here to get a couple hours of sleep before getting back on the road. Arrived around 4:00AM and found out that there was no room for us. The service was great and they explained that there was no availability, but that they can get us in to a room that would be booked directly from them and to call Orbitz later about the refund. We did and it went smoothly. Our room was big (luxury king), comfortable, clean and allowed us to check out a lil later. Definitely recommend staying here (we don’t gamble) as it was fairly priced, convenient and customer service was good.
Not crazy about casinos but Location was convenient .
