Friendly Staff in eating area. Clean rooms. Food selection could have been better.

We were up all night due to a family next door to our room. They had two rooms and children that were running up and down the halls. They also had the deadbolt in between the door and you could hear them opening and letting the door close as they ran in and out from one room to the other. Called hotel staff they stopped for a little while and started back.

Hotel staff was very friendly, hard working and efficient. Room was very clean, and decor and furnishings were very nice. Bed was uncomfortable and pillows were horrible. Heating/cooling unit was terribly loud all night. Felt the price was too high for a poor night of sleep.

Great stay would stay again! Good location and great staff.

I experienced nothing but great during my weekend stay. The front desk staff was always cordial and asked if they could help me as I came and well. Sunday morning breakfast brought a lovely waitress, again, asking how she cold help get my day started. The room was well-appointed and the housecleaning staff provided me with extra coffee so I could work late Saturday night.

The hotel was very clean and nice. The room was good and the bed was soft with lots of pillows. They had a glitch with the internet and I had to wait 30 minutes, while I needed to be working, to get a signal. Just bad timing. They solved the problem but it seemed like their computer system got in the way of my computer use! Staff remained pleasant always. Breakfast was hot and good each morning with lots of options from eggs to cereal to waffles and more. Didn't use the pool but they had one! I would stay there again.

We don't expect a place this nice, friendly and well staffed when we visit Joliet. This is the second time we have stayed here and both visits were great. I noticed that the clerk who admitted us the first time (over a year ago) was training new staff as we checked in. It is nice to see the same people.

We returned to this Hampton Inn for a trip to visit family in the area. We were not disappointed. The friendliness of the staff and their willingness to go out of their way to accommodate guests are exceptional. Rooms are well maintained, very clean, and relatively quiet. Breakfast is well stocked; staff responsible for maintaining breakfast work very very hard. A good value for hotels in this area. One recommendation to hotel management in the long term: during the next remodel, move the ice machines into closets or side rooms on a given floor; they are a bit noisy at times.

Very friendly staff, super clean, quiet rooms, good breakfast... Couldn't be happier

Real nice people and good clean rooms. they were redoing the front drive during the day and had to use other entrances but he front door was open at night.

We were greeted by a very friendly, helpful staff. The motel is well maintained and modern. The room was very clean. I was especially impressed by the staff. We interacted with three people and they all were happy, cheerful and helpfull. This is the first time we stayed here. We will be back. We come once or twice a year for 'Lemons' racing at Autobahn.

Great rooms! Just came to get away for a bit, this place was excellent. Close to the race track for our Driving Experience, then stayed in the room and relaxed.

Upon arrival everything was great! Location, ambiance, room and accommodations perfect, the staff very friendly, food ample and terrific selection. I would definitely stay again on next trip up.

While reviewing the web site [...], I was given the impression that the rooms included a whirpool. My wife has a leg injury that requires soaking to relax for sleeping. We were told upon arrival that the hotel only had 2 rooms with the hot tub and they were taken. My wife had to sleep sitting up on a couch, with her leg up all night.The [...] website pictures are not clear when it comes to the hot tubs. Hotel said they could not accommodate us, but would call the company on our behalf. I am sure had it not been for this one item our stay would have been wonderful.

Had to book at the last minute; the staff was very friendly and helpful. My room was very nice, and room.

I checked in late and asked for a the quietest room they had. They gladly moved me to the non-freeway side of the hotel and I was surprised at how nice the room was (was expecting much less). It was clean, comfortable, easy to access and had a good breakfast buffet. My only complaint was that it rained hard that night and the air conditioning unit caused a lot of noise as the rain pounded on it.

We did not get any sleep both nights due to a group of drunks partying in the lounge and parking lot near our room all night and into the morning. This continued until 4 am. We heard management tell them several time to quite down. When we checked out, we were told 12 other customers had complained as well. I would have thought management would have the people involved removed so customers like us will return, but that was not the case. The amount we had to pay per night was high to begin with, but having to deal with loud, irrespossible, made the cost that much worse. The room we were in was right next to the lobby, front desk, lounge and fitness center. It was a terrible location for a room. The one possitive thing was the hotel being in a good location.